Free Gifts for All Linsoul Online Purchases
Free gift for all the Linsoul supporters
- If you order any one of our products, YOU WILL GET A FREE GIFT
- Please add it to your shopping cart
- Please note: Gift 7-10 is available when your order is over $200. If you only order this one, we will not ship to you.
Free Gifts for All Linsoul Online Purchases
To all Linsoul customers and friends,
We want to thank you so much for your continued support and love all of these years.
To show our gratitude, from now on, all orders from the Linsoul webstore will come with a FREE GIFT. To redeem the gift, simply add the option to your shopping cart when you place your order!
If you have any questions, please do not hesitate to contact us. We will get back to you within 24 hours.
We are extremely grateful to be exploring the wonderful world of High-Fidelity audio with you! We are your Linsoul, working hard everyday to bring you the best and newest of audio products!
*Please note, the online gifts are only valid with a purchase, and Gift 7-10 is available when your order is over $200.
1.Earphone winder
100% brand new, high quality. Made of high-quality silicone TPU. High quality protective holder. Fashion and cute Easy to install and remove. Perfectly designed for Phone.
2.Earhooks Loop
1. Protect the earphone wire from being eroded by perspiration, etc.. 2. Effectively reducing the earplug effect of the stethoscope effect. 3. Prolonging the service life and improving the comfort of the strap. 4. Applicable types: in-ear headphones, earbud headphones, moving iron, etc.
3.Cable orgnizer
100% Brand new and high quality. Keep the cables in good position and make the environment tidy Suitable for charger, headset, data cable, etc. Headphone earphone Wire Wrap Cable Cord Winder Organizer Cable Collector
4.Cable holder
1.Wide use -- These cable clips can help manage your charging cables, USB cords, power cords, cell phone chargers and so on.
2.Ultra durable:This cable clips is made of premium material, Quality construction built to last, so you won't be worry about the quality even after a long time using it.
3. Perfect way to keep table clean and look beautiful: Silicone cable clips help you to keep cables organized, make your table clean and look beautiful.
5.Earphone case
Made of supreme quality, durable EVA crush resistant, anti-shock material. Soft inner cloth lining, one mesh pocket inside. Uniquely ball shape designed to custom fit your small electronic devices (such as: for iPod , Earphones, Memory Cards,USB Flash Drive and lens filter). Compact and functional hard case keeps items safe and extremely portable. Simply zip it up and toss it into your purse, briefcase or luggage for easy travel.
6.TinHiFi eartips
The eartips are made in a unibody material to make sure the foam and tube are seamlessly jointed. With this, it’s not easy to fall off after times of use, more durable than usual products
7.self-timer rod
Long press the remote control button to turn on the remote control blue indicator light flashes; Turn on the phone's Bluetooth, search for the new device "SelfieCom", and then connect; Open the mobile phone camera software after pairing and connection; Set the pose and press the shutter of the remote control to take pictures;
8.Gravity Car Phone Holder
Perfect Design,High-quality Craft will be the Best Reason that You Choose Us. Solving Most Problems in the Market Gravity Drive,Non-magnetic,One hand operation,Universal Adaptation Automatic adjustment Size and Angle,360 Rotate,Perfectly Merged Exquisite Production Craft,without Obstructing Vision Lightweight and Compact,Brilliant Concept,Novel Technology Design
9.Soft Wrist Protective Gaming Mouse
This wrist-protected mouse pad is made of EVA, PU and fabric for durability and environmental protection. The cloth mouse pad is designed in a solid-colored pattern and rounded square shape, making it a good match for other computer accessories. The raised wrist pad of the mouse pad protects your wrist when you use the mouse for a long time. The bottom EVA material is non-slip so that it does not slip away when used. The rounded square mouse pad has a wide range of uses, suitable for schools, game halls, Internet cafes, offices, homes and other places.
10.Lifting Rotating Desktop Mobile Phone Bracket.
Metal frame, durable. Universal stand for almost all smartphones and tablets. With mini racks for keys, headphones. It's ideal for watching video, reading and studying, playing games, making video phone call and video conference, using Facetime and watching YouTube. It is a great desk accessories for your office and home. It can be easily adjusted to the (10°~ 45°) angle by hand, and it stays firmly in place which helps to fix your posture and reduce neck & back strain
Inside the Box
- 1 x Free Gifts for All Linsoul Online Purchases
- User Manual
Technical Details
Shipping Policy
Which countries do you ship to?
We are generally able to ship to most countries via Express Shipping, and many countries via Standard Shipping. You may clarify this with our team to check whether Standard Shipping is available to your country.
We cannot ship to addresses that are "PO boxes or APO/FPO".
*Note: Generally, we can only do Selected Shipping to India and Russia. We can only do Express Shipping to Africa, Argentina, Hawaii, Kuwait, Mauritius, Montenegro and Sri Lanka, to name a few.
This may be subjected to changes due to unpredictable issues such as Covid, war, and etc.
How much does shipping cost?
We have two shipping methods - Standard Shipping and Express Shipping.
Standard Shipping is free for most countries, while Express Shipping is 15-35USD depending on your country. If your order is over 270USD, Express Shipping is free*.
*This applies for most countries. However, large items such as headphones and desktop DAC/AMPs (e.g. HarmonicDyne G200, MUSICIAN MDP-2, and etc.) are excluded.
Shipping fees exclude import taxes or processing fees that may be applicable for your country. Linsoul is not responsible for such fees. Should you refuse to pay the tax/customs fees, shipping fees will still be deducted from the amount paid for thetwo-way freightcharges. The cost of the freight charges may be more than the amount reflected on your order due to tax and other miscellaneous fees.
