Kiwi Ears Dolce
About Kiwi Ears
Driven by the pursuit of extraordinary audio reproduction, at Kiwi Ears, we create the perfect amalgam of technological innovations with refined tuning strategies. With musicians and studio engineers particularly in mind, we are on an uncompromising quest to produce the finest professional In-Ear Monitors that will reveal every nuance in your music and performance. Never settling for mediocre, our small team of dedicated engineers handcrafts each unit so that you can worry less about what’s in your ears and focus more on the sounds you are making. We are Kiwi Ears, and we’re bringing you music heard like never before.
All New Diaphragm Material
The Kiwi Ears Dolce utilizes a brand new diaphragm material to accurately reproduce studio-grade audio. The 10mm LDP (LDPE+LCP) diaphragm is an innovative composite driver developed by crosslinked crystallization of low-density polyethylene (LDPE) films in a similar manner with liquid crystal polymers (LCP). This strengthens the ultra-thin sheets at the chemical level, ultimately enhancing its tensile strength and elasticity. Paired with strong neodymium magnets, the LDP diaphragm driver performs incredibly with low total harmonic distortions across the entire frequency band. The LDP driver is the next dynamic driver solution for optimal audio resolution and tonal balance.
The Dolce derives its name from the Italian musical term meaning “sweet” or “sweetly”. Like its name implies, the Dolce sounds delightfully sweet, with hints of warmth and richness, crisp articulation, and a complete balanced and natural tone. The subbass is well extended and delivers powerful bass kicks, with full bass guitar notes in the lows. Rather than a sterile neutral, the mids have been tuned to carry slight warmth in the notes to achieve a more musical and enjoyable listening experience. The treble perfectly matches the human ear’s resonance by perfectly elevating at 3kHz, and slowly decays with upper treble progression to give a natural timbre in the highs. The LDP diaphragm allows one of the most natural presentations of upper treble reproduction compared to previous types of dynamic drivers, and the treble is fully present, but free of any harshness or shrillness. The Dolce’s sound is the perfect earphones for any usage case, whether it be on the stage, studio, or on your daily commute.
3D Printed Resin Shell
To keep the Dolce fit for any scenario, the housing material is composed of ultra-durable medical-grade resin. Through software design, the shells are 3D printed with the exact internal acoustic chamber dimensions to ensure every unit sounds the same. Not only will the Dolce provide a secure and comfortable fit in your ears, but it will also be the perfect earphones for wherever you go.
Detachable 2-Pin Cable
The Dolce comes standard with a detachable 2-pin 0.78mm cable. The cable is constructed of high-purity OCC copper, and is ready to deliver a transparent sound free of any distortions. The detachable cable also extends the longevity of the earphones, as you can simply swap out the cable to any similar 2-pin cable in the future.
We supply iem monitoring for stage and studio, so we source iems that we can eq and fit properly to a performer. The Dolce can be eq'ed easily without crapping out the diaphragm or distorting. We've tried it in the studio and onstage and it's done very well. We've added it to our budget iem roadcase and will be placing an order shortly to stock it.We use Dekoni foam tips for isolation onstage and we always replace all the budget cables with the Tripowin Zonie cables.
Listening to music , with the foam tips and upgrade cable the Dolce is a warm sounding iem that looks and sounds far above its price. I've had musicians guess the price at $100-$200. But that was after we added eq and fit. If you're on a budget, the Dolce is definitely one to consider.
Chameleon Speaker Systems
Bass is too bloated and the upper mids and treble are very energetic, making everything very intense and it gets old very quick.
We are sorry that our product did not satisfy you.
Kiwi Ears Dolce sounds delightfully sweet, with hints of warmth and richness, crisp articulation, and a complete balanced and natural tone. The subbass is well extended and delivers powerful bass kicks, with full bass guitar notes in the lows. Rather than a sterile neutral, the mids have been tuned to carry slight warmth in the notes to achieve a more musical and enjoyable listening experience. The treble perfectly matches the human ear’s resonance by perfectly elevating at 3kHz, and slowly decays with upper treble progression to give a natural timbre in the highs.
