High Performance 10mm Dynamic Driver IEMs
- An Entry-Level Killer Set
- 10mm Composite Diaphragm Dynamic Driver
- Accurate Calculatioof Acoustic Coupling Cavity
- Premium Moondrop Spring Tips
- Ergonomic Design
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Free standard shipping to most countries
Free express shipping on orders over $270*. Enjoy free tax and duty paid to most countries. Please refer to our shipping FAQ to see if you apply.
Covid-19 Shipping Delay Notice
Linsoul Audio is the authorized distributor. All products are authentic and genuine.
Worldwide Free Shipping
We are located in China but send our products worldwide for free. T&Cs apply.
1 Year Warranty
We provide 1 year warranty for the all products except the cables*.
An Entry-Level Killer Set
Moondrop has years of experience in tuning and creating single dynamic driver earphones. The latest CHU is designed to be an entry-level killer set with exceptional clarity and performance. It complements different genres of music well with its nicely detailed and lively tuning.
10mm Composite Diaphragm Dynamic Driver
Moondrop has equipped the CHU with a Nano-Crystal Coating Composite Diaphragm Driver unit. The high-performance composite cavity with high-frequency phased waveguide leverages a N52 Nd magnet internal magnetic circuit and 0.035m ultra-thin imported CCAW sound coil to obtain high energy conversion efficiency, and deliver outstanding performance with full dynamic range and rich details.
Accurate Calculatioof Acoustic Coupling Cavity
In order to match the frequency response as closely as possible to the VDSF Target Response, the acoustic coupling cavity needs to be carefully controlled. Through volume and dimension calculation, FEA finite element simulation and 3D printing experiment verification, an acoustic coupling cavity has been created which can accurately reproduce the ideal frequency response.
Premium Moondrop Spring Tips
The package of Moondrop Chu earphones includes their latest launched Spring ear tips. These are premium silicone ear tips that are known to provide a super comfy wearing experience for the users.
As a earphone brand, we’ve been collecting lots of data and making improvements on the design. Combined with excellent ergonomic design, it will not feel uncomfortable to listen to music for a long time.
WHAT'S IN THE BOX
The Chu are surprisingly sharp and clear for iem's at this price. The cable is fairly nice, if a bit unruly. Bass is lacking somewhat, but is present enough to be heard while mids and highs are well presented. Comfort is also a high point, as I can wear them for hours gaming or listening to music and almost forget I'm wearing them.
I was looking a decent pair of IEM for using them when outside home. CHU did deliver a great performance on sound (music and calls) 5/5 for me especially in this price range.
Everything on the Chus is amazing. The sound is nice and neutral and the fit it pretty nice, however, the cable is disappointing. The non-detachable cable is fine but the stiffness and kinkyness of the cable is a hassle. It's hard to wrap it and it can be annoying. I also had to use the silicone ear hooks because without them, the cable would not stay over my ear. However, everything else on the Chus is great! The neutral sound is nice, but some percussion noises can be a bit harsh, but over all, good soundstage. The build quality is also really nice (excluding the cable). The main selling point, however, are the eartips. with the Chus, you get Moondrop's springtips (12 bucks on their own). These are great and definitely better than moondrop's old stock tips. Overall, although the cable isn't the best, this is definitely worth the buy, but mainly for the tips.
The mids sound correct, overall amazing as heck.
Great neutral sound. Not very comfortable for me because the cable won't stay in place and no detachable cable. I find the 7HZ Salnotes Zero better for the same price and detachable cable. The Moondrop chu has better tips, it's a good deal for the price of the tips alone.
I had several iems. Chu are my favourite, I always smile listening to them, they do all week dynamics are ok voices are comunicative bass is enough, just listen to the inner soul of the music at a ridiculous price. I don't find them fatiguing in the highs at all the sound is warm with the correct energy in the highs as in the real life, I'm a musician. The little metallicity you can feel at the beginning disappeared with the burn in. I used with different tips, narrower bore, to increase bass, and the cable noise is a problem only if you run with them, but better then etymotic.but for this problem they give you removable plastic arch to fix the cable over your ears. I'm curious about 7hz SALNOTEs zero now but Chu is a must have for me.
Our Shipping Process
If everything goes right our system will automatically generate your order and send you a confirmation email. If you don't receive the confirmation email please double-check that it wasn't automatically stored in your spam or promotions folder.
ORDER PROCESSING3 Working Days*
Most of the items you see are in stock and ready to be shipped after 3 working days. If you plan to order a custom (Design or Fit) product, a pre-order, or a made to order item processing times may change on item to item basis.
Standard Shipping15 to 30 Days.
Standard shipping is offered free worldwide for orders under $269 USD (with some exceptions), but please consider that delivery times may vary considerably depending on your country, up to 90 Days.
Express Shipping3-6 Working Days.
Most items over $270 include free express shipping (DHL or similar). If your order total is under $270 you can manually add Express Shipping at the checkout page for $15.00 - $35.00USD
Which countries do you ship to?
We are generally able to ship to most countries via Express Shipping, and many countries via Standard Shipping. You may clarify this with our team to check whether Standard Shipping is available to your country.
We cannot ship to addresses that are "PO boxes or APO/FPO".
*Note: Generally, we can only do Selected Shipping to India and Russia. We can only do Express Shipping to Africa, Argentina, Hawaii, Kuwait, Mauritius, Montenegro and Sri Lanka, to name a few.
