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Free standard shipping to most countries
Free express shipping on orders over $270*. Enjoy free tax and duty paid to most countries. Please refer to our shipping FAQ to see if you apply.
Covid-19 Shipping Delay Notice
Linsoul Audio is the authorized distributor. All products are authentic and genuine.
Worldwide Free Shipping
We are located in China but send our products worldwide for free. T&Cs apply.
1 Year Warranty
We provide 1 year warranty for the all products except the cables*.
Supreme Quality With Affordable Price.
TRN is always dedicated to offer the highest quality with the most affordable price. The new TRN T3 8 core silver braided cable is phenomenal. Each silver component consists of 8 core in total 96 strands. For the price and quality it will excel most products in the marketplace. The cable is suit for audiophile too as it’s high-fedelity
High Quality Material
The cable is made from high-strength Kevlar fiber which is more durable. The quality can not only be heard but also seen. With this cable, the sound is rich in detail and exquisite, full of analytical force. It can help restrict microphonics noise. It’s a great alternative cable for your earbuds
Hand Woven Technique.
Over the years, TRN has improved and learned a lot from previous braiding techniques, so here we have the hand-woven cable, tangle-free, lightweight and durable. This skill is not only functional but also neat in look. It feels soft and expensive too
The carbon-fiber encased insulator and gold-plated 3.5mm stereo jack add more stability to this cable. The cable also adopts a Y shape design along with a chin-slider. It’s convenient to use
The cable is preshaped to fit your ears. It’s designed based on ergonomics. It ensues secure fit and long time wearing comfort. It can fully meet your requirements
WHAT'S IN THE BOX
pretty decent build to be honest but cable is pretty short. Kind of annoying because you expect most cables to be at least 1.2 meters and this one clocks in at 1.1 meters so when i wear it across the body with my player in my pocket or my left hand the cable is pulled tight across my body. I'm not even tall or anything.
I generally don’t believe in huge differences in sound due to cables, but think they do play some role. I’m very impressed with these cables, and it makes sense if these are truly all-silver conductors. Everything sounds a little clearer, crisper, faster, and more well defined, including imaging. They seem well made, but not quite as good as the Tripowin C8. There is only a single strain relief at the plug end. For the price, I think this cable is very much worth it. I purchased the 3.5mm to mmcx cable from a different source, but since I like it so much, I purchased another one from Linsoul.
I admit, it could be just a placebo effect, but these cables are not a big investment, and thus shouldn’t bias my perception much. I really purchased these w/o any expectations, just curiosity.
I know that some nerd at Audio Science Review or someplace will find some sort of irrelevantly minute measurement that paints these as somehow being subpar in performance, but I can't for the love of me ever hear any difference between cables. At this price though, what have I to lose in finally buying into silver cables? Silver is silver, so regardless of what some people will say about its wiring or the guage of the wires, at least I'm not getting scammed out of hundreds of dollars instead.
This overall appears to be a silver cable version of the TIN T3's stock cable (the naming is quite the coincidence, really). This means its quite a thick 8 core weave and so resists tangling, never unravels when you twist it, and overall just feels nicely supple. The chrome bits are a bit gaudy but they're pretty small, so it's nothing too bad. I will say that the carbon fiber bit on the plug isn't flush with the rest. Regardless though, I can't really fault this cable for any of its niggles when it gives you this much of a bargain over what other companies complacently charge an arm and a leg for. It's just worth it to reward companies that help make audio gear more accessible to everyone.
Our Shipping Process
If everything goes right our system will automatically generate your order and send you a confirmation email. If you don't receive the confirmation email please double-check that it wasn't automatically stored in your spam or promotions folder.
ORDER PROCESSING3 Working Days*
Most of the items you see are in stock and ready to be shipped after 3 working days. If you plan to order a custom (Design or Fit) product, a pre-order, or a made to order item processing times may change on item to item basis.
Standard Shipping15 to 30 Days.
Standard shipping is offered free worldwide for orders under $269 USD (with some exceptions), but please consider that delivery times may vary considerably depending on your country, up to 90 Days.
Express Shipping3-6 Working Days.
Most items over $270 include free express shipping (DHL or similar). If your order total is under $270 you can manually add Express Shipping at the checkout page for $15.00 - $35.00USD
Which countries do you ship to?
We are generally able to ship to most countries via Express Shipping, and many countries via Standard Shipping. You may clarify this with our team to check whether Standard Shipping is available to your country.
We cannot ship to addresses that are "PO boxes or APO/FPO".
*Note: Generally, we can only do Selected Shipping to India and Russia. We can only do Express Shipping to Africa, Argentina, Hawaii, Kuwait, Mauritius, Montenegro and Sri Lanka, to name a few.
This may be subjected to changes due to unpredictable issues such as Covid, war, and etc.
How much does shipping cost?
We have two shipping methods - Standard Shipping and Express Shipping.
Standard Shipping is free for most countries, while Express Shipping is 15-35USD depending on your country. If your order is over 270USD, Express Shipping is free*.
*This applies for most countries. However, large items such as headphones and desktop DAC/AMPs (e.g. HarmonicDyne G200, MUSICIAN MDP-2, and etc.) are excluded.
Shipping fees exclude import taxes or processing fees that may be applicable for your country. Linsoul is not responsible for such fees. Should you refuse to pay the tax/customs fees, shipping fees will still be deducted from the amount paid for the two-way freight charges. The cost of the freight charges may be more than the amount reflected on your order due to tax and other miscellaneous fees.
Some parcels claimed to be “returned to the seller” may be destroyed by the post office or customs officers when buyers refuse to accept their parcels or fail to pay for their taxes. No refund will be processed for such cases.
Standard Shipping via YunExpress is a tax-inclusive option for some countries. However, Linsoul will not be responsible for additional administrative or handling fees charged by your local courier company or customs. Please kindly check this with your local customs.
For certain remote areas, there may be additional charges via Express Shipping. We will contact you if there is a need to make additional payments.
Please contact us before placing an order, should you have any queries regarding shipping.
How long does it take to receive the order after it is placed?
For in-stock products, your order will be shipped within 3 working days. You may check with our staff regarding the in-stock status of any products.
Customized items will take a longer time. Please contact our staff for more information.
On normal non-sale days, once your parcel has been shipped out:
- For Standard Shipping, it takes about 2-4 weeks for items to be delivered after shipping out. For some countries, it might take up to 2-3 months, depending on your country, its customs and other factors.* The duration for transit is something beyond our control. Linsoul will not be making refunds for such cases. Please consider an upgrade to Express Shipping or keep the waiting time in mind.
- For Express Shipping, it takes about 3-7 days for items to be delivered after shipping out.
*Note: Timings might be affected due to festive seasons or other unforeseen circumstances
What happens if the parcel has been shipped but not delivered?
- First, kindly contact your local courier using the local tracking number.
If your parcel were to be in transit for at least 3 months, it may have been lost in transit.
For orders below $50USD, you may either opt for a one-time reshipment of parcel OR a full refund of the amount paid in cash via PayPal/Credit/Debit card.
For orders above $50USD, we will only process a 50% refund of your order paid in cash via PayPal/Credit/Debit card. Should there be any concern about Standard Shipping, you are encouraged to opt for DHL Express Shipping instead.
- Customers are to bear the consequences and fees incurred, if the parcel was undelivered due to any of the following situation:
- Wrong address or phone number provided by recipient
- Recipient was uncontactable when courier company contacted
- Refusal to sign for the package by recipient
- Lost or damaged parcel because recipient opted for “no-signature delivery”
- Refusal to pay for the local tax/processing fee by recipient
- Refusal to provide supporting documents for custom clearance by recipient
Who will pay for the import tax/custom fees
Customers have to bear any form of custom/import/processing fees that are applicable for your parcel.
Should you be unwilling to pay for the fees and reject the delivery of the parcel, you will still have to pay for the shipping cost. Linsoul will only refund the amount of your order after deducting the two-way shipping fees incurred.
How do I get help for my order?
Cancellation or/and modification of orders can only be done manually via our staff, provided that our Warehouse Team has not processed your order.
As our Support Team might not be available during non-working days and weekends, please place your order wisely.
Should you really need to cancel or/and modify your order after purchase, please contact us via our support email (Support@Linsoul.com) or website chat. We will help you with the changes if that could be done.
In general, upon receiving your parcel, please confirm the contents of the package and ensure that the package is in good condition before signing for it. All customers are strongly advised to take an unboxing video of their parcel and packaging when opening their parcels and products.
For faulty/missing items, please send an email to support@Linsoul.com for after-sale services. The following details are required.
1) Send an email to support@Linsoul.com with an appropriate Subject Title
2) Provide your order number and state the issue clearly
3) Attach photos and videos to show that your product is faulty/missing. Shipping details on the parcel packaging have to be clearly visible.
If the photos/videos provided are insufficient to prove the stated issue, we will enquire more. Once the issue has been confirmed, we will arrange for a replacement, partial refund or a full refund (where applicable). For incorrect products, Linsoul reserves all rights in deciding whether you need to return the incorrect item or not. Please kindly contact us via email first. Our team aims to review your email within 3 working days.
For other queries, the fastest way to contact us is via our website or Discord
Linsoul Audio will not be responsible for parcels that have been damaged during the transit process.
Do I get tracking details for my order?
After placing an order, you will receive the order confirmation email. After your order has been shipped out, you will also receive a tracking email. You can track your order via the tracking number online. Should you not have received the emails or face any difficulties tracking your order, please kindly contact us for support.
For more than 1 orders placed under the same account and shipping address, Linsoul will automatically combine the orders and ship them out via one tracking number. Should you have special requests to have the orders shipped separately, please kindly contact us via Discord or our website's chat. We will do our best to help.
What shipping companies do you use?
We collaborate with these courier companies:
Standard Shipping: 4PX, UBI, NinjaVan, and Yun Express
Express Shipping: DHL Express, FedEx and SF Express
Last updated: 1 November 2022