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Linsoul Audio is the authorized distributor. All products are authentic and genuine.
We are located in china but send our products worldwide for free.
We provide 1 year warranty for the all products except the cables*.
We reply to all support inquiries within 3 working days.
When I ordered a Thieaudio Legacy 5, I noticed there was an option to upgrade the cable to this cable. I gave it a shot not expecting much. Surprisingly, I've fallen in love with this cable. I didn't expect to like it as much as I do especially for how heavy and thick it is. I'd love the option to choose the connection you'd prefer (4.4mm) without the adapters but the adapter system works. I have another on the way in addition to one with a Clairvoyance. Great job Thieaudio!
I bought this cable as a replacement for the standard cable that came with my new Earsonics Purple IEM. It still amazes me when some manufacturers still saddle you with a $15 cable when you drop over $1000 on an IEM. Some people think that cables don't change the sound. I am of the other camp. The Purple is an excellent headphone - but I thought something with some silver would open it up a bit. I didn't want to drop a huge amount of money so I took my time. Then I read a review of the ThieAudio Monarch. TL/DR.. I bought one. Georgeous construction - No microphonics - 2.5mm Balanced - the cable opened up the sound and allows this IEM to sound like the TOTL they advertised. Now to get Linsoul to make an MMCX version. I will buy another for the next 2-Pin IEM I get as this one is permanently attached to the Purple.
If everything goes right our system will automatically generate your order and send you a confirmation email. If you don't receive the confirmation email please double-check that it wasn't automatically stored in your spam or promotions folder.
Most of the items you see are in stock and ready to be shipped after 3 working days. If you plan to order a custom (Design or Fit) product, a pre-order, or a made to order item processing times may change on item to item basis.
Standard shipping is offered free worldwide for orders under $199 USD (with some exceptions), but please consider that delivery times may vary considerably depending on your country, up to 90 Days.
All items over $200 include free express shipping (DHL or similar). If your order total is under $200 you can manually add Express Shipping during the checkout period for $15.00 USD
We have two shipping options - Standard Shipping and Express Shipping via DHL Express.
For in-stock products, your order will be shipped within 3 working days.
Customized items will take a longer time (do check in with our staff for more information).
For Standard Shipping, it takes about 2-3 weeks for items to be delivered after shipping out. For some countries, it might take up to 2-3 months, depending on your country and its customs. The duration for transit is something beyond our control. Linsoul will not be making refunds for such cases. Please consider an upgrade to DHL Express or keep the waiting time in mind.
For Express Shipping, it takes about 3-7 days for items to be delivered after shipping out.*Note: Timings might be affected due to festive seasons or other unforeseen circumstances
You have to bear any form of custom/import fees that are applicable for your order.
Should you be unwilling to pay for the fees and reject the delivery of parcel, you will still have to pay for the shipping cost. Linsoul will only refund the amount of your order after deducting the shipping cost incurred.
For faulty/missing items, please send an email to email@example.com to process warranty. In your email, please choose an appropriate Subject Title. Kindly include your Order Number, and state your issue clearly. Please also attach photographs/videos as “proof”, if any.
Our team aims to review your email within 3 working days.
For other queries, the fastest way to contact us is via Discord: https://discord.com/invite/5yfHcAu
Please kindly check the following guide first: CIEM Ordering Guide
After placing an order, you will receive the order confirmation email. After your order has been shipped out, you will also receive a tracking email. You can track your order via the tracking number online. Should you not have received the emails or face any difficulties tracking your order, please kindly contact us for support.
We collaborate with 4PX, UBI, SF Express and DHL Express.