Hello there,
We are sorry that our product did not satisfy you.
The Tripowin Grace adopts special braiding technique. It looks sophisticated but also elegant and neat in look. It feels soft and easily be stored without any tangling. The earhook is also pre-shaped into a best angle to fit your ear securely. You can wear it no matter you’re enjoying music quietly or doing sports.
But we're sorry this might not be for everyone's ears.
We are very grateful for your recognition of our products and suggestions. We've given feedback to the manufacturer to make cables that fit more people in the future.
If you encounter any problems in the future, we sincerely suggest that you contact us via email (support@Linsoul.com)at the first time,because we can solve your problems in a more comprehensive way.
Thank you for your support and understanding.