Shanling UP4 2022
The continuation of Shanlings design classics and long battery life
UP4 2022 continues the classic design of the Shanling family with simple lines, light and thin volume,fresh and moisturizing elegant and pure body with golden rollers in laid in it adding dignity to the elegance of the Shanling family gently rotating enjoy a great listening experience. UP4 2022 comes standard with Shanling’s second generation independent back clip,with increased thickness and improved toughness so you can take care of your UP4 360 degrees. UP4 2022 is equipped with a large 540 mAh battery,charging for 2 hours, listening for a whole day about 300 hours long standby, guarding your HiFi journey.
Dual ES9219C DAC
The UP4 2022 is equipped with two deeply developed ES9219C chips as the core DAC.The heat generation is stably controlled while the power consumption is low.The resolution and restoration power are convincing,and the strong output power presents excellent warm sound quality.
Bluetooth 5.0+2.5mm/3.5mm Adaptations
UP4 2022 adopts Bluetooth 5.0version supports LDAC/LHDC/aptX HD/aptX LL/aptX/AAC/SBC full-format Bluetooth encoding protocol provides stable and smooth Bluetooth transmission,and bid fare well to delay.The corresponding lights are different under different protocols and you can enjoy a free and intelligent experience. The UP4 2022 is equipped with a 2.5+3.5 mm dual interface In the balanced output mode, the dual ES9219C DAC burst out synchronously, and the left and right separation, sound field performance, and signal output are getting better and better. UP4 2022 is equipped with mainstream Type-c usB interface, supports USB DAC, mobile phone, computer, tablet, TV, car audio and other equipment, easy to connect.
High-gain, low-gain, dual DAC booster switch freely, two built-in filters, and explore the good news in multiple modes. Choose different digital filters,ES9219C DAC will use different algorithms for digital-to-analog conversion and the sound will be slightly different.Compared with an EO equalizer, it can give us a different sound experience without causing distortion.
Multiple functions with easy control
If you want to stimulate the huge potential of the headset, you only need to press MODE to easily wake up the dual DAC boost mode. In the single-ended state, the dual ES9219C DAC chips operate at the same time. Under the premise of low noise and strong resolution, the thrust soars to100mW/320. The same powerful balanced thrust can be as high as 165mW/32Ω. UP4 2022 has built-in NFC function, and the connection is completed with a single touch. UP4 2022 has built-in Knowles SiSonic high-quality audio microphone,new cVc 8.0 call noise reduction technology, intelligent filtering of ambient noise and call echo,and voice calls are more high-definition.
Smart and convenient APP Control
The UP4 can be easily controlled remotely through the dedicated Eddict Player APP on the mobile phone.Not only supports more than ten operations such as Bluetooth format switching,channel EQ settings,volume fine-tuning,single/dual DAC switching,but also direct OTA upgrade.
UP4 2022 selects the flagship Qualcomm CSR8675 Bluetooth chip in the SoC series, which integrates active noise reduction, low-power 120MHz DSP,24bit audio processing and other functions, stable and high-quality audio transmission, and defends the pure sense of hearing. Active noise reduction, low power consumption.
When the UP4 is connected to the mobile phone but not used for more than 2 minutes, it will enter the low-power standby mode. Standby mode(300 hours) Tap the power button once to put the UP4 into working state. The battery life is tested in the laboratory state(using SBC encoding format),and the data will fluctuate due to the battery life,file type(the higher the specification,the shorter the battery life and other factors. UP4 Bluetooth headphone power amplifier will turn on red light on the screen when charging and turn on green light when fully charged After connecting with the computer through the USB cable, press and hold 35 to power on, you can enter the USB-DAC mode. Bluetooth signal may be affected by factors such as obstacles or WiFi wireless signal. Please refer to the manual for detailed operation functions.
(Dual DAC Mode)
1.51V/32(71mW/32Ω)(High Gain Mode)
Frequency Response: 20Hz-40kHz(-0.7dB)
Channel Separation: 71dB/32Q
Signal-to-noise ratio: 119dB
Noise Floor: 114dB(High Gain Mode)
Output Impedance: < 1Ω
Frequency Response: 20Hz-40kHz(-0.7dB)
Channel Separation: 92dB/32Ω
Which countries do you ship to?
We are generally able to ship to most countries via Express Shipping, and many countries via Standard Shipping. You may clarify this with our team to check whether Standard Shipping is available to your country.
We cannot ship to addresses that are "PO boxes or APO/FPO".
*Note: Generally, we can only do Selected Shipping to India and Russia. We can only do Express Shipping to Africa, Argentina, Hawaii, Kuwait, Mauritius, Montenegro and Sri Lanka, to name a few.
This may be subjected to changes due to unpredictable issues such as Covid, war, and etc.
How much does shipping cost?
We have two shipping methods - Standard Shipping and Express Shipping.
Standard Shipping is free for most countries, while Express Shipping is 15-35USD depending on your country. If your order is over 270USD, Express Shipping is free*.
*This applies for most countries. However, large items such as headphones and desktop DAC/AMPs (e.g. HarmonicDyne G200, MUSICIAN MDP-2, and etc.) are excluded.
Shipping fees exclude import taxes or processing fees that may be applicable for your country. Linsoul is not responsible for such fees. Should you refuse to pay the tax/customs fees, shipping fees will still be deducted from the amount paid for thetwo-way freightcharges. The cost of the freight charges may be more than the amount reflected on your order due to tax and other miscellaneous fees.
Some parcels claimed to be “returned to the seller” may be destroyed by the post office or customs officers when buyers refuse to accept their parcels or fail to pay for their taxes.No refundwill be processed for such cases.Standard Shipping via YunExpress is a tax-inclusive option for some countries. However, Linsoul will not be responsible for additional administrative or handling fees charged by your local courier company or customs. Please kindly check this with your local customs.For certain remote areas, there may be additional charges via Express Shipping. We will contact you if there is a need to make additional payments. Please contact us before placing an order, should you have any queries regarding shipping.
How long does it take to receive the order after it is placed?
For in-stock products, your order will be shipped within 3 working days. You may check with our staff regarding the in-stock status of any products.
Customized items will take a longer time. Please contact our staff for more information.
On normal non-sale days, once your parcel has been shipped out:
- For Standard Shipping, it takes about 2-4 weeks for items to be delivered after shipping out. For some countries, it might take up to 2-3 months, depending on your country, its customs and other factors.* The duration for transit is something beyond our control. Linsoul will not be making refunds for such cases. Please consider an upgrade to Express Shipping or keep the waiting time in mind.
- For Express Shipping, it takes about 3-7 days for items to be delivered after shipping out.
*Note: Timings might be affected due to festive seasons or other unforeseen circumstances
What happens if the parcel has been shipped but not delivered?
First, kindly contact your local courier using the local tracking number.
If your parcel were to be in transit for at least 3 months, it may have been lost in transit.
For orders below $50USD, you may either opt for a one-time reshipment of parcel OR a full refund of the amount paid in cash via PayPal/Credit/Debit card.
For orders above $50USD, we will only process a 50% refund of your order paid in cash via PayPal/Credit/Debit card. Should there be any concern about Standard Shipping, you are encouraged to opt for DHL Express Shipping instead.
Customers are to bear the consequences and fees incurred, if the parcel was undelivered due to any of the following situation:
- Wrong address or phone number provided by recipient
- Recipient was uncontactable when courier company contacted
- Refusal to sign for the package by recipient
- Lost or damaged parcel because recipient opted for “no-signature delivery”
- Refusal to pay for the local tax/processing fee by recipient
- Refusal to provide supporting documents for custom clearance by recipient
Who will pay for the import tax/custom fees
Customers have to bear any form of custom/import/processing fees that are applicable for your parcel.
Should you be unwilling to pay for the fees and reject the delivery of the parcel, you will still have to pay for the shipping cost. Linsoul will only refund the amount of your order after deducting the two-way shipping fees incurred.
What shipping companies do you use?
We collaborate with these courier companies:
- Standard Shipping: 4PX, UBI, NinjaVan, and Yun Express
- Express Shipping: DHL Express, FedEx and SF Express
How do I get help for my order?
Cancellation or/and modification of orders can only be done manually via our staff, provided that our Warehouse Team has not processed your order.
As our Support Team might not be available during non-working days and weekends, please place your order wisely.
Should you really need to cancel or/and modify your order after purchase, please contact us via our support email (Support@Linsoul.com) or website chat. We will help you with the changes if that could be done.
In general, upon receiving your parcel, please confirm the contents of the package and ensure that the package is in good condition before signing for it. All customers are strongly advised to take an unboxing video of their parcel and packaging when opening their parcels and products.
For faulty/missing items, please send an email to support@Linsoul.com for after-sale services. The following details are required.
- Send an email to support@Linsoul.com with an appropriate Subject Title
- Provide your order number and state the issue clearly
- Attach photos and videos to show that your product is faulty/missing. Shipping details on the parcel packaging have to be clearly visible.
If the photos/videos provided are insufficient to prove the stated issue, we will enquire more. Once the issue has been confirmed, we will arrange for a replacement, partial refund or a full refund (where applicable). For incorrect products, Linsoul reserves all rights in deciding whether you need to return the incorrect item or not. Please kindly contact us via email first. Our team aims to review your email within 3 working days.
For other queries, the fastest way to contact us is via our website or Discord
Linsoul Audio will not be responsible for parcels that have been damaged during the transit process.
Do I get tracking details for my order?
After placing an order, you will receive the order confirmation email. After your order has been shipped out, you will also receive a tracking email. You can track your order via the tracking number online. Should you not have received the emails or face any difficulties tracking your order, please kindly contact us for support.
For more than 1 orders placed under the same account and shipping address, Linsoul will automatically combine the orders and ship them out via one tracking number. Should you have special requests to have the orders shipped separately, please kindly contact us via Discord or our website's chat. We will do our best to help.
How do I cancel my order?
Cancellation or/and modification of orders can only be done manually via our staff, provided that our Warehouse Team has not processed your order. Orders that have been shipped cannot be cancelled and modified.
As our Support Team may not be available during non-working days and weekends, please place your order wisely as support cannot be guaranteed for such requests.
Should you really need to cancel or/and modify your order after purchase, please contact us via our support email (support@Linsoul.com) or website chat. We will help you with the changes if that could be done.
30-Day Return Policy
Where should I send the product for the return process?
To initiate the return shipment, kindly send an email to support@Linsoul.com within 30 days upon receiving the sealed product(s). The RMA form and details will be provided to you via email.
When must the product be returned after receiving the RMA form and details?
After receiving the return instructions from us via email, kindly arrange the return shipment of the parcel within 5 working days, and update us with the tracking link via email again. Failure to do so will result in a cancellation of the return process.
When will I receive my refund after returning the product?
In most cases, after receiving and inspecting the returned product, your refund will be processed within 5 business days. Refunds may incur a currency exchange loss or transaction fee, depending on your source of payment (e.g. Bank or PayPal). Linsoul will not be responsible for such fees.