GUSTARD X26 Pro
High Performance Balance Bluetooth HiFi Audio Decoder
- K2 / Synchronous Clock Built-In Technology
- Excellent Performance ES9038pro Chip
- Independent R&D of DSP Digital Filter
- Analog Low Pass Filter Circuit
- CPLD Programmable Logic Chips
- MQA Full Decoding
K2 / Synchronous Clock Built-In Technology
K2 clock synthesizer Synchronous clock implantation technology synthesize local femtosecond clock or external 10M into audio master clock. Instead of the front-end clock source, DAC only uses local femtosecond clock or external 10M constant temperature clock source synthesis as the main clock. Therefore, the impart of the front-end signal source clock performance on the decoding link is greatly reduced. USB/IIS/AES/Coaxial/Optical/Bluetooth interface can also enjoy the performance improvement brought by synthesizer.
Excellent Performance ES9038pro Chip
Gustard X26 Pro features two pieces of ESS company flagship chip ES9038pro for decoding, each of that has a separate chip, meaning it can supply independent power completely and ground for excellent performance.
Independent R&D of DSP Digital Filter
The HiFi Audio Decoder adopts the high-performance digital filter solution which was developed on the Analog Device SHARC digital audio dedicated DSP platform. It is also equipped with a self-developed high-performance anti-aliasing noise algorithm. High-precision floating-point 64-bit operations are used in the key digital signal processing links. In order to reduce the aliasing noise in the digital domain audio band and achieve better sound quality performance, the high-performance decoder upscales and shapes the original digital audio stream signal.
Analog Low Pass Filter Circuit
Each discrete device only needs to consider its own performance without any restrictions, so it can perform fully every single component. The use of discrete devices is more flexible, not only because it is not integrated in the chip like integrated circuits and cannot be separated and changed but also it is more developable and relatively controllable for the distortion part. It can bring more variable sound styles to different decoding architecture.
CPLD Programmable Logic Chips
Digital integrated circuits are self-constructed with logic functions, clock management, 2nd PLL, digital shaping, DOP decoder, PCM/DSD depop switch and other exclusive technologies. All of these have laid a solid foundation for excellent sound quality.
MQA Full Decoding
The USB interface adopts XU216 chip of XMOS company and supports PCM768K DSD512 MQA full decoding.
Technical Details
AES : PCM 16-24bit/44.1-192kHz; DSD DOP64
OPT : PCM 16-24bit/44.1-192kHz; DSD DOP64
USB : PCM 16-32bit/44. 1-768kHz ; DSD DOP64-DOP256; NATIVE DSD: DSD64-DSD512
IIS : PCM 16-32bit/44. 1- 768kHz; DSD DOP64- -D0P256; NATIVE DSD: DSD64 -DSD512
BT Bluetooth 5.0 : PCM LDAC, AAC, SBC, APTX, APTX LL, APTX HD and other high frequency encoding, LDAC can achieve 24B / 96K high code transmission
*USB input supported operating system: Win7 SP1/Win8/Win10 32-64bit; mac0S; Linux
DNR: >128dB
Crosstalk: -140dB@1kHz
THD+N: ≤0. 0001%@1kHz
IMD: <0. 0006% @-1dBFs
RCA 0utput level: 2. 5Vrms (Volume 00dB)
Output impedance 100 ohms
XLR Output level: 5Vrms ((Volume 00dB)
Output impedance 100 ohms
Power consumption: <60W
Dimensions: Width 330mm * Height 65mm * Depth 260mm (Excluding protrusions)
Weight: 7Kg (including packaging)
Shipping Policy
Which countries do you ship to?
We are generally able to ship to most countries via Express Shipping, and many countries via Standard Shipping. You may clarify this with our team to check whether Standard Shipping is available to your country.
We cannot ship to addresses that are "PO boxes or APO/FPO".
*Note: Generally, we can only do Selected Shipping to India and Russia. We can only do Express Shipping to Africa, Argentina, Hawaii, Kuwait, Mauritius, Montenegro and Sri Lanka, to name a few.
This may be subjected to changes due to unpredictable issues such as Covid, war, and etc.
How much does shipping cost?
We have two shipping methods - Standard Shipping and Express Shipping.
Standard Shipping is free for most countries, while Express Shipping is 15-35USD depending on your country. If your order is over 270USD, Express Shipping is free*.
*This applies for most countries. However, large items such as headphones and desktop DAC/AMPs (e.g. HarmonicDyne G200, MUSICIAN MDP-2, and etc.) are excluded.
Shipping fees exclude import taxes or processing fees that may be applicable for your country. Linsoul is not responsible for such fees. Should you refuse to pay the tax/customs fees, shipping fees will still be deducted from the amount paid for thetwo-way freightcharges. The cost of the freight charges may be more than the amount reflected on your order due to tax and other miscellaneous fees.
Some parcels claimed to be “returned to the seller” may be destroyed by the post office or customs officers when buyers refuse to accept their parcels or fail to pay for their taxes.No refundwill be processed for such cases.Standard Shipping via YunExpress is a tax-inclusive option for some countries. However, Linsoul will not be responsible for additional administrative or handling fees charged by your local courier company or customs. Please kindly check this with your local customs.For certain remote areas, there may be additional charges via Express Shipping. We will contact you if there is a need to make additional payments. Please contact us before placing an order, should you have any queries regarding shipping.
