Shanling M6/ M6(21)
Introducing Shanling M6 (21)
Why are we releasing new version of M6?
In October 2020, fire broke out at AKM’s factory in Japan. This event had a significant impact on availability of AKM DAC chips - discontinuation of certain models, shortage of DAC chips on the whole market and extreme price increase in some cases.
AKM DACs were important part of Shanling’s audio designs for many years, being the core component in all of our higher positioned portable players. At the time of fire, we had decent stock of all different DACs to keep the production going, but we knew that we will be forced to switch to different DACs at some point.
Shanling M6 Android player will be the first product to undergo this change. New version, marked as M6 (21), will be released in China in March and international release will follow in April. If you wish to get the original AKM based M6, you will need to look at a current stock at dealers or distributors and purchase one before they are all sold out.
What is different on M6 (21)?
- Pair of ESS Sabre ES9038Q2M DACs
- New amplifier circuit to go with this new DAC
- MQA support
- Available only as black body with gold wheel
All other aspects are unchanged.
M6 (21) will support MQA, can this be added to original M6?
No, it’s not possible. MQA certification is tied to the M6 (21) and its analogue circuit, it can’t be used for original M6.
Premium components, Purest sound quality
M6 uses two AKM AK4495SEQ DACS, which proved to be truly excellent DACS when we used them in our high-end projects in two-channel audio. In M6, we combined them with two Japanese KDS low phase noise active crystal oscillators and special FPGA coding technology independently developed by Shanling. Each additional component was selected very carefully and white copper shielding was added on top of audio circuit, all with intentions to achieve maximum performance of these outstanding and unique DACS.
With two TI OPA1612 acting as low-pass filters andtwo ADI AD8397 amplifiers, M6 provides extremely clean balanced output with lots of power and very quiet background. On top of that, M6 uses additional ADI AD8397 amplifier, enabling use of both DAC chips even in single-ended mode, providing enhanced sound quality even for unbalanced headphones.
Every component matters
Japanese ELNA Silmic II capacitors
High grade Silmic I capacitors were developed specifically for use in audio products and you can often find them in high-end Hi-Fi machines. To assure premium sound quality of M6, it uses these Silmic II capacitors, four of them in total.
Panasonic Tantalum-Polymer capacitors
Tantalum-Polymer capacitors, while more expensive and harder to utilize properly than their simpler counterparts, offer many important characteristics that are crucial for smooth sound tuning of Shanling products.
With 3.5 mm single- ended output and both 2.5 mm and 4.4mm balanced outputs, M6 can be connected to much wider range of headphones and earphones without any need for additional adapter.
Full Android System Access all your favorite Apps
Want to use some special software music player? In need of sophisticated equalizer app? Or simply want to enjoy convenience of music streaming services? All of that is now available thanks to full open Android OS. We customized Android system to avoid any sound quality problems caused by its build-in sample rate conversion. With M6, all sounds from any app are output without any conversion, all the way up to 768 kHz.
High quality Two-way Bluetooth connection
Easily connect M6 to any Bluetooth headphones and speakers and enjoy premium sound quality thanks to support of advanced Bluetooth codecs. Or turn M6 into Hi-Fi Bluetooth amplifier when paired with any smartphone or tablet. Codec support: Two Way - LDAC & SBC; Transmit only - HWA LHDC, aptX HD & aptX
Bigger battery Faster charging
Using massive 4000 mAh battery, M6 can last up to 12 hours of continuous play. And thanks to the support of Qualcomm's Quick charge 3.0, charging times becomes significantly shorter.
This product is in Pre-order period. Pre-orders are provided for items that have not reached us and will take some time to be shipped out.
Pre-order Period: 2-3 days. No cancellation of order once ordered.
- No cancellation of orders once ordered.
- All orders to be shipped out sequentially.
Which countries do you ship to?
We are generally able to ship to most countries via Express Shipping, and many countries via Standard Shipping. You may clarify this with our team to check whether Standard Shipping is available to your country.
We cannot ship to addresses that are "PO boxes or APO/FPO".
*Note: Generally, we can only do Selected Shipping to India and Russia. We can only do Express Shipping to Africa, Argentina, Hawaii, Kuwait, Mauritius, Montenegro and Sri Lanka, to name a few.
This may be subjected to changes due to unpredictable issues such as Covid, war, and etc.
How much does shipping cost?
We have two shipping methods - Standard Shipping and Express Shipping.
Standard Shipping is free for most countries, while Express Shipping is 15-35USD depending on your country. If your order is over 270USD, Express Shipping is free*.
*This applies for most countries. However, large items such as headphones and desktop DAC/AMPs (e.g. HarmonicDyne G200, MUSICIAN MDP-2, and etc.) are excluded.
Shipping fees exclude import taxes or processing fees that may be applicable for your country. Linsoul is not responsible for such fees. Should you refuse to pay the tax/customs fees, shipping fees will still be deducted from the amount paid for thetwo-way freightcharges. The cost of the freight charges may be more than the amount reflected on your order due to tax and other miscellaneous fees.
Some parcels claimed to be “returned to the seller” may be destroyed by the post office or customs officers when buyers refuse to accept their parcels or fail to pay for their taxes.No refundwill be processed for such cases.Standard Shipping via YunExpress is a tax-inclusive option for some countries. However, Linsoul will not be responsible for additional administrative or handling fees charged by your local courier company or customs. Please kindly check this with your local customs.For certain remote areas, there may be additional charges via Express Shipping. We will contact you if there is a need to make additional payments. Please contact us before placing an order, should you have any queries regarding shipping.
