A Mature Sound
The Elixir project aims to achieve one principal goal - capture the spirit and emotion of the sound while maintaining a natural tonality that stays true to the recording. The latest driver innovations and acoustic engineering strategies have made possible incredible audio resolution that resonates with an analog texture unique only to the playback from the Elixir. Intended more for luxurious listening sessions rather than stage performances, the Elixir is the audiophile’s dream of a personal vintage sound system.
3-Dimensional Velocity Transducer
The soul of the Elixir lies within its newly developed 3-Dimensional Velocity Transducer. A completely innovative driver unique from traditional dynamic drivers, the 3D Velocity Transducer diaphragm is composed of beryllium-coated interweaving layers of multi-walled carbon nanotube sheets, which creates an extremely dense and rigid membrane capable of higher tensions and resulting in more responsiveness.
The internal structure of the driver is also novel, utilizing stronger pole magnets and a completely copper voice coil actuator, unlike traditional aluminum ones used in most dynamic driver assemblies.
These features create an extremely enhanced level of audio resolution that transparently reveal the detailed nuances within each note. Moreover, these uncompromising driver components relay a texture within the sound that is completely unique in typical in-ear headphones, which can only be described as vintage and analog.
Balanced and Natural Tonality
The Elixir has been meticulously tuned to deliver a natural and balanced sound that is free of any harsh abnormalities or lacking at any frequency interval. This meant the treble had to be detailed and resolving, without introducing any resemblance of piercing or shrill metallic timbre. Following the now well-established natural decay curvature found in all of THIEAUDIO’s signature series in-ear monitors, the Elixir’s upper frequencies deliver a smooth yet precise relay of every miniscule detail in the music.
Oftentimes in in-ear headphones, the sense of audio resolution is simply a derivative of treble resonance. With the 3D Velocity Transducer utilized in the Elixir, realistic high-definition audio is a textural quality found at every frequency range. The bass and midrange had to be tuned in a manner that highlights this feature. Rather than a hard “V”-shaped tuning profile used in most in-ear devices, the Elixir’s mids have been carefully adjusted to be balanced and neutral, with the slightest touch of warmth that elevates the sense of a vintage and lush sound.
The extremely rigid structure of this new diaphragm achieves incredible punctuality in the sub-bass. The bass has been focused to powerfully kick in when required, but not disturb the natural tonality of the overall sound signature, especially when the music doesn’t call for it. This means that you’ll get all of the impactful thump in your hip-hop and EDM tracks, while still being able to enjoy your soft acoustic and classical pieces without any muddying in the sound.
Handcrafted Care, Quality that Lasts
Each Elixir unit is handcrafted from precision printed and CNC components. The acoustic chamber housing the 3D Velocity Transducer was carefully engineered to produce the required tonal signature, and each driver unit is manually tested and pair-matched before being hand-assembled. The beautiful anodized aluminum bezel ensures the color won't chip or fade off even with time.
The faceplate is milled from a limited quantity of solid genuine burl wood block, which is coated before being embedded within the aluminum bezel. The final assembly undergoes a round of manual quality assurance inspection, consisting of both acoustic measurements as well as physical hardware inspections, before being packaged.
26AWG High Quality Litz Cable
The Elixir comes with a high quality 2 core of 92 wires 0.06mm Single-Crystal Copper and 24 wires 0.06mm Silver-Plated OCC Copper Litz upgrade cable. This stock cable has a 3.5mm single-ended cable termination. Additionally, having the 0.78mm 2-pin connectors means that the cable can be detached and changed to fit your needs. Hand paired specifically for the Elixir, the stock cable perfectly complements the aesthetic and sonic pleasures of the IEM.
I've had these about a year and a half now. Around half a year ago one side ended up being quieter than the other, and Linsoul was able to take them back for repair which was cool. Their customer service was good, although the repair did take almost three months. After some getting accustomed to them again, I'm glad I bought them in the first place. They have great clarity and sound quite lively and comfortable. The bass is more present than my other iems (zetian wu heyday), but not in a way that is overly pronounced. It's just so fun and sounds amazing with jazz and r&b. Very very comfortable as well, would buy it again.
I bought these when they came out because thieaudio have perfected their tuning and sound and I love single dd iems. I've got some hybrids and lots like 4 tribrids but the sound of a single dd can be soo musical and natural and that's what these are. They are incredibly holographic they scale with power but can't use too much so be careful but I decided to power them with my lyr3 and they went from great to my new favorite. The tones of drums and instruments is just perfect and the slam and impact and voices are just utterly perfect. Build quality is of course great. I highly recommend these.
Not worth the $209 asking price. Not in line with the SeekReal Airship and others. Tuning looks really good, but they are kind of big for the ears. Get the price down to the $179 mark, and they might be worth it!
Which countries do you ship to?
We are generally able to ship to most countries via Express Shipping, and many countries via Standard Shipping. You may clarify this with our team to check whether Standard Shipping is available to your country.
We cannot ship to addresses that are "PO boxes or APO/FPO".
*Note: Generally, we can only do Selected Shipping to India and Russia. We can only do Express Shipping to Africa, Argentina, Hawaii, Kuwait, Mauritius, Montenegro and Sri Lanka, to name a few.
This may be subjected to changes due to unpredictable issues such as Covid, war, and etc.
How much does shipping cost?
We have two shipping methods - Standard Shipping and Express Shipping.
Standard Shipping is free for most countries, while Express Shipping is 15-35USD depending on your country. If your order is over 270USD, Express Shipping is free*.
*This applies for most countries. However, large items such as headphones and desktop DAC/AMPs (e.g. HarmonicDyne G200, MUSICIAN MDP-2, and etc.) are excluded.
Shipping fees exclude import taxes or processing fees that may be applicable for your country. Linsoul is not responsible for such fees. Should you refuse to pay the tax/customs fees, shipping fees will still be deducted from the amount paid for thetwo-way freightcharges. The cost of the freight charges may be more than the amount reflected on your order due to tax and other miscellaneous fees.
Some parcels claimed to be “returned to the seller” may be destroyed by the post office or customs officers when buyers refuse to accept their parcels or fail to pay for their taxes.No refundwill be processed for such cases.Standard Shipping via YunExpress is a tax-inclusive option for some countries. However, Linsoul will not be responsible for additional administrative or handling fees charged by your local courier company or customs. Please kindly check this with your local customs.For certain remote areas, there may be additional charges via Express Shipping. We will contact you if there is a need to make additional payments. Please contact us before placing an order, should you have any queries regarding shipping.
How long does it take to receive the order after it is placed?
For in-stock products, your order will be shipped within 3 working days. You may check with our staff regarding the in-stock status of any products.
Customized items will take a longer time. Please contact our staff for more information.
On normal non-sale days, once your parcel has been shipped out:
- For Standard Shipping, it takes about 2-4 weeks for items to be delivered after shipping out. For some countries, it might take up to 2-3 months, depending on your country, its customs and other factors.* The duration for transit is something beyond our control. Linsoul will not be making refunds for such cases. Please consider an upgrade to Express Shipping or keep the waiting time in mind.
- For Express Shipping, it takes about 3-7 days for items to be delivered after shipping out.
*Note: Timings might be affected due to festive seasons or other unforeseen circumstances
What happens if the parcel has been shipped but not delivered?
First, kindly contact your local courier using the local tracking number.
If your parcel were to be in transit for at least 3 months, it may have been lost in transit.
For orders below $50USD, you may either opt for a one-time reshipment of parcel OR a full refund of the amount paid in cash via PayPal/Credit/Debit card.
For orders above $50USD, we will only process a 50% refund of your order paid in cash via PayPal/Credit/Debit card. Should there be any concern about Standard Shipping, you are encouraged to opt for DHL Express Shipping instead.