How long does it take to receive the order after it is placed?
For in-stock products, your order will be shipped within 3 working days. You may check with our staff regarding the in-stock status of any products.
Customized items will take a longer time. Please contact our staff for more information.
On normal non-sale days, once your parcel has been shipped out:
- For Standard Shipping, it takes about 2-4 weeks for items to be delivered after shipping out. For some countries, it might take up to 2-3 months, depending on your country, its customs and other factors.* The duration for transit is something beyond our control. Linsoul will not be making refunds for such cases. Please consider an upgrade to Express Shipping or keep the waiting time in mind.
- For Express Shipping, it takes about 3-7 days for items to be delivered after shipping out.
*Note: Timings might be affected due to festive seasons or other unforeseen circumstances
What happens if the parcel has been shipped but not delivered?
First, kindly contact your local courier using the local tracking number.
If your parcel were to be in transit for at least 3 months, it may have been lost in transit.
For orders below $50USD, you may either opt for a one-time reshipment of parcel OR a full refund of the amount paid in cash via PayPal/Credit/Debit card.
For orders above $50USD, we will only process a 50% refund of your order paid in cash via PayPal/Credit/Debit card. Should there be any concern about Standard Shipping, you are encouraged to opt for DHL Express Shipping instead.
Customers are to bear the consequences and fees incurred, if the parcel was undelivered due to any of the following situation:
- Wrong address or phone number provided by recipient
- Recipient was uncontactable when courier company contacted
- Refusal to sign for the package by recipient
- Lost or damaged parcel because recipient opted for “no-signature delivery”
- Refusal to pay for the local tax/processing fee by recipient
- Refusal to provide supporting documents for custom clearance by recipient
Who will pay for the import tax/custom fees
Customers have to bear any form of custom/import/processing fees that are applicable for your parcel.
Should you be unwilling to pay for the fees and reject the delivery of the parcel, you will still have to pay for the shipping cost. Linsoul will only refund the amount of your order after deducting the two-way shipping fees incurred.
What shipping companies do you use?
We collaborate with these courier companies:
- Standard Shipping: 4PX, UBI, NinjaVan, and Yun Express
- Express Shipping: DHL Express, FedEx and SF Express
Customer Support
How do I get help for my order?
Cancellation or/and modification of orders can only be done manually via our staff, provided that our Warehouse Team has not processed your order.
As our Support Team might not be available during non-working days and weekends, please place your order wisely.
Should you really need to cancel or/and modify your order after purchase, please contact us via our support email (Support@Linsoul.com) or website chat. We will help you with the changes if that could be done.
In general, upon receiving your parcel, please confirm the contents of the package and ensure that the package is in good condition before signing for it. All customers are strongly advised to take an unboxing video of their parcel and packaging when opening their parcels and products.
For faulty/missing items, please send an email to support@Linsoul.com for after-sale services. The following details are required.
- Send an email to support@Linsoul.com with an appropriate Subject Title
- Provide your order number and state the issue clearly
- Attach photos and videos to show that your product is faulty/missing. Shipping details on the parcel packaging have to be clearly visible.
If the photos/videos provided are insufficient to prove the stated issue, we will enquire more. Once the issue has been confirmed, we will arrange for a replacement, partial refund or a full refund (where applicable). For incorrect products, Linsoul reserves all rights in deciding whether you need to return the incorrect item or not. Please kindly contact us via email first. Our team aims to review your email within 3 working days.
For other queries, the fastest way to contact us is via our website or Discord
Linsoul Audio will not be responsible for parcels that have been damaged during the transit process.
Do I get tracking details for my order?
After placing an order, you will receive the order confirmation email. After your order has been shipped out, you will also receive a tracking email. You can track your order via the tracking number online. Should you not have received the emails or face any difficulties tracking your order, please kindly contact us for support.
For more than 1 orders placed under the same account and shipping address, Linsoul will automatically combine the orders and ship them out via one tracking number. Should you have special requests to have the orders shipped separately, please kindly contact us via Discord or our website's chat. We will do our best to help.
How do I cancel my order?
Cancellation or/and modification of orders can only be done manually via our staff, provided that our Warehouse Team has not processed your order. Orders that have been shipped cannot be cancelled and modified.
As our Support Team may not be available during non-working days and weekends, please place your order wisely as support cannot be guaranteed for such requests.
Should you really need to cancel or/and modify your order after purchase, please contact us via our support email (support@Linsoul.com) or website chat. We will help you with the changes if that could be done.
30-Day Return Policy
Where should I send the product for the return process?
To initiate the return shipment, kindly send an email to support@Linsoul.com within 30 days upon receiving the sealed product(s). The RMA form and details will be provided to you via email.
When must the product be returned after receiving the RMA form and details?
After receiving the return instructions from us via email, kindly arrange the return shipment of the parcel within 5 working days, and update us with the tracking link via email again. Failure to do so will result in a cancellation of the return process.
When will I receive my refund after returning the product?
In most cases, after receiving and inspecting the returned product, your refund will be processed within 5 business days. Refunds may incur a currency exchange loss or transaction fee, depending on your source of payment (e.g. Bank or PayPal). Linsoul will not be responsible for such fees.
