Tripowin Grace Microphone Cable
Ever since Tripowin has stepped into HiFi earphone cable industry, we have been known that a cable with microphone is eagerly needed. From the community, and for the community, the Tripowin Grace Cable finally came into being. Designed in smoky gray colorway and soft high-quality material, Grace cable is quite prominent among the competitors
Soft 4-Core Silver-plated OCC Cable
Tripowin Grace features silver-plated OCC material to ensure that the wire is soft and slender, while effectively reducing distortion, making the transition between high and low frequencies more natural, with better ductility, and making the overall sound performance smoother
Tripowin Grace cable simplifies the procedures to use a cable by only making one button design to control every function. Simply press the button, you can play/pause, answer or reject a call, and feel free to switch to previous or the next song. A small button will surely free your hand and hassle-free operation
0.78mm 2 Pin Connector-Wide Compatibility
Grace cable is designed in universal 3.5mm plug and a popular 0.78mm 2pin connector. This feature can widely accommodate a variety of earphones. If you are looking for something with good value and of high performance, Tripowin Grace could be the one
Soft Cable with Long-lasting Life
The cable adopts special braiding technique. It looks sophisticated but also elegant and neat in look. It feels soft and easily be stored without any tangling. The earhook is also pre-shaped into a best angle to fit your ear securely. You can wear it no matter you’re enjoying music quietly or doing sports
Cable seems okay quality, its very nice and flexible but the twised wire is extremely uncomfortable on your ears, i dont reccomend this
We are sorry that our product did not satisfy you.
The Tripowin Grace adopts special braiding technique. It looks sophisticated but also elegant and neat in look. It feels soft and easily be stored without any tangling. The earhook is also pre-shaped into a best angle to fit your ear securely. You can wear it no matter you’re enjoying music quietly or doing sports.
But we're sorry this might not be for everyone's ears.
We are very grateful for your recognition of our products and suggestions. We've given feedback to the manufacturer to make cables that fit more people in the future.
If you encounter any problems in the future, we sincerely suggest that you contact us via email (support@Linsoul.com)at the first time,because we can solve your problems in a more comprehensive way.
Thank you for your support and understanding.
The cable quality and mic are quite good, even better than the OEM cable, but unfortunately after a few months of use it's started leaking an unknown green substance from the 3.5mm jack and both MMCX connectors.
If you get a cable that doesn't have this issue then you'll certainly be happy with it, but I don't foresee myself buying another Tripowin product if they end up leaking a potentially toxic chemical.
Edit: If the leakage is expected then I'd like to see it mentioned in the description. "Oxidization" being the explanation doesn't really make sense. If that's it, it must've gone from completely transparent to a solid dark green. It's not just discoloration of the cable either, whatever it is leaked out onto my earbuds.
And if it's caused by sweat, why has it started at the center and expanded from there? To me it looks more like glue that's slowly escaping.
Thank you for the feedback.
The 'unknown green substance' is likely due to oxidation over time due to sweat or other reasons.
You may wish to consider getting a Litz cable if that bothers you.
I have bought several of these cables as I need a microphone. I use these for light IEMs as the heavier cables are unsuited to them.
Good overall, but can be prone to retaining a tangle over time.
The package got stuck at a warehouse a few hours from my place for a month. Then it was suddenly marked as delivered, but it never showed up. The package was claimed to be delivered to the front desk at a time when it was closed. Everyone I contacted just reiterated that the package was delivered, and no help was ever offered. I simply lost $200 on my order. Beware of the risk. It may just not be worth it to get things internationally.
The delivery time for Standard Shipping is 25 days or more, after the parcel has been shipped out.
Your parcel was shipped out on 12 November, and it was delivered on 10 December to your front desk / mail room / reception, according to the tracking link.
We have already sent you the local tracking number and USPS contact details via e-mail to enquire further.
The material and the feeling of it is great and it has a mic but it lacks spaciousness and bass texture compared to Tripowin Zonie.
The cable is great quality, it's lightweight and feels nice. The sound is good and the microphone is decent enough too.
Which countries do you ship to?
We are generally able to ship to most countries via Express Shipping, and many countries via Standard Shipping. You may clarify this with our team to check whether Standard Shipping is available to your country.
We cannot ship to addresses that are "PO boxes or APO/FPO".
*Note: Generally, we can only do Selected Shipping to India and Russia. We can only do Express Shipping to Africa, Argentina, Hawaii, Kuwait, Mauritius, Montenegro and Sri Lanka, to name a few.
This may be subjected to changes due to unpredictable issues such as Covid, war, and etc.
How much does shipping cost?
We have two shipping methods - Standard Shipping and Express Shipping.
Standard Shipping is free for most countries, while Express Shipping is 15-35USD depending on your country. If your order is over 270USD, Express Shipping is free*.
*This applies for most countries. However, large items such as headphones and desktop DAC/AMPs (e.g. HarmonicDyne G200, MUSICIAN MDP-2, and etc.) are excluded.
Shipping fees exclude import taxes or processing fees that may be applicable for your country. Linsoul is not responsible for such fees. Should you refuse to pay the tax/customs fees, shipping fees will still be deducted from the amount paid for thetwo-way freightcharges. The cost of the freight charges may be more than the amount reflected on your order due to tax and other miscellaneous fees.