This may be subjected to changes due to unpredictable issues such as Covid, war, and etc.
How much does shipping cost?
We have two shipping methods - Standard Shipping and Express Shipping.
Standard Shipping is free for most countries, while Express Shipping is 15-35USD depending on your country. If your order is over 270USD, Express Shipping is free*.
*This applies for most countries. However, large items such as headphones and desktop DAC/AMPs (e.g. HarmonicDyne G200, MUSICIAN MDP-2, and etc.) are excluded.
Shipping fees exclude import taxes or processing fees that may be applicable for your country. Linsoul is not responsible for such fees. Should you refuse to pay the tax/customs fees, shipping fees will still be deducted from the amount paid for the two-way freight charges. The cost of the freight charges may be more than the amount reflected on your order due to tax and other miscellaneous fees.
Some parcels claimed to be “returned to the seller” may be destroyed by the post office or customs officers when buyers refuse to accept their parcels or fail to pay for their taxes. No refund will be processed for such cases.
Standard Shipping via YunExpress is a tax-inclusive option for some countries. However, Linsoul will not be responsible for additional administrative or handling fees charged by your local courier company or customs. Please kindly check this with your local customs.
For certain remote areas, there may be additional charges via Express Shipping. We will contact you if there is a need to make additional payments.
Please contact us before placing an order, should you have any queries regarding shipping.
How long does it take to receive the order after it is placed?
For in-stock products, your order will be shipped within 3 working days. You may check with our staff regarding the in-stock status of any products.
Customized items will take a longer time. Please contact our staff for more information.
On normal non-sale days, once your parcel has been shipped out:
- For Standard Shipping, it takes about 2-4 weeks for items to be delivered after shipping out. For some countries, it might take up to 2-3 months, depending on your country, its customs and other factors.* The duration for transit is something beyond our control. Linsoul will not be making refunds for such cases. Please consider an upgrade to Express Shipping or keep the waiting time in mind.
- For Express Shipping, it takes about 3-7 days for items to be delivered after shipping out.
*Note: Timings might be affected due to festive seasons or other unforeseen circumstances
What happens if the parcel has been shipped but not delivered?
- First, kindly contact your local courier using the local tracking number.
If your parcel were to be in transit for at least 3 months, it may have been lost in transit.
For orders below $50USD, you may either opt for a one-time reshipment of parcel OR a full refund of the amount paid in cash via PayPal/Credit/Debit card.
For orders above $50USD, we will only process a 50% refund of your order paid in cash via PayPal/Credit/Debit card. Should there be any concern about Standard Shipping, you are encouraged to opt for DHL Express Shipping instead.
- Customers are to bear the consequences and fees incurred, if the parcel was undelivered due to any of the following situation:
- Wrong address or phone number provided by recipient
- Recipient was uncontactable when courier company contacted
- Refusal to sign for the package by recipient
- Lost or damaged parcel because recipient opted for “no-signature delivery”
- Refusal to pay for the local tax/processing fee by recipient
- Refusal to provide supporting documents for custom clearance by recipient
Who will pay for the import tax/custom fees
Customers have to bear any form of custom/import/processing fees that are applicable for your parcel.
Should you be unwilling to pay for the fees and reject the delivery of the parcel, you will still have to pay for the shipping cost. Linsoul will only refund the amount of your order after deducting the two-way shipping fees incurred.
How do I get help for my order?
Cancellation or/and modification of orders can only be done manually via our staff, provided that our Warehouse Team has not processed your order.
As our Support Team might not be available during non-working days and weekends, please place your order wisely.
Should you really need to cancel or/and modify your order after purchase, please contact us via our support email (Support@Linsoul.com) or website chat. We will help you with the changes if that could be done.
In general, upon receiving your parcel, please confirm the contents of the package and ensure that the package is in good condition before signing for it. All customers are strongly advised to take an unboxing video of their parcel and packaging when opening their parcels and products.
For faulty/missing items, please send an email to support@Linsoul.com for after-sale services. The following details are required.
1) Send an email to support@Linsoul.com with an appropriate Subject Title
2) Provide your order number and state the issue clearly
3) Attach photos and videos to show that your product is faulty/missing. Shipping details on the parcel packaging have to be clearly visible.
If the photos/videos provided are insufficient to prove the stated issue, we will enquire more. Once the issue has been confirmed, we will arrange for a replacement, partial refund or a full refund (where applicable). For incorrect products, Linsoul reserves all rights in deciding whether you need to return the incorrect item or not. Please kindly contact us via email first. Our team aims to review your email within 3 working days.
For other queries, the fastest way to contact us is via our website or Discord
Linsoul Audio will not be responsible for parcels that have been damaged during the transit process.
Do I get tracking details for my order?
After placing an order, you will receive the order confirmation email. After your order has been shipped out, you will also receive a tracking email. You can track your order via the tracking number online. Should you not have received the emails or face any difficulties tracking your order, please kindly contact us for support.
For more than 1 orders placed under the same account and shipping address, Linsoul will automatically combine the orders and ship them out via one tracking number. Should you have special requests to have the orders shipped separately, please kindly contact us via Discord or our website's chat. We will do our best to help.
What shipping companies do you use?
We collaborate with these courier companies:
Standard Shipping: 4PX, UBI, NinjaVan, and Yun Express
Express Shipping: DHL Express, FedEx and SF Express
Last updated: 1 November 2022