Enhanced Dual Driver System
Refined Tuning Strategy for 2024
Upgraded Balanced Armature Drivers
Custom Cable & Hand Crafted Quality
The Next Generation of Mangird Tea
The original Mangird Tea and Mangird Tea MKII made global headlines due to their excellent performance-to-price ratios, establishing XENNS as a renown IEM brand. The Mangird Tea Pro takes the next step with updated driver technologies and a refined tuning strategy based on customers’ feedback.
Updated Drivers for Higher Performance
The Mangird Tea Pro features a brand new imported Dual Dynamic Driver system, which has been custom made for XENNS. Improving on the previous generation of dynamic drivers, the new dual 8mm bio-composite diaphragm driver has been reinforced for tighter membrane structure and greater surface tension, resulting in a more responsive diaphragm motion. With faster and stronger driver performance at lower distortion levels, the sub-bass impact is significantly stronger and cleaner than the previous generation of dynamic drivers.
Updated Balanced Armature Drivers
The Mangird Tea Pro has been updated with two genuine Knowles RAD 33518, two RAF 32873, and a single RDB 34834 composite drivers. The update to the latest generation of balanced armature drivers significantly improves both the tuning as well as natural timbre and texture to the sound.
Refined Tuning Strategy for 2024
The Mangird Tea Pro was designed around customer feedback from our previous two generations of Mangird Tea’s. The sub-bass impact has been enhanced, gaining an additional 3dB at 20Hz, as well as better textural qualities. Along with better sub-bass performance, the fundamental bass frequencies have been retuned to provide better emphasis to guitar bass notes, as well as more body and presence to vocals and instrument. Listeners will appreciate much more fullness in the overall sound, while still maintaining tonal balance. The treble has also been re-engineered, with more clarity and definition. With more enunciation at the core pinna frequencies, vocals will now be clearer and have better ‘bite’ to their sounds. Furthermore, the upper treble has been tuned to be more natural, with a shallower decay curvature to bring out micro-details while sounding pleasant.
Hand Crafted Quality and Beauty
Each Mangird Tea Pro unit is handcrafted for care and quality assurance. The shells are precision made with medical-grade UV resin, the drivers wired together by hand, and the whole unit is finally assembled by hand. Every unit is checked and hand-paired to ensure complete stereo balance to the sound.
XENNS Custom Cable
The Mangird Tea Pro comes with a custom hand-made Hi-Fi audio cable. The cables feature 0.78mm 2-pin connector systems, which can be swapped out for other cables and IEMs to provide complete customizability. The cable terminates with optional 4.4mm balanced or 3.5mm single-ended plugs.
About Mangird
Mangird was started by a small handful of young engineers passionate about music and high-resolution audio. Combining their knowledge in electrical engineering and studio performance audio gears, the Mangird team has since produced numerous professional in-ear monitors that have stirred up a global sensation. Some of these include the XENNS UP, Mangird, and the Mangird MKII, which made global sensations due to their balanced sound signatures and excellent performances. The Mangird team is committed to hand-producing each of their units in small batches to ensure top-of-the-line quality assurance and a bespoke character. Make every song your own with Mangird.
Technical Details
Brand
XENNS
Model
Mangird Tea Pro
Earphone Structure
2DD + 6BA
Impedance
13Ω
Frequency Response Range
20-22kHz
Total Harmonic Distortion
THD@1kHz ≤ 0.6%
Sensitivity
104 ± 1dB
Cable Length
Approximately 1.2m
Detachable Cable Connector
0.78 2-Pin
Interface Type
Dual-purpose cable (includes 3.5mm single-ended and 4.4mm balanced)
Nozzle Diameter
5.8mm
Suitable Ear Tips
4.5mm
- 1 x XENNS Mangird Tea PRO
- User Manual
PRICE
Processing Time
This product is in Pre-order period. Pre-orders are provided for items that have not reached us and will take some time to be shipped out.
Pre-order Period: 2-4 weeks for orders placed during the 11.11 Sale 2024
Note:
- No cancellation of orders once ordered.
- All orders to be shipped out sequentially.
Shipping Policy
Which countries do you ship to?
We are generally able to ship to most countries via Express Shipping, and many countries via Standard Shipping. You may clarify this with our team to check whether Standard Shipping is available to your country.
We cannot ship to addresses that are "PO boxes or APO/FPO".
*Note: Generally, we can only do Selected Shipping to India and Russia. We can only do Express Shipping to Africa, Argentina, Hawaii, Kuwait, Mauritius, Montenegro and Sri Lanka, to name a few.
This may be subjected to changes due to unpredictable issues such as Covid, war, and etc.
How much does shipping cost?
We have two shipping methods - Standard Shipping and Express Shipping.
Standard Shipping is free for most countries, while Express Shipping is 15-35USD depending on your country. If your order is over 270USD, Express Shipping is free*.
*This applies for most countries. However, large items such as headphones and desktop DAC/AMPs (e.g. HarmonicDyne G200, MUSICIAN MDP-2, and etc.) are excluded.
Shipping fees exclude import taxes or processing fees that may be applicable for your country. Linsoul is not responsible for such fees. Should you refuse to pay the tax/customs fees, shipping fees will still be deducted from the amount paid for thetwo-way freightcharges. The cost of the freight charges may be more than the amount reflected on your order due to tax and other miscellaneous fees.
Some parcels claimed to be “returned to the seller” may be destroyed by the post office or customs officers when buyers refuse to accept their parcels or fail to pay for their taxes.No refundwill be processed for such cases.Standard Shipping via YunExpress is a tax-inclusive option for some countries. However, Linsoul will not be responsible for additional administrative or handling fees charged by your local courier company or customs. Please kindly check this with your local customs.For certain remote areas, there may be additional charges via Express Shipping. We will contact you if there is a need to make additional payments. Please contact us before placing an order, should you have any queries regarding shipping.
How long does it take to receive the order after it is placed?
For in-stock products, your order will be shipped within 3 working days. You may check with our staff regarding the in-stock status of any products.
Customized items will take a longer time. Please contact our staff for more information.
On normal non-sale days, once your parcel has been shipped out:
- For Standard Shipping, it takes about 2-4 weeks for items to be delivered after shipping out. For some countries, it might take up to 2-3 months, depending on your country, its customs and other factors.* The duration for transit is something beyond our control. Linsoul will not be making refunds for such cases. Please consider an upgrade to Express Shipping or keep the waiting time in mind.
- For Express Shipping, it takes about 3-7 days for items to be delivered after shipping out.
*Note: Timings might be affected due to festive seasons or other unforeseen circumstances
What happens if the parcel has been shipped but not delivered?
First, kindly contact your local courier using the local tracking number.
If your parcel were to be in transit for at least 3 months, it may have been lost in transit.
For orders below $50USD, you may either opt for a one-time reshipment of parcel OR a full refund of the amount paid in cash via PayPal/Credit/Debit card.
For orders above $50USD, we will only process a 50% refund of your order paid in cash via PayPal/Credit/Debit card. Should there be any concern about Standard Shipping, you are encouraged to opt for DHL Express Shipping instead.
Customers are to bear the consequences and fees incurred, if the parcel was undelivered due to any of the following situation:
- Wrong address or phone number provided by recipient
- Recipient was uncontactable when courier company contacted
- Refusal to sign for the package by recipient
- Lost or damaged parcel because recipient opted for “no-signature delivery”
- Refusal to pay for the local tax/processing fee by recipient
- Refusal to provide supporting documents for custom clearance by recipient
Who will pay for the import tax/custom fees
Customers have to bear any form of custom/import/processing fees that are applicable for your parcel.
Should you be unwilling to pay for the fees and reject the delivery of the parcel, you will still have to pay for the shipping cost. Linsoul will only refund the amount of your order after deducting the two-way shipping fees incurred.
Customer Support
How do I get help for my order?
Cancellation or/and modification of orders can only be done manually via our staff, provided that our Warehouse Team has not processed your order.
As our Support Team might not be available during non-working days and weekends, please place your order wisely.
Should you really need to cancel or/and modify your order after purchase, please contact us via our support email (Support@Linsoul.com) or website chat. We will help you with the changes if that could be done.
In general, upon receiving your parcel, please confirm the contents of the package and ensure that the package is in good condition before signing for it. All customers are strongly advised to take an unboxing video of their parcel and packaging when opening their parcels and products.
For faulty/missing items, please send an email to support@Linsoul.com for after-sale services. The following details are required.
- Send an email to support@Linsoul.com with an appropriate Subject Title
- Provide your order number and state the issue clearly
- Attach photos and videos to show that your product is faulty/missing. Shipping details on the parcel packaging have to be clearly visible.
If the photos/videos provided are insufficient to prove the stated issue, we will enquire more. Once the issue has been confirmed, we will arrange for a replacement, partial refund or a full refund (where applicable). For incorrect products, Linsoul reserves all rights in deciding whether you need to return the incorrect item or not. Please kindly contact us via email first. Our team aims to review your email within 3 working days.
For other queries, the fastest way to contact us is via our website or Discord
Linsoul Audio will not be responsible for parcels that have been damaged during the transit process.
Do I get tracking details for my order?
After placing an order, you will receive the order confirmation email. After your order has been shipped out, you will also receive a tracking email. You can track your order via the tracking number online. Should you not have received the emails or face any difficulties tracking your order, please kindly contact us for support.
For more than 1 orders placed under the same account and shipping address, Linsoul will automatically combine the orders and ship them out via one tracking number. Should you have special requests to have the orders shipped separately, please kindly contact us via Discord or our website's chat. We will do our best to help.
What shipping companies do you use?
We collaborate with these courier companies:
- Standard Shipping: 4PX, UBI, NinjaVan, and Yun Express
- Express Shipping: DHL Express, FedEx and SF Express