The sound is very subjective. So we can totally understand that some people might not like the sound of these headphones.
We will also share your feedback with the manufacturer to make the product better and better in the future.
At the same time, we also sincerely suggest that you contact us at any time by email support@Linsoul.com if you encounter any problems during use, and we will do our best to solve them for you.
We appreciate your understanding and support.
for the price these are a buy just to try and realize you actually enjoy
Why aren't there any reviews for this? It's GREAT!
I got the Dolce without having much expectations since it's cheaper than many iems out there. And ever since getting the 7HZ Salnotes Zero, I haven't found any other cheaper or below $100 iems that I enjoy more.
The Kiwi Ears Dolce sounds clean and more detailed than expected. Those who may find the 7HZ Salnotes Zero too sibilant should try this. The Zero also sounds slightly more "in your face" than the Dolce.
I enjoy using the Dolce more than my other iems, those that are in the $50-100 price range.
I'll definitely recommend this set, especially to people who hope to get something affordable and nice.
Which countries do you ship to?
We are generally able to ship to most countries via Express Shipping, and many countries via Standard Shipping. You may clarify this with our team to check whether Standard Shipping is available to your country.
We cannot ship to addresses that are "PO boxes or APO/FPO".
*Note: Generally, we can only do Selected Shipping to India and Russia. We can only do Express Shipping to Africa, Argentina, Hawaii, Kuwait, Mauritius, Montenegro and Sri Lanka, to name a few.
This may be subjected to changes due to unpredictable issues such as Covid, war, and etc.
How much does shipping cost?
We have two shipping methods - Standard Shipping and Express Shipping.
Standard Shipping is free for most countries, while Express Shipping is 15-35USD depending on your country. If your order is over 270USD, Express Shipping is free*.
*This applies for most countries. However, large items such as headphones and desktop DAC/AMPs (e.g. HarmonicDyne G200, MUSICIAN MDP-2, and etc.) are excluded.
Shipping fees exclude import taxes or processing fees that may be applicable for your country. Linsoul is not responsible for such fees. Should you refuse to pay the tax/customs fees, shipping fees will still be deducted from the amount paid for thetwo-way freightcharges. The cost of the freight charges may be more than the amount reflected on your order due to tax and other miscellaneous fees.
Some parcels claimed to be “returned to the seller” may be destroyed by the post office or customs officers when buyers refuse to accept their parcels or fail to pay for their taxes.No refundwill be processed for such cases.Standard Shipping via YunExpress is a tax-inclusive option for some countries. However, Linsoul will not be responsible for additional administrative or handling fees charged by your local courier company or customs. Please kindly check this with your local customs.For certain remote areas, there may be additional charges via Express Shipping. We will contact you if there is a need to make additional payments. Please contact us before placing an order, should you have any queries regarding shipping.
How long does it take to receive the order after it is placed?
For in-stock products, your order will be shipped within 3 working days. You may check with our staff regarding the in-stock status of any products.
Customized items will take a longer time. Please contact our staff for more information.
On normal non-sale days, once your parcel has been shipped out:
- For Standard Shipping, it takes about 2-4 weeks for items to be delivered after shipping out. For some countries, it might take up to 2-3 months, depending on your country, its customs and other factors.* The duration for transit is something beyond our control. Linsoul will not be making refunds for such cases. Please consider an upgrade to Express Shipping or keep the waiting time in mind.
- For Express Shipping, it takes about 3-7 days for items to be delivered after shipping out.
*Note: Timings might be affected due to festive seasons or other unforeseen circumstances
What happens if the parcel has been shipped but not delivered?
First, kindly contact your local courier using the local tracking number.
If your parcel were to be in transit for at least 3 months, it may have been lost in transit.
For orders below $50USD, you may either opt for a one-time reshipment of parcel OR a full refund of the amount paid in cash via PayPal/Credit/Debit card.