How long does it take to receive the order after it is placed?
For in-stock products, your order will be shipped within 3 working days. You may check with our staff regarding the in-stock status of any products.
Customized items will take a longer time. Please contact our staff for more information.
On normal non-sale days, once your parcel has been shipped out:
- For Standard Shipping, it takes about 2-4 weeks for items to be delivered after shipping out. For some countries, it might take up to 2-3 months, depending on your country, its customs and other factors.* The duration for transit is something beyond our control. Linsoul will not be making refunds for such cases. Please consider an upgrade to Express Shipping or keep the waiting time in mind.
- For Express Shipping, it takes about 3-7 days for items to be delivered after shipping out.
*Note: Timings might be affected due to festive seasons or other unforeseen circumstances
What happens if the parcel has been shipped but not delivered?
First, kindly contact your local courier using the local tracking number.
If your parcel were to be in transit for at least 3 months, it may have been lost in transit.
For orders below $50USD, you may either opt for a one-time reshipment of parcel OR a full refund of the amount paid in cash via PayPal/Credit/Debit card.
For orders above $50USD, we will only process a 50% refund of your order paid in cash via PayPal/Credit/Debit card. Should there be any concern about Standard Shipping, you are encouraged to opt for DHL Express Shipping instead.
Customers are to bear the consequences and fees incurred, if the parcel was undelivered due to any of the following situation:
- Wrong address or phone number provided by recipient
- Recipient was uncontactable when courier company contacted
- Refusal to sign for the package by recipient
- Lost or damaged parcel because recipient opted for “no-signature delivery”
- Refusal to pay for the local tax/processing fee by recipient
- Refusal to provide supporting documents for custom clearance by recipient
Who will pay for the import tax/custom fees
Customers have to bear any form of custom/import/processing fees that are applicable for your parcel.
Should you be unwilling to pay for the fees and reject the delivery of the parcel, you will still have to pay for the shipping cost. Linsoul will only refund the amount of your order after deducting the two-way shipping fees incurred.
What shipping companies do you use?
We collaborate with these courier companies:
- Standard Shipping: 4PX, UBI, NinjaVan, and Yun Express
- Express Shipping: DHL Express, FedEx and SF Express
How do I get help for my order?
Cancellation or/and modification of orders can only be done manually via our staff, provided that our Warehouse Team has not processed your order.
As our Support Team might not be available during non-working days and weekends, please place your order wisely.
Should you really need to cancel or/and modify your order after purchase, please contact us via our support email (Support@Linsoul.com) or website chat. We will help you with the changes if that could be done.
In general, upon receiving your parcel, please confirm the contents of the package and ensure that the package is in good condition before signing for it. All customers are strongly advised to take an unboxing video of their parcel and packaging when opening their parcels and products.
For faulty/missing items, please send an email to support@Linsoul.com for after-sale services. The following details are required.
- Send an email to support@Linsoul.com with an appropriate Subject Title
- Provide your order number and state the issue clearly
- Attach photos and videos to show that your product is faulty/missing. Shipping details on the parcel packaging have to be clearly visible.
If the photos/videos provided are insufficient to prove the stated issue, we will enquire more. Once the issue has been confirmed, we will arrange for a replacement, partial refund or a full refund (where applicable). For incorrect products, Linsoul reserves all rights in deciding whether you need to return the incorrect item or not. Please kindly contact us via email first. Our team aims to review your email within 3 working days.
For other queries, the fastest way to contact us is via our website or Discord
Linsoul Audio will not be responsible for parcels that have been damaged during the transit process.
Do I get tracking details for my order?
After placing an order, you will receive the order confirmation email. After your order has been shipped out, you will also receive a tracking email. You can track your order via the tracking number online. Should you not have received the emails or face any difficulties tracking your order, please kindly contact us for support.
For more than 1 orders placed under the same account and shipping address, Linsoul will automatically combine the orders and ship them out via one tracking number. Should you have special requests to have the orders shipped separately, please kindly contact us via Discord or our website's chat. We will do our best to help.
How do I cancel my order?
Cancellation or/and modification of orders can only be done manually via our staff, provided that our Warehouse Team has not processed your order. Orders that have been shipped cannot be cancelled and modified.
As our Support Team may not be available during non-working days and weekends, please place your order wisely as support cannot be guaranteed for such requests.
Should you really need to cancel or/and modify your order after purchase, please contact us via our support email (support@Linsoul.com) or website chat. We will help you with the changes if that could be done.
30-Day Return Policy
Where should I send the product for the return process?
To initiate the return shipment, kindly send an email to support@Linsoul.com within 30 days upon receiving the sealed product(s). The RMA form and details will be provided to you via email.
When must the product be returned after receiving the RMA form and details?
After receiving the return instructions from us via email, kindly arrange the return shipment of the parcel within 5 working days, and update us with the tracking link via email again. Failure to do so will result in a cancellation of the return process.
When will I receive my refund after returning the product?
In most cases, after receiving and inspecting the returned product, your refund will be processed within 5 business days. Refunds may incur a currency exchange loss or transaction fee, depending on your source of payment (e.g. Bank or PayPal). Linsoul will not be responsible for such fees.