Some parcels claimed to be “returned to the seller” may be destroyed by the post office or customs officers when buyers refuse to accept their parcels or fail to pay for their taxes.No refundwill be processed for such cases.Standard Shipping via YunExpress is a tax-inclusive option for some countries. However, Linsoul will not be responsible for additional administrative or handling fees charged by your local courier company or customs. Please kindly check this with your local customs.For certain remote areas, there may be additional charges via Express Shipping. We will contact you if there is a need to make additional payments. Please contact us before placing an order, should you have any queries regarding shipping.
How long does it take to receive the order after it is placed?
For in-stock products, your order will be shipped within 3 working days. You may check with our staff regarding the in-stock status of any products.
Customized items will take a longer time. Please contact our staff for more information.
On normal non-sale days, once your parcel has been shipped out:
- For Standard Shipping, it takes about 2-4 weeks for items to be delivered after shipping out. For some countries, it might take up to 2-3 months, depending on your country, its customs and other factors.* The duration for transit is something beyond our control. Linsoul will not be making refunds for such cases. Please consider an upgrade to Express Shipping or keep the waiting time in mind.
- For Express Shipping, it takes about 3-7 days for items to be delivered after shipping out.
*Note: Timings might be affected due to festive seasons or other unforeseen circumstances
What happens if the parcel has been shipped but not delivered?
First, kindly contact your local courier using the local tracking number.
If your parcel were to be in transit for at least 3 months, it may have been lost in transit.
For orders below $50USD, you may either opt for a one-time reshipment of parcel OR a full refund of the amount paid in cash via PayPal/Credit/Debit card.
For orders above $50USD, we will only process a 50% refund of your order paid in cash via PayPal/Credit/Debit card. Should there be any concern about Standard Shipping, you are encouraged to opt for DHL Express Shipping instead.
Customers are to bear the consequences and fees incurred, if the parcel was undelivered due to any of the following situation:
- Wrong address or phone number provided by recipient
- Recipient was uncontactable when courier company contacted
- Refusal to sign for the package by recipient
- Lost or damaged parcel because recipient opted for “no-signature delivery”
- Refusal to pay for the local tax/processing fee by recipient
- Refusal to provide supporting documents for custom clearance by recipient
Who will pay for the import tax/custom fees
Customers have to bear any form of custom/import/processing fees that are applicable for your parcel.
Should you be unwilling to pay for the fees and reject the delivery of the parcel, you will still have to pay for the shipping cost. Linsoul will only refund the amount of your order after deducting the two-way shipping fees incurred.
What shipping companies do you use?
We collaborate with these courier companies:
- Standard Shipping: 4PX, UBI, NinjaVan, and Yun Express
- Express Shipping: DHL Express, FedEx and SF Express
Customer Support
How do I get help for my order?
Cancellation or/and modification of orders can only be done manually via our staff, provided that our Warehouse Team has not processed your order.
As our Support Team might not be available during non-working days and weekends, please place your order wisely.
Should you really need to cancel or/and modify your order after purchase, please contact us via our support email (Support@Linsoul.com) or website chat. We will help you with the changes if that could be done.
In general, upon receiving your parcel, please confirm the contents of the package and ensure that the package is in good condition before signing for it. All customers are strongly advised to take an unboxing video of their parcel and packaging when opening their parcels and products.
For faulty/missing items, please send an email to support@Linsoul.com for after-sale services. The following details are required.
- Send an email to support@Linsoul.com with an appropriate Subject Title
- Provide your order number and state the issue clearly
- Attach photos and videos to show that your product is faulty/missing. Shipping details on the parcel packaging have to be clearly visible.
If the photos/videos provided are insufficient to prove the stated issue, we will enquire more. Once the issue has been confirmed, we will arrange for a replacement, partial refund or a full refund (where applicable). For incorrect products, Linsoul reserves all rights in deciding whether you need to return the incorrect item or not. Please kindly contact us via email first. Our team aims to review your email within 3 working days.
For other queries, the fastest way to contact us is via our website or Discord
Linsoul Audio will not be responsible for parcels that have been damaged during the transit process.
Do I get tracking details for my order?
After placing an order, you will receive the order confirmation email. After your order has been shipped out, you will also receive a tracking email. You can track your order via the tracking number online. Should you not have received the emails or face any difficulties tracking your order, please kindly contact us for support.
For more than 1 orders placed under the same account and shipping address, Linsoul will automatically combine the orders and ship them out via one tracking number. Should you have special requests to have the orders shipped separately, please kindly contact us via Discord or our website's chat. We will do our best to help.
How do I cancel my order?
Cancellation or/and modification of orders can only be done manually via our staff, provided that our Warehouse Team has not processed your order. Orders that have been shipped cannot be cancelled and modified.
As our Support Team may not be available during non-working days and weekends, please place your order wisely as support cannot be guaranteed for such requests.
Should you really need to cancel or/and modify your order after purchase, please contact us via our support email (support@Linsoul.com) or website chat. We will help you with the changes if that could be done.
30-Day Return Policy
Where should I send the product for the return process?
To initiate the return shipment, kindly send an email to support@Linsoul.com within 30 days upon receiving the sealed product(s). The RMA form and details will be provided to you via email.
When must the product be returned after receiving the RMA form and details?
After receiving the return instructions from us via email, kindly arrange the return shipment of the parcel within 5 working days, and update us with the tracking link via email again. Failure to do so will result in a cancellation of the return process.
When will I receive my refund after returning the product?
In most cases, after receiving and inspecting the returned product, your refund will be processed within 5 business days. Refunds may incur a currency exchange loss or transaction fee, depending on your source of payment (e.g. Bank or PayPal). Linsoul will not be responsible for such fees.
