ZiiGaat x Jay Audio: Seraphim
ZiiGaat x Jay Audio: Seraphim
The Seraphim was designed in collaboration with Jay’s Audio to deliver a well-balanced, detailed, and dynamically textured sound for all genres and users. Its isobaric dual dynamic sub-woofers provide a 10dB sub-bass slam with minimal midrange spillover. Genuine Knowles balanced armature drivers handle the mids and trebles: dual RAF 32873 drivers for natural vocals and instruments, and a RAD 33518 ultra-tweeter for extended highs and precise detail. It suits both audiophiles and gamers.
A message from Jay: “The problem with balanced IEMs is that they can come across too safe, bland, and lacking in texture in order to reach an inoffensive tuning that works for everyone. However, we wanted to maintain this versatility and naturalness, but add the soul and passion back into the music - that’s what the Seraphim is. It has the dynamism, contrast, and texture while being balanced and natural. The new front vent design helps reduce occlusion effects to open-up a better sense of head-space, while the dual isobaric DDs and the Knowles BAs create the texture and contrast to reach its distinctive tonality. All this combined allows the Seraphim to democratize endgame sound, and establish a new benchmark at its price for a naturally balanced, but still musically immersive listening experience.”
Isobaric Dual Dynamic Sub-Woofers: The Seraphim uses an isobaric dual dynamic driver subwoofer system to maximize sub-bass impact. With synchronized pressure flux, it emphasizes kick bass slam and bass guitar notes while minimizing spillover into the midrange, letting you dive deep into the music without coloring the overall sound.
Genuine Knowles Balanced Armature Drivers: Imported Knowles drivers handle the mids and trebles for an uncompromising sound. Dual RAF 32873 midrange drivers articulate natural mids and mid-trebles with crisp vocals and natural instrument timbre, while a RAD 33518 ultra-tweeter provides extended trebles, a wide soundstage, and precise micro-details.
Suitable for Music Lovers and Gamers Alike:The technical prowess and tonal signature of the Seraphim make it a strong choice for both audiophiles and gamers. It offers a musical yet technical listening experience suited to all genres, while the natural mids and articulate trebles provide the accuracy serious gamers need.
The Balance between Exciting and Critical
The Seraphim was designed to target all audiences, usage scenarios, and genres. The Seraphim finds the perfect harmony by delivering an engaging musical experience while maintaining true to the track's tonal integrity. The subbass punches a heavy 10dB slam, while the midrange is neutral to articulate natural instrument presentation. The trebles are meticulously tuned to be smooth and fatigue-free.
Two Dynamic Driver Sub-Woofers
The Seraphim utilizes an isobaric dual dynamic driver subwoofer system to maximize subbass impact. With a synchronized pressure flux, the subwoofers emphasize kick bass slam and bass guitar notes, while minimizing spillover into the midrange. This allows audiences to dive deep into the music without coloring the overall sound.
Genuine Knowles Balanced Armature Drivers
Imported Knowles drivers are utilized for the mids and trebles for an uncompromising sound. Dual RAF 32873 midrange balanced armature drivers articulate natural mids and mid-trebles, providing crisp bite to vocals and natural timbre to instruments. A RAD 33518 ultra-tweeter provides extended trebles for a wide soundstage and precise micro-details.
Perfect for Music Lovers and Gamers Alike
The technical prowess and the tonal signature of the Seraphim makes it perfect for both audiophiles and gamers. The Seraphim presents a musical, yet technical, listening experience suitable for all genres, while the natural mids and articulate trebles provide the accuracy necessary for serious gamers.
Collaboration with JAY'S AUDIO
The Seraphim was designed in collaboration with the audio reviewer Jay's Audio. With their insight into IEM sounds and quality, Jay's Audio has provided their ideas on the tonal R&D of the Seraphim to develop a well-balanced and detailed sounding IEM.
About ZiiGaat
ZiiGaat has been the silent engineering team behind many of today's most popular global audio brands. For over a decade, we have been developing OEM and ODM products for numerous consumer and professional brands. Taking the years of experience, we now wish to set out and unleash our technological innovations and passion for audio to new levels. By creating our brand, we can freely experiment and share our work without corporate restrictions. Our skillset, experience, and next gen tools equip us to produce some of the best audio products the market has to offer. We aim to be more than just an audio brand; we seek to be a tech team that can work closely with the audio community to make better products for all of us. Each ZiiGaat member is passionate about music and best-in-class audio resolution, and we are on a mission to help people rediscover their music like never before.
Technical Details
Driver
2 × 10mm PET Polymer Diaphragm Dynamic Drivers + 2 × Knowles RAF 32873 Balanced Armature Drivers + 1 × Knowles RAD 33518 Balanced Armature Driver
Sensitivity
105dB @ 1kHz
THD
0.75%
Impedance
9Ω @ 1kHz
Frequency Response
20Hz–35kHz
- 1x ZiiGaat x Jay Audio: Seraphim IEM
- 1x Detachable Cable
- 2x Cable Adapters (3.5mm & 4.4mm Plugs)
- 7x Pairs Eartips ( Black & Clear)
- 1x Leatherette Carrying Case
- 4x Replacement Filters
- 1x User Manual
PRICE
Shipping Policy
Which countries do you ship to?
We are generally able to ship to most countries via Express Shipping, and many countries via Standard Shipping. You may clarify this with our team to check whether Standard Shipping is available to your country.
We cannot ship to addresses that are "PO boxes or APO/FPO".
*Note: Generally, we can only do Selected Shipping to India and Russia. We can only do Express Shipping to Africa, Argentina, Hawaii, Kuwait, Mauritius, Montenegro and Sri Lanka, to name a few.
This may be subjected to changes due to unpredictable issues such as Covid, war, and etc.
How much does shipping cost?
We have two shipping methods - Standard Shipping and Express Shipping.
Standard Shipping is free for most countries, while Express Shipping is 15-35USD depending on your country. If your order is over 270USD, Express Shipping is free*.
*This applies for most countries. However, large items such as headphones and desktop DAC/AMPs (e.g. HarmonicDyne G200, MUSICIAN MDP-2, and etc.) are excluded.
Shipping fees exclude import taxes or processing fees that may be applicable for your country. Linsoul is not responsible for such fees. Should you refuse to pay the tax/customs fees, shipping fees will still be deducted from the amount paid for thetwo-way freightcharges. The cost of the freight charges may be more than the amount reflected on your order due to tax and other miscellaneous fees.
Some parcels claimed to be “returned to the seller” may be destroyed by the post office or customs officers when buyers refuse to accept their parcels or fail to pay for their taxes.No refundwill be processed for such cases.Standard Shipping via YunExpress is a tax-inclusive option for some countries. However, Linsoul will not be responsible for additional administrative or handling fees charged by your local courier company or customs. Please kindly check this with your local customs.For certain remote areas, there may be additional charges via Express Shipping. We will contact you if there is a need to make additional payments. Please contact us before placing an order, should you have any queries regarding shipping.
How long does it take to receive the order after it is placed?
For in-stock products, your order will be shipped within 3 working days. You may check with our staff regarding the in-stock status of any products.
Customized items will take a longer time. Please contact our staff for more information.
On normal non-sale days, once your parcel has been shipped out:
- For Standard Shipping, it takes about 2-4 weeks for items to be delivered after shipping out. For some countries, it might take up to 2-3 months, depending on your country, its customs and other factors.* The duration for transit is something beyond our control. Linsoul will not be making refunds for such cases. Please consider an upgrade to Express Shipping or keep the waiting time in mind.
- For Express Shipping, it takes about 3-7 days for items to be delivered after shipping out.
*Note: Timings might be affected due to festive seasons or other unforeseen circumstances
What happens if the parcel has been shipped but not delivered?
First, kindly contact your local courier using the local tracking number.
If your parcel were to be in transit for at least 3 months, it may have been lost in transit.
For orders below $50USD, you may either opt for a one-time reshipment of parcel OR a full refund of the amount paid in cash via PayPal/Credit/Debit card.
For orders above $50USD, we will only process a 50% refund of your order paid in cash via PayPal/Credit/Debit card. Should there be any concern about Standard Shipping, you are encouraged to opt for DHL Express Shipping instead.
Customers are to bear the consequences and fees incurred, if the parcel was undelivered due to any of the following situation:
- Wrong address or phone number provided by recipient
- Recipient was uncontactable when courier company contacted
- Refusal to sign for the package by recipient
- Lost or damaged parcel because recipient opted for “no-signature delivery”
- Refusal to pay for the local tax/processing fee by recipient
- Refusal to provide supporting documents for custom clearance by recipient
Who will pay for the import tax/custom fees
Customers have to bear any form of custom/import/processing fees that are applicable for your parcel.
Should you be unwilling to pay for the fees and reject the delivery of the parcel, you will still have to pay for the shipping cost. Linsoul will only refund the amount of your order after deducting the two-way shipping fees incurred.
Customer Support
How do I get help for my order?
Cancellation or/and modification of orders can only be done manually via our staff, provided that our Warehouse Team has not processed your order.
As our Support Team might not be available during non-working days and weekends, please place your order wisely.
Should you really need to cancel or/and modify your order after purchase, please contact us via our support email (Support@Linsoul.com) or website chat. We will help you with the changes if that could be done.
In general, upon receiving your parcel, please confirm the contents of the package and ensure that the package is in good condition before signing for it. All customers are strongly advised to take an unboxing video of their parcel and packaging when opening their parcels and products.
For faulty/missing items, please send an email to support@Linsoul.com for after-sale services. The following details are required.
- Send an email to support@Linsoul.com with an appropriate Subject Title
- Provide your order number and state the issue clearly
- Attach photos and videos to show that your product is faulty/missing. Shipping details on the parcel packaging have to be clearly visible.
If the photos/videos provided are insufficient to prove the stated issue, we will enquire more. Once the issue has been confirmed, we will arrange for a replacement, partial refund or a full refund (where applicable). For incorrect products, Linsoul reserves all rights in deciding whether you need to return the incorrect item or not. Please kindly contact us via email first. Our team aims to review your email within 3 working days.
For other queries, the fastest way to contact us is via our website or Discord
Linsoul Audio will not be responsible for parcels that have been damaged during the transit process.
Do I get tracking details for my order?
After placing an order, you will receive the order confirmation email. After your order has been shipped out, you will also receive a tracking email. You can track your order via the tracking number online. Should you not have received the emails or face any difficulties tracking your order, please kindly contact us for support.
For more than 1 orders placed under the same account and shipping address, Linsoul will automatically combine the orders and ship them out via one tracking number. Should you have special requests to have the orders shipped separately, please kindly contact us via Discord or our website's chat. We will do our best to help.
What shipping companies do you use?
We collaborate with these courier companies:
- Standard Shipping: 4PX, UBI, NinjaVan, and Yun Express
- Express Shipping: DHL Express, FedEx and SF Express
