TC35C-Independent Adapter that Delivers HiFi Audio
DDHIFI TC35C adapter adopts Realteck ALC5686 DAC chip for decoding which supports up to 32 bit 383kHz PCM decoding. It can fully decode and play music in lossless format when using Apple music on your iPhone. It’s a plug-and-play user-friendly gadget for anyone who’s in favor of high quality music. 3.5mm plug is compatible with mainstream earphones while another end is suitable for Apple products, such as iPhone, iPad, iPod.
T-shaped OTG Plug, Durable and Stable
DDHIFI developed this new generation of T-shaped lighting OTG plug, which has optimized the circuit layout to improve power supply stability, so as to make the outpout of decoding chip more stable. The plug is made of powder metallurgy and welded with special stainless steel reinforcement
Compact and Space-saving Device
DDHIFI products are mostly renowned for its small body but powerful functions, thus TC35C comes into being. This prioduct is designed with side socket that has many advantages. In this way, it can reduce the length of the mobile phone when put into the pocket or backpack and will not interfere with the palm of the hand when playing games
CNC Aluminum Alloy Case, New Color Matching
TC35C maintains the compact and lightweight design by adopting the CNC processed aluminum alloy material. To add a twist to it, DDHIFI designers go with black and blue color matching which are widely used for modern electronics. With special treatment of the shell, the case presents a natural unique metal texture
What’s your expectation for an ideal adapter? It should be at least compact and cool enough to attract you to use it more often. DD HiFi knows your need and here you can enjoy our lightweight and compact adapter anytime anywhere
Inside the Box
- 1 x DDHIFI TC35C
- User Manual
As I wanted a portable dac with CTIA support, this one was one of a few options for me. Sadly I hoped for the first review by B.M, to be wrong or like 1/1 000 000 problem. I recieved it today and listened like 10 minutes. As B.M said, it "snap crackle and pops" right from the start. 10 minutes, in the snapping and popping became an insanely loud crackle noise, forcing me to ripp my salnotes out of my ears in fear of damaging my hearing. Even tho ddHiFis other products probably don't have this issue, I won't be buying of this brand again.
We are sorry about your problem.
Our team sent you an email to follow up on the situation,please feel assured that we will try our best to help you to fix the problem.
Once we confirm the condition and the issue position, we will try our best to help you with it. Please do not worry.
If you encounter any problems in the future, we sincerely suggest that you contact us via email (support@Linsoul.com)at the first time,because we can solve your problems in a more comprehensive way.
We are looking forward to your reply and are ready to issue further help.
Have a nice day!
I will never use Linsoul again.
Thank you for the review.
According to the tracking link, your parcel was successfully delivered on 17 November, 2023.
We have also sent you the local tracking number and contact details of the courier company, USPS.
Please contact them directly to enquire further.
Thank you very much.
This is a good go to audio solution when you don’t wanna fumble with tons of accessories. However it does crackle and pop every once in a while. It has occurred an hour into use and down to minutes of use. It’s random. I’ve tried two cables and two sets of IEM’s and still “snap crackle and pop!” I’ve been satisfied, but that’s due to an initial moderate expectation. I just wanted something small and quick to install and that’s what I got. It’s “meh,” not great, but not terrible.
Which countries do you ship to?
We are generally able to ship to most countries via Express Shipping, and many countries via Standard Shipping. You may clarify this with our team to check whether Standard Shipping is available to your country.
We cannot ship to addresses that are "PO boxes or APO/FPO".
*Note: Generally, we can only do Selected Shipping to India and Russia. We can only do Express Shipping to Africa, Argentina, Hawaii, Kuwait, Mauritius, Montenegro and Sri Lanka, to name a few.
This may be subjected to changes due to unpredictable issues such as Covid, war, and etc.
How much does shipping cost?
We have two shipping methods - Standard Shipping and Express Shipping.
Standard Shipping is free for most countries, while Express Shipping is 15-35USD depending on your country. If your order is over 270USD, Express Shipping is free*.
*This applies for most countries. However, large items such as headphones and desktop DAC/AMPs (e.g. HarmonicDyne G200, MUSICIAN MDP-2, and etc.) are excluded.
Shipping fees exclude import taxes or processing fees that may be applicable for your country. Linsoul is not responsible for such fees. Should you refuse to pay the tax/customs fees, shipping fees will still be deducted from the amount paid for thetwo-way freightcharges. The cost of the freight charges may be more than the amount reflected on your order due to tax and other miscellaneous fees.
Some parcels claimed to be “returned to the seller” may be destroyed by the post office or customs officers when buyers refuse to accept their parcels or fail to pay for their taxes.No refundwill be processed for such cases.Standard Shipping via YunExpress is a tax-inclusive option for some countries. However, Linsoul will not be responsible for additional administrative or handling fees charged by your local courier company or customs. Please kindly check this with your local customs.For certain remote areas, there may be additional charges via Express Shipping. We will contact you if there is a need to make additional payments. Please contact us before placing an order, should you have any queries regarding shipping.
How long does it take to receive the order after it is placed?
For in-stock products, your order will be shipped within 3 working days. You may check with our staff regarding the in-stock status of any products.
Customized items will take a longer time. Please contact our staff for more information.
On normal non-sale days, once your parcel has been shipped out:
- For Standard Shipping, it takes about 2-4 weeks for items to be delivered after shipping out. For some countries, it might take up to 2-3 months, depending on your country, its customs and other factors.* The duration for transit is something beyond our control. Linsoul will not be making refunds for such cases. Please consider an upgrade to Express Shipping or keep the waiting time in mind.
- For Express Shipping, it takes about 3-7 days for items to be delivered after shipping out.
*Note: Timings might be affected due to festive seasons or other unforeseen circumstances
What happens if the parcel has been shipped but not delivered?
First, kindly contact your local courier using the local tracking number.
If your parcel were to be in transit for at least 3 months, it may have been lost in transit.
For orders below $50USD, you may either opt for a one-time reshipment of parcel OR a full refund of the amount paid in cash via PayPal/Credit/Debit card.
For orders above $50USD, we will only process a 50% refund of your order paid in cash via PayPal/Credit/Debit card. Should there be any concern about Standard Shipping, you are encouraged to opt for DHL Express Shipping instead.
Customers are to bear the consequences and fees incurred, if the parcel was undelivered due to any of the following situation:
- Wrong address or phone number provided by recipient
- Recipient was uncontactable when courier company contacted
- Refusal to sign for the package by recipient
- Lost or damaged parcel because recipient opted for “no-signature delivery”
- Refusal to pay for the local tax/processing fee by recipient
- Refusal to provide supporting documents for custom clearance by recipient
Who will pay for the import tax/custom fees
Customers have to bear any form of custom/import/processing fees that are applicable for your parcel.
Should you be unwilling to pay for the fees and reject the delivery of the parcel, you will still have to pay for the shipping cost. Linsoul will only refund the amount of your order after deducting the two-way shipping fees incurred.
What shipping companies do you use?
We collaborate with these courier companies:
- Standard Shipping: 4PX, UBI, NinjaVan, and Yun Express
- Express Shipping: DHL Express, FedEx and SF Express
How do I get help for my order?
Cancellation or/and modification of orders can only be done manually via our staff, provided that our Warehouse Team has not processed your order.
As our Support Team might not be available during non-working days and weekends, please place your order wisely.
Should you really need to cancel or/and modify your order after purchase, please contact us via our support email (Support@Linsoul.com) or website chat. We will help you with the changes if that could be done.
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For faulty/missing items, please send an email to support@Linsoul.com for after-sale services. The following details are required.
- Send an email to support@Linsoul.com with an appropriate Subject Title
- Provide your order number and state the issue clearly
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If the photos/videos provided are insufficient to prove the stated issue, we will enquire more. Once the issue has been confirmed, we will arrange for a replacement, partial refund or a full refund (where applicable). For incorrect products, Linsoul reserves all rights in deciding whether you need to return the incorrect item or not. Please kindly contact us via email first. Our team aims to review your email within 3 working days.
For other queries, the fastest way to contact us is via our website or Discord
Linsoul Audio will not be responsible for parcels that have been damaged during the transit process.
Do I get tracking details for my order?
After placing an order, you will receive the order confirmation email. After your order has been shipped out, you will also receive a tracking email. You can track your order via the tracking number online. Should you not have received the emails or face any difficulties tracking your order, please kindly contact us for support.
For more than 1 orders placed under the same account and shipping address, Linsoul will automatically combine the orders and ship them out via one tracking number. Should you have special requests to have the orders shipped separately, please kindly contact us via Discord or our website's chat. We will do our best to help.
How do I cancel my order?
Cancellation or/and modification of orders can only be done manually via our staff, provided that our Warehouse Team has not processed your order. Orders that have been shipped cannot be cancelled and modified.
As our Support Team may not be available during non-working days and weekends, please place your order wisely as support cannot be guaranteed for such requests.
Should you really need to cancel or/and modify your order after purchase, please contact us via our support email (support@Linsoul.com) or website chat. We will help you with the changes if that could be done.
30-Day Return Policy
Where should I send the product for the return process?
To initiate the return shipment, kindly send an email to support@Linsoul.com within 30 days upon receiving the sealed product(s). The RMA form and details will be provided to you via email.
When must the product be returned after receiving the RMA form and details?
After receiving the return instructions from us via email, kindly arrange the return shipment of the parcel within 5 working days, and update us with the tracking link via email again. Failure to do so will result in a cancellation of the return process.
When will I receive my refund after returning the product?
In most cases, after receiving and inspecting the returned product, your refund will be processed within 5 business days. Refunds may incur a currency exchange loss or transaction fee, depending on your source of payment (e.g. Bank or PayPal). Linsoul will not be responsible for such fees.