Some parcels claimed to be “returned to the seller” may be destroyed by the post office or customs officers when buyers refuse to accept their parcels or fail to pay for their taxes.No refundwill be processed for such cases.Standard Shipping via YunExpress is a tax-inclusive option for some countries. However, Linsoul will not be responsible for additional administrative or handling fees charged by your local courier company or customs. Please kindly check this with your local customs.For certain remote areas, there may be additional charges via Express Shipping. We will contact you if there is a need to make additional payments. Please contact us before placing an order, should you have any queries regarding shipping.
How long does it take to receive the order after it is placed?
For in-stock products, your order will be shipped within 3 working days. You may check with our staff regarding the in-stock status of any products.
Customized items will take a longer time. Please contact our staff for more information.
On normal non-sale days, once your parcel has been shipped out:
- For Standard Shipping, it takes about 2-4 weeks for items to be delivered after shipping out. For some countries, it might take up to 2-3 months, depending on your country, its customs and other factors.* The duration for transit is something beyond our control. Linsoul will not be making refunds for such cases. Please consider an upgrade to Express Shipping or keep the waiting time in mind.
- For Express Shipping, it takes about 3-7 days for items to be delivered after shipping out.
*Note: Timings might be affected due to festive seasons or other unforeseen circumstances
What happens if the parcel has been shipped but not delivered?
First, kindly contact your local courier using the local tracking number.
If your parcel were to be in transit for at least 3 months, it may have been lost in transit.
For orders below $50USD, you may either opt for a one-time reshipment of parcel OR a full refund of the amount paid in cash via PayPal/Credit/Debit card.
For orders above $50USD, we will only process a 50% refund of your order paid in cash via PayPal/Credit/Debit card. Should there be any concern about Standard Shipping, you are encouraged to opt for DHL Express Shipping instead.
Customers are to bear the consequences and fees incurred, if the parcel was undelivered due to any of the following situation:
- Wrong address or phone number provided by recipient
- Recipient was uncontactable when courier company contacted
- Refusal to sign for the package by recipient
- Lost or damaged parcel because recipient opted for “no-signature delivery”
- Refusal to pay for the local tax/processing fee by recipient
- Refusal to provide supporting documents for custom clearance by recipient
Who will pay for the import tax/custom fees
Customers have to bear any form of custom/import/processing fees that are applicable for your parcel.
Should you be unwilling to pay for the fees and reject the delivery of the parcel, you will still have to pay for the shipping cost. Linsoul will only refund the amount of your order after deducting the two-way shipping fees incurred.
What shipping companies do you use?
We collaborate with these courier companies:
- Standard Shipping: 4PX, UBI, NinjaVan, and Yun Express
- Express Shipping: DHL Express, FedEx and SF Express
How do I get help for my order?
Cancellation or/and modification of orders can only be done manually via our staff, provided that our Warehouse Team has not processed your order.
As our Support Team might not be available during non-working days and weekends, please place your order wisely.
Should you really need to cancel or/and modify your order after purchase, please contact us via our support email (Support@Linsoul.com) or website chat. We will help you with the changes if that could be done.
In general, upon receiving your parcel, please confirm the contents of the package and ensure that the package is in good condition before signing for it. All customers are strongly advised to take an unboxing video of their parcel and packaging when opening their parcels and products.
For faulty/missing items, please send an email to support@Linsoul.com for after-sale services. The following details are required.
- Send an email to support@Linsoul.com with an appropriate Subject Title
- Provide your order number and state the issue clearly
- Attach photos and videos to show that your product is faulty/missing. Shipping details on the parcel packaging have to be clearly visible.
If the photos/videos provided are insufficient to prove the stated issue, we will enquire more. Once the issue has been confirmed, we will arrange for a replacement, partial refund or a full refund (where applicable). For incorrect products, Linsoul reserves all rights in deciding whether you need to return the incorrect item or not. Please kindly contact us via email first. Our team aims to review your email within 3 working days.
For other queries, the fastest way to contact us is via our website or Discord
Linsoul Audio will not be responsible for parcels that have been damaged during the transit process.
Do I get tracking details for my order?
After placing an order, you will receive the order confirmation email. After your order has been shipped out, you will also receive a tracking email. You can track your order via the tracking number online. Should you not have received the emails or face any difficulties tracking your order, please kindly contact us for support.
For more than 1 orders placed under the same account and shipping address, Linsoul will automatically combine the orders and ship them out via one tracking number. Should you have special requests to have the orders shipped separately, please kindly contact us via Discord or our website's chat. We will do our best to help.
How do I cancel my order?
Cancellation or/and modification of orders can only be done manually via our staff, provided that our Warehouse Team has not processed your order. Orders that have been shipped cannot be cancelled and modified.
As our Support Team may not be available during non-working days and weekends, please place your order wisely as support cannot be guaranteed for such requests.
Should you really need to cancel or/and modify your order after purchase, please contact us via our support email (support@Linsoul.com) or website chat. We will help you with the changes if that could be done.
30-Day Return Policy
Where should I send the product for the return process?
To initiate the return shipment, kindly send an email to support@Linsoul.com within 30 days upon receiving the sealed product(s). The RMA form and details will be provided to you via email.
When must the product be returned after receiving the RMA form and details?
After receiving the return instructions from us via email, kindly arrange the return shipment of the parcel within 5 working days, and update us with the tracking link via email again. Failure to do so will result in a cancellation of the return process.
When will I receive my refund after returning the product?
In most cases, after receiving and inspecting the returned product, your refund will be processed within 5 business days. Refunds may incur a currency exchange loss or transaction fee, depending on your source of payment (e.g. Bank or PayPal). Linsoul will not be responsible for such fees.