Customers are to bear the consequences and fees incurred, if the parcel was undelivered due to any of the following situation:
- Wrong address or phone number provided by recipient
- Recipient was uncontactable when courier company contacted
- Refusal to sign for the package by recipient
- Lost or damaged parcel because recipient opted for “no-signature delivery”
- Refusal to pay for the local tax/processing fee by recipient
- Refusal to provide supporting documents for custom clearance by recipient
Who will pay for the import tax/custom fees
Customers have to bear any form of custom/import/processing fees that are applicable for your parcel.
Should you be unwilling to pay for the fees and reject the delivery of the parcel, you will still have to pay for the shipping cost. Linsoul will only refund the amount of your order after deducting the two-way shipping fees incurred.
What shipping companies do you use?
We collaborate with these courier companies:
- Standard Shipping: 4PX, UBI, NinjaVan, and Yun Express
- Express Shipping: DHL Express, FedEx and SF Express
How do I get help for my order?
Cancellation or/and modification of orders can only be done manually via our staff, provided that our Warehouse Team has not processed your order.
As our Support Team might not be available during non-working days and weekends, please place your order wisely.
Should you really need to cancel or/and modify your order after purchase, please contact us via our support email (Support@Linsoul.com) or website chat. We will help you with the changes if that could be done.
In general, upon receiving your parcel, please confirm the contents of the package and ensure that the package is in good condition before signing for it. All customers are strongly advised to take an unboxing video of their parcel and packaging when opening their parcels and products.
For faulty/missing items, please send an email to support@Linsoul.com for after-sale services. The following details are required.
- Send an email to support@Linsoul.com with an appropriate Subject Title
- Provide your order number and state the issue clearly
- Attach photos and videos to show that your product is faulty/missing. Shipping details on the parcel packaging have to be clearly visible.
If the photos/videos provided are insufficient to prove the stated issue, we will enquire more. Once the issue has been confirmed, we will arrange for a replacement, partial refund or a full refund (where applicable). For incorrect products, Linsoul reserves all rights in deciding whether you need to return the incorrect item or not. Please kindly contact us via email first. Our team aims to review your email within 3 working days.
For other queries, the fastest way to contact us is via our website or Discord
Linsoul Audio will not be responsible for parcels that have been damaged during the transit process.
Do I get tracking details for my order?
After placing an order, you will receive the order confirmation email. After your order has been shipped out, you will also receive a tracking email. You can track your order via the tracking number online. Should you not have received the emails or face any difficulties tracking your order, please kindly contact us for support.
For more than 1 orders placed under the same account and shipping address, Linsoul will automatically combine the orders and ship them out via one tracking number. Should you have special requests to have the orders shipped separately, please kindly contact us via Discord or our website's chat. We will do our best to help.
How do I cancel my order?
Cancellation or/and modification of orders can only be done manually via our staff, provided that our Warehouse Team has not processed your order. Orders that have been shipped cannot be cancelled and modified.
As our Support Team may not be available during non-working days and weekends, please place your order wisely as support cannot be guaranteed for such requests.
Should you really need to cancel or/and modify your order after purchase, please contact us via our support email (support@Linsoul.com) or website chat. We will help you with the changes if that could be done.
30-Day Return Policy
Where should I send the product for the return process?
To initiate the return shipment, kindly send an email to support@Linsoul.com within 30 days upon receiving the sealed product(s). The RMA form and details will be provided to you via email.
When must the product be returned after receiving the RMA form and details?
After receiving the return instructions from us via email, kindly arrange the return shipment of the parcel within 5 working days, and update us with the tracking link via email again. Failure to do so will result in a cancellation of the return process.
When will I receive my refund after returning the product?
In most cases, after receiving and inspecting the returned product, your refund will be processed within 5 business days. Refunds may incur a currency exchange loss or transaction fee, depending on your source of payment (e.g. Bank or PayPal). Linsoul will not be responsible for such fees.