KZ x HBB Collaboration Project-KZ DQ6S
As the first product that KZ brand team has partnered with one of the legendary audio reviewers in the audiophile world, “Bad Guy, Good Audio Reviews” (also known as Hawaian Bad Boy), KZ DQ6S is ready to provide music lovers with ultra-performance but a budget in-ear monitors. Featuring 3 dynamic drivers in array style, KZ DQ6S can handle different section of frequency range to deliver an overall strong bass, smooth mids and clear treble
6mm DD+10mm Dual DD=Triple Driver
KZxHBB DQ6S is equipped with advanced acoustic structure along with physical frequency division technology. A 10mm dual magnetic dynamic unit is complemented with two 6mm single magnetic dynamic units, thus strong magnetic flux is easliy presented with shocking bass and rich music details. Plus professional tuning, HiFi lovers are able to enjoy balanced three frequencies but with clear layers. The immersive sound is at hand
Dual Magnetic Dynamic Drivers+Array Type Combination
DQ6S features a 10mm dynamic driver unit with PET diamond molecular diaphragm to achieve clearer sound quality. Compared with the traditional dynamic driver, the dual magnetic one improves the electro-acoustic conversion efficiency by 80%, bring a wider frequency response and reproducing more musical details. Moreover, 6mm array type high frequency combination can optimize the problem of insufficient high frequency of single dynamic and improve the sound field range without any adjustment, allowing you to sound immersive anytime, anywhere
Detachable Silver-plated OFC Cable
KZ DQ6S is designed in self-developed recessed 2pin connector that can last more than 10,000 times while general connector can only work about 300-800 times. For the cable, we strictly selected high-standard silver-plated oxygen-free copper cable for lossless transmission and high-definition signal. A cable of high quality will greatly enhance the listening experience
Alloy Metal Faceplate& Transparent Cavit
Similar to KZ DQ6, the newly lanched model DQ6S features a alloy faceplate with transparent cavity that everything is seen through. Structures, drivers and circuits are all visible. The art of industrialism and KZ aesthetics are fully presented in this functional elegant production
This product is in Pre-order period. Pre-orders are provided for items that have not reached us and will take some time to be shipped out.
Pre-order Period: Please check with us the status of the Black options
- No cancellation of orders once ordered.
- All orders to be shipped out sequentially.
I placed my order on Apr 22 and received it a couple of weeks later. The sound is still sibilant but not quite the usual KZ harshness, more like Beyerdynamic with well supported mids and a sub bass that strums convincingly, even if it is a little undefined (compared to IEMs costing several times more).
Unlike the photos, mine came with a nicer non-tangle sheathed cable (no mic) and the tips are the bullet-shaped white silicone type (the best KZ bundle with their IEMs and the only ones I don't immediately discard in favour of spinfits).
another pair of scam iems where KZ lied even after being caught.. would be zero stars if possible
another pair of scam iems where KZ lied about them even after being caught
I contacted KZ for a refund or exchange and They took forever to get back to me Just to say that I was not within the window of my purchase date...which it is!!!They did pay attention to my first email
Just to clarify the other review. The 2x 6mm DD are not fake. They were just wired incorrectly at the factory. They were wired out of phase with each other, so they end up canceling each other out. Also the tube leading from them to the main chamber in the IEM is blocked with glue in most if not all that were produced. It took KZ a while to come out publicly acknowledging their QC issues with this IEM. HBB was understandably upset with KZ since his name was attached as a collaborator for tuning this IEM, and that KZ didn’t timely answer his emails requesting an explanation of the manufacturing flaws. Once KZ gets their act together and reproduces these with the problems fixed I plan on getting a set. They are pretty unique being a triple dynamic driver IEM, but obviously all 3 drivers need to function as designed.
These are not made according to the marketing that KZ has put out, reviews are out on youtube that two of the drivers are not connected at all.
Which countries do you ship to?
We are generally able to ship to most countries via Express Shipping, and many countries via Standard Shipping. You may clarify this with our team to check whether Standard Shipping is available to your country.
We cannot ship to addresses that are "PO boxes or APO/FPO".
*Note: Generally, we can only do Selected Shipping to India and Russia. We can only do Express Shipping to Africa, Argentina, Hawaii, Kuwait, Mauritius, Montenegro and Sri Lanka, to name a few.
This may be subjected to changes due to unpredictable issues such as Covid, war, and etc.
How much does shipping cost?
We have two shipping methods - Standard Shipping and Express Shipping.
Standard Shipping is free for most countries, while Express Shipping is 15-35USD depending on your country. If your order is over 270USD, Express Shipping is free*.
*This applies for most countries. However, large items such as headphones and desktop DAC/AMPs (e.g. HarmonicDyne G200, MUSICIAN MDP-2, and etc.) are excluded.
Shipping fees exclude import taxes or processing fees that may be applicable for your country. Linsoul is not responsible for such fees. Should you refuse to pay the tax/customs fees, shipping fees will still be deducted from the amount paid for thetwo-way freightcharges. The cost of the freight charges may be more than the amount reflected on your order due to tax and other miscellaneous fees.
Some parcels claimed to be “returned to the seller” may be destroyed by the post office or customs officers when buyers refuse to accept their parcels or fail to pay for their taxes.No refundwill be processed for such cases.Standard Shipping via YunExpress is a tax-inclusive option for some countries. However, Linsoul will not be responsible for additional administrative or handling fees charged by your local courier company or customs. Please kindly check this with your local customs.For certain remote areas, there may be additional charges via Express Shipping. We will contact you if there is a need to make additional payments. Please contact us before placing an order, should you have any queries regarding shipping.
How long does it take to receive the order after it is placed?
For in-stock products, your order will be shipped within 3 working days. You may check with our staff regarding the in-stock status of any products.
Customized items will take a longer time. Please contact our staff for more information.
On normal non-sale days, once your parcel has been shipped out:
- For Standard Shipping, it takes about 2-4 weeks for items to be delivered after shipping out. For some countries, it might take up to 2-3 months, depending on your country, its customs and other factors.* The duration for transit is something beyond our control. Linsoul will not be making refunds for such cases. Please consider an upgrade to Express Shipping or keep the waiting time in mind.
- For Express Shipping, it takes about 3-7 days for items to be delivered after shipping out.
*Note: Timings might be affected due to festive seasons or other unforeseen circumstances
What happens if the parcel has been shipped but not delivered?
First, kindly contact your local courier using the local tracking number.
If your parcel were to be in transit for at least 3 months, it may have been lost in transit.
For orders below $50USD, you may either opt for a one-time reshipment of parcel OR a full refund of the amount paid in cash via PayPal/Credit/Debit card.
For orders above $50USD, we will only process a 50% refund of your order paid in cash via PayPal/Credit/Debit card. Should there be any concern about Standard Shipping, you are encouraged to opt for DHL Express Shipping instead.
Customers are to bear the consequences and fees incurred, if the parcel was undelivered due to any of the following situation:
- Wrong address or phone number provided by recipient
- Recipient was uncontactable when courier company contacted
- Refusal to sign for the package by recipient
- Lost or damaged parcel because recipient opted for “no-signature delivery”
- Refusal to pay for the local tax/processing fee by recipient
- Refusal to provide supporting documents for custom clearance by recipient
Who will pay for the import tax/custom fees
Customers have to bear any form of custom/import/processing fees that are applicable for your parcel.
Should you be unwilling to pay for the fees and reject the delivery of the parcel, you will still have to pay for the shipping cost. Linsoul will only refund the amount of your order after deducting the two-way shipping fees incurred.
What shipping companies do you use?
We collaborate with these courier companies:
- Standard Shipping: 4PX, UBI, NinjaVan, and Yun Express
- Express Shipping: DHL Express, FedEx and SF Express
How do I get help for my order?
Cancellation or/and modification of orders can only be done manually via our staff, provided that our Warehouse Team has not processed your order.
As our Support Team might not be available during non-working days and weekends, please place your order wisely.
Should you really need to cancel or/and modify your order after purchase, please contact us via our support email (Support@Linsoul.com) or website chat. We will help you with the changes if that could be done.
In general, upon receiving your parcel, please confirm the contents of the package and ensure that the package is in good condition before signing for it. All customers are strongly advised to take an unboxing video of their parcel and packaging when opening their parcels and products.
For faulty/missing items, please send an email to support@Linsoul.com for after-sale services. The following details are required.
- Send an email to support@Linsoul.com with an appropriate Subject Title
- Provide your order number and state the issue clearly
- Attach photos and videos to show that your product is faulty/missing. Shipping details on the parcel packaging have to be clearly visible.
If the photos/videos provided are insufficient to prove the stated issue, we will enquire more. Once the issue has been confirmed, we will arrange for a replacement, partial refund or a full refund (where applicable). For incorrect products, Linsoul reserves all rights in deciding whether you need to return the incorrect item or not. Please kindly contact us via email first. Our team aims to review your email within 3 working days.
For other queries, the fastest way to contact us is via our website or Discord
Linsoul Audio will not be responsible for parcels that have been damaged during the transit process.
Do I get tracking details for my order?
After placing an order, you will receive the order confirmation email. After your order has been shipped out, you will also receive a tracking email. You can track your order via the tracking number online. Should you not have received the emails or face any difficulties tracking your order, please kindly contact us for support.
For more than 1 orders placed under the same account and shipping address, Linsoul will automatically combine the orders and ship them out via one tracking number. Should you have special requests to have the orders shipped separately, please kindly contact us via Discord or our website's chat. We will do our best to help.
How do I cancel my order?
Cancellation or/and modification of orders can only be done manually via our staff, provided that our Warehouse Team has not processed your order. Orders that have been shipped cannot be cancelled and modified.
As our Support Team may not be available during non-working days and weekends, please place your order wisely as support cannot be guaranteed for such requests.
Should you really need to cancel or/and modify your order after purchase, please contact us via our support email (support@Linsoul.com) or website chat. We will help you with the changes if that could be done.
30-Day Return Policy
Where should I send the product for the return process?
To initiate the return shipment, kindly send an email to support@Linsoul.com within 30 days upon receiving the sealed product(s). The RMA form and details will be provided to you via email.
When must the product be returned after receiving the RMA form and details?
After receiving the return instructions from us via email, kindly arrange the return shipment of the parcel within 5 working days, and update us with the tracking link via email again. Failure to do so will result in a cancellation of the return process.
When will I receive my refund after returning the product?
In most cases, after receiving and inspecting the returned product, your refund will be processed within 5 business days. Refunds may incur a currency exchange loss or transaction fee, depending on your source of payment (e.g. Bank or PayPal). Linsoul will not be responsible for such fees.