For orders above $50USD, we will only process a 50% refund of your order paid in cash via PayPal/Credit/Debit card. Should there be any concern about Standard Shipping, you are encouraged to opt for DHL Express Shipping instead.
Customers are to bear the consequences and fees incurred, if the parcel was undelivered due to any of the following situation:
- Wrong address or phone number provided by recipient
- Recipient was uncontactable when courier company contacted
- Refusal to sign for the package by recipient
- Lost or damaged parcel because recipient opted for “no-signature delivery”
- Refusal to pay for the local tax/processing fee by recipient
- Refusal to provide supporting documents for custom clearance by recipient
Who will pay for the import tax/custom fees
Customers have to bear any form of custom/import/processing fees that are applicable for your parcel.
Should you be unwilling to pay for the fees and reject the delivery of the parcel, you will still have to pay for the shipping cost. Linsoul will only refund the amount of your order after deducting the two-way shipping fees incurred.
What shipping companies do you use?
We collaborate with these courier companies:
- Standard Shipping: 4PX, UBI, NinjaVan, and Yun Express
- Express Shipping: DHL Express, FedEx and SF Express
How do I get help for my order?
Cancellation or/and modification of orders can only be done manually via our staff, provided that our Warehouse Team has not processed your order.
As our Support Team might not be available during non-working days and weekends, please place your order wisely.
Should you really need to cancel or/and modify your order after purchase, please contact us via our support email (Support@Linsoul.com) or website chat. We will help you with the changes if that could be done.
In general, upon receiving your parcel, please confirm the contents of the package and ensure that the package is in good condition before signing for it. All customers are strongly advised to take an unboxing video of their parcel and packaging when opening their parcels and products.
For faulty/missing items, please send an email to support@Linsoul.com for after-sale services. The following details are required.
- Send an email to support@Linsoul.com with an appropriate Subject Title
- Provide your order number and state the issue clearly
- Attach photos and videos to show that your product is faulty/missing. Shipping details on the parcel packaging have to be clearly visible.
If the photos/videos provided are insufficient to prove the stated issue, we will enquire more. Once the issue has been confirmed, we will arrange for a replacement, partial refund or a full refund (where applicable). For incorrect products, Linsoul reserves all rights in deciding whether you need to return the incorrect item or not. Please kindly contact us via email first. Our team aims to review your email within 3 working days.
For other queries, the fastest way to contact us is via our website or Discord
Linsoul Audio will not be responsible for parcels that have been damaged during the transit process.
Do I get tracking details for my order?
After placing an order, you will receive the order confirmation email. After your order has been shipped out, you will also receive a tracking email. You can track your order via the tracking number online. Should you not have received the emails or face any difficulties tracking your order, please kindly contact us for support.
For more than 1 orders placed under the same account and shipping address, Linsoul will automatically combine the orders and ship them out via one tracking number. Should you have special requests to have the orders shipped separately, please kindly contact us via Discord or our website's chat. We will do our best to help.
How do I cancel my order?
Cancellation or/and modification of orders can only be done manually via our staff, provided that our Warehouse Team has not processed your order. Orders that have been shipped cannot be cancelled and modified.
As our Support Team may not be available during non-working days and weekends, please place your order wisely as support cannot be guaranteed for such requests.
Should you really need to cancel or/and modify your order after purchase, please contact us via our support email (support@Linsoul.com) or website chat. We will help you with the changes if that could be done.
30-Day Return Policy
Where should I send the product for the return process?
To initiate the return shipment, kindly send an email to support@Linsoul.com within 30 days upon receiving the sealed product(s). The RMA form and details will be provided to you via email.
When must the product be returned after receiving the RMA form and details?
After receiving the return instructions from us via email, kindly arrange the return shipment of the parcel within 5 working days, and update us with the tracking link via email again. Failure to do so will result in a cancellation of the return process.
When will I receive my refund after returning the product?
In most cases, after receiving and inspecting the returned product, your refund will be processed within 5 business days. Refunds may incur a currency exchange loss or transaction fee, depending on your source of payment (e.g. Bank or PayPal). Linsoul will not be responsible for such fees.