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Once you’ve received confirmation from us that your impressions have been approved, fill out the Impressions Packing Slip, place it in the package with your impressions, and mail it to us. (Please contact us for our shipping information).
We highly recommend using a shipping method that provides a tracking number (FedEx, UPS, DHL, etc). Please allow up to 1 business day for processing after your ear impressions arrive at the Linsoul lab. Once they have been processed, our lab will contact you and confirm receipt of your ear impressions
HELPFUL TIPS FOR OUR AUDIOLOGIST PARTNERS
1. Our professional in-ear monitors require a full shell earpiece. Full shell impressions must include the full helix, crus of the helix, tragus and antitragus.
IMPORTANT: The impression must be taken just past the second bend of the ear canal.
2. The impressions must be made of high viscosity silicone impression material.
3. We also require the canal dams be made of cotton instead of foam. Foam tends to tear the end of the impression when it is being separated.
4. The impression must be taken with the customer's mouth open. It ensures a more secure fit while the artist is singing, playing an instrument or talking.
Use a 1-inch bite block during the impression process. This stabilizes the process and is more comfortable for the customer. lt also ensures that there is no jaw movement while the material is curing.