Hiby WH2

Pioneering True Wireless Earphones with LDAC

    Single dynamic and dual ba driver versions available
    Officially LDAC certified for uncompromised music quality
    Easy to control with hiby blue app
    Featuring Bluetooth 5.2
    Binaural separation design
    Equipped with two microphones for clear calls
    Ergonomic design, right fitting
    *Note: Please do NOT use fast-charging adapters
Version :
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Product Price
$119.00 USD
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Free standard shipping to most countries

Free express shipping on orders over $270*. Enjoy free tax and duty paid to most countries. Please refer to our shipping FAQ to see if you apply.

Covid-19 Shipping Delay Notice

Shipping may be delayed due to covid-19 depending on your country regulations.
Free Shipping

Authenthic Products

Linