1DD+4BA Hybrid TWS Earphones Ever
Being in this market for years and made so many successful budget HiFi earphones, KZ never stops and compromise in sound quality. Here comes the hybrid driver E10 TWS earphones which is equipped with a 10mm double magnetic dynamic with a larger diaphragm and a larger volume of magnet energy. The powerful output wide range can effectively compatible the high, medium and low tri-band. It excels most TWS earphones in the market with its extraordinary sound quality.
Smart Touch&Auto Instant Comparing
Born to offer the easiest operation, the earbuds are auto pairing once pulled out from charging case. Simply take it out and hit on Bluetooth list and pair. The touch control function will release you from the pain of pressing buttons again and again. It can do all the functions with simple touch.
Resin Metal Case and Innovative Earhook
Like a fine art, E10 perfectly combines metal and resin to present a soft hard luxury look. The specially earhook offers secure fit and is widely applicable to various scenarios, no more worry about falling off.
With the latest Bluetooth 5.0 technology it can greatly reduces audio transmission loss. It’s more stable and faster than previous versions. The power consumption is lower while the performance is stronger. APTX lossless audio transmission technology brings qualitative improvement to sound signal. You can enjoy faster higher transmission.
All You Want Is It
KZ E10 true wireless earbuds will fulfill all your fantasy and needs about Bluetooth earphones. Ergonomic skin-friendly silicone ear hanger design makes it fit in your ear securely. Built-in dual mic, CVC+DSP dual microphone nosie reduction, Bluetooth 5.0 and everything you need. Come with 12 month warranty provides worry-free purchase..
I purchased these when they first came out. It first I was very unpleased with them. They sound pretty darn good, especially for the price... However the connection was horrible. I had a Galaxy Note 8. The connection would be intermittent, one bud would cut in and out all the time, even in a direct line to my phone of just a few feet. If I would turn my head, done. If I had my phone on the left side of my body, or the right... Horrible.
Now, I tucked these away because I didn't want to go through the whole return crap... And I got a new phone. I have the LG V60 ThinQ. This phone has Bluetooth 5.1 I believe, and it could just have a better Bluetooth transmitter... Whatever it is, I have a rock solid connection now. No more issues, I can even go to another room and spin around and they stay connected really well.
It sucks that you need the latest and greatest to take advantage, however I myself am happy with my purchase now.
These sound amazing. If only the connection was solid. I went through 2 sets of silver units with both of them having horrible connection issues. The first set right earbud would randomly disconnect at random moments and the 2nd set left earbud would randomly disconnect at random moments. It happened enough times I couldn't enjoy listening to my music. Again, when they do work, they sound phenomenal but they don't work long or consistent enough for me to enjoy they're great sound quality. Almost ever negative review I read stated something similar to my issues with the KZ E10. I was hoping the connection issues were ironed out by the time I ordered my set but it wasn't. Shame on Linsoul for not taking the time to ensure the KZ E10 would be ready for market. These would've taken the wireless earbuds market by storm and would've changed the industry. They sound that good. I advise anyone considering these to wait for either a firmware update or a version 2.0 that has been reviewed by any relative/trustworthy YouTuber first before buying. That way you can discern if the connection issues are resolved. I think these should be recalled, fixed, then brought back to market.
I bought two pair: one as a gift and one for myself and neither work well. One doesn't work AT ALL. it won't pair no matter what I've done. The other pairs fine and plays but requires constant unpairing and repairing to get rid of these God awful drop outs of the left ear bud.
When they are synced up and playing the buds sound great but I didn't pay for something that works great 10 percent of the time.
This was obviously a beta product and they didn't work out any of the kinks before rolling it out to the public. Shame because I love KZ products.
The sound is pretty amazing for true wireless iems, the fit is great and the design of the iems and the case is bang on, but all this means nothing because the bluetooth connection simply isnt working. After 1-2 min the right earpiece always turns off (lady voice says power off) then the only way to turn it back on is to put it in the case, only for it to turn back off after a few seconds again.
I'v tried re-pairing, pairing on different devices, making sure everything was charged (earpiece AND the case), nothing works. Right earpiece always turns itself off after a minute or two.
I dont know if Linsoul will trade me these for some that work or refund me, but right now, all they are is a 60$ paper weight...
P.S. I'v looked around and connectivity problems is rampant with these. buy at your own risk...
Hi, thank you so much for your sharing your feedback to us. We have updated this issue to the KZ technical team also and they are currently also working on to resolve the issue. For your case, we have also received your emails. We will try our best to process your warranty .
Agree with Audiofool. Just need to add that E10 sounds a lot better than TRN T200, a bit better then KZs own T1 and Creative Outlier Air. Buds are well fitting using shallow tips. Unfortunately charging case does not have extra space to fit larger aftermarket tips. Also it doesn't disconnect automatically when returned to the case. Have to press and hold the case button until LED turns green.
Shells are mid-sized, fairly ergonomically shaped, and combined with a forward rake of the nozzles sit fairly deeply in the ear so moved little during exercise. Overall, comfort is good and I suspect unless you have smaller than average ears, the E10 will likely be a comfortable fit. The earhooks are loose enough that the battery component only touches the rear of the ear at the lower end near the earlobe and were comfortable even for a glasses wearer like myself.
Pairing is a bit odd in that it has to be paired in the case before removal. Once paired I averaged about 4 hours of useful life from the earpieces before they had to be returned to the case.
Bass is proportional and not overly emphasized but has good rumble and slam. Lower mids are linear with mid-bass with upper-mids being much more highlighted and forward. Treble is slightly hotter than the Zs10 Pro and gives the E10 a bright overall sound but not hyper-aggressive like some earlier KZ models.
If you like a bright sound with good detail in the mids, the E10 is a good inexpensive option for wireless wear. If you struggle with treble peaks, you may need some EQ to make the E10 work for you.
Which countries do you ship to?
We are generally able to ship to most countries via Express Shipping, and many countries via Standard Shipping. You may clarify this with our team to check whether Standard Shipping is available to your country.
We cannot ship to addresses that are "PO boxes or APO/FPO".
*Note: Generally, we can only do Selected Shipping to India and Russia. We can only do Express Shipping to Africa, Argentina, Hawaii, Kuwait, Mauritius, Montenegro and Sri Lanka, to name a few.
This may be subjected to changes due to unpredictable issues such as Covid, war, and etc.
How much does shipping cost?
We have two shipping methods - Standard Shipping and Express Shipping.
Standard Shipping is free for most countries, while Express Shipping is 15-35USD depending on your country. If your order is over 270USD, Express Shipping is free*.
*This applies for most countries. However, large items such as headphones and desktop DAC/AMPs (e.g. HarmonicDyne G200, MUSICIAN MDP-2, and etc.) are excluded.
Shipping fees exclude import taxes or processing fees that may be applicable for your country. Linsoul is not responsible for such fees. Should you refuse to pay the tax/customs fees, shipping fees will still be deducted from the amount paid for thetwo-way freightcharges. The cost of the freight charges may be more than the amount reflected on your order due to tax and other miscellaneous fees.
Some parcels claimed to be “returned to the seller” may be destroyed by the post office or customs officers when buyers refuse to accept their parcels or fail to pay for their taxes.No refundwill be processed for such cases.Standard Shipping via YunExpress is a tax-inclusive option for some countries. However, Linsoul will not be responsible for additional administrative or handling fees charged by your local courier company or customs. Please kindly check this with your local customs.For certain remote areas, there may be additional charges via Express Shipping. We will contact you if there is a need to make additional payments. Please contact us before placing an order, should you have any queries regarding shipping.
How long does it take to receive the order after it is placed?
For in-stock products, your order will be shipped within 3 working days. You may check with our staff regarding the in-stock status of any products.
Customized items will take a longer time. Please contact our staff for more information.
On normal non-sale days, once your parcel has been shipped out:
- For Standard Shipping, it takes about 2-4 weeks for items to be delivered after shipping out. For some countries, it might take up to 2-3 months, depending on your country, its customs and other factors.* The duration for transit is something beyond our control. Linsoul will not be making refunds for such cases. Please consider an upgrade to Express Shipping or keep the waiting time in mind.
- For Express Shipping, it takes about 3-7 days for items to be delivered after shipping out.
*Note: Timings might be affected due to festive seasons or other unforeseen circumstances
What happens if the parcel has been shipped but not delivered?
First, kindly contact your local courier using the local tracking number.
If your parcel were to be in transit for at least 3 months, it may have been lost in transit.
For orders below $50USD, you may either opt for a one-time reshipment of parcel OR a full refund of the amount paid in cash via PayPal/Credit/Debit card.
For orders above $50USD, we will only process a 50% refund of your order paid in cash via PayPal/Credit/Debit card. Should there be any concern about Standard Shipping, you are encouraged to opt for DHL Express Shipping instead.
Customers are to bear the consequences and fees incurred, if the parcel was undelivered due to any of the following situation:
- Wrong address or phone number provided by recipient
- Recipient was uncontactable when courier company contacted
- Refusal to sign for the package by recipient
- Lost or damaged parcel because recipient opted for “no-signature delivery”
- Refusal to pay for the local tax/processing fee by recipient
- Refusal to provide supporting documents for custom clearance by recipient
Who will pay for the import tax/custom fees
Customers have to bear any form of custom/import/processing fees that are applicable for your parcel.
Should you be unwilling to pay for the fees and reject the delivery of the parcel, you will still have to pay for the shipping cost. Linsoul will only refund the amount of your order after deducting the two-way shipping fees incurred.
What shipping companies do you use?
We collaborate with these courier companies:
- Standard Shipping: 4PX, UBI, NinjaVan, and Yun Express
- Express Shipping: DHL Express, FedEx and SF Express
How do I get help for my order?
Cancellation or/and modification of orders can only be done manually via our staff, provided that our Warehouse Team has not processed your order.
As our Support Team might not be available during non-working days and weekends, please place your order wisely.
Should you really need to cancel or/and modify your order after purchase, please contact us via our support email (Support@Linsoul.com) or website chat. We will help you with the changes if that could be done.
In general, upon receiving your parcel, please confirm the contents of the package and ensure that the package is in good condition before signing for it. All customers are strongly advised to take an unboxing video of their parcel and packaging when opening their parcels and products.
For faulty/missing items, please send an email to support@Linsoul.com for after-sale services. The following details are required.
- Send an email to support@Linsoul.com with an appropriate Subject Title
- Provide your order number and state the issue clearly
- Attach photos and videos to show that your product is faulty/missing. Shipping details on the parcel packaging have to be clearly visible.
If the photos/videos provided are insufficient to prove the stated issue, we will enquire more. Once the issue has been confirmed, we will arrange for a replacement, partial refund or a full refund (where applicable). For incorrect products, Linsoul reserves all rights in deciding whether you need to return the incorrect item or not. Please kindly contact us via email first. Our team aims to review your email within 3 working days.
For other queries, the fastest way to contact us is via our website or Discord
Linsoul Audio will not be responsible for parcels that have been damaged during the transit process.
Do I get tracking details for my order?
After placing an order, you will receive the order confirmation email. After your order has been shipped out, you will also receive a tracking email. You can track your order via the tracking number online. Should you not have received the emails or face any difficulties tracking your order, please kindly contact us for support.
For more than 1 orders placed under the same account and shipping address, Linsoul will automatically combine the orders and ship them out via one tracking number. Should you have special requests to have the orders shipped separately, please kindly contact us via Discord or our website's chat. We will do our best to help.
How do I cancel my order?
Cancellation or/and modification of orders can only be done manually via our staff, provided that our Warehouse Team has not processed your order. Orders that have been shipped cannot be cancelled and modified.
As our Support Team may not be available during non-working days and weekends, please place your order wisely as support cannot be guaranteed for such requests.
Should you really need to cancel or/and modify your order after purchase, please contact us via our support email (support@Linsoul.com) or website chat. We will help you with the changes if that could be done.
30-Day Return Policy
Where should I send the product for the return process?
To initiate the return shipment, kindly send an email to support@Linsoul.com within 30 days upon receiving the sealed product(s). The RMA form and details will be provided to you via email.
When must the product be returned after receiving the RMA form and details?
After receiving the return instructions from us via email, kindly arrange the return shipment of the parcel within 5 working days, and update us with the tracking link via email again. Failure to do so will result in a cancellation of the return process.
When will I receive my refund after returning the product?
In most cases, after receiving and inspecting the returned product, your refund will be processed within 5 business days. Refunds may incur a currency exchange loss or transaction fee, depending on your source of payment (e.g. Bank or PayPal). Linsoul will not be responsible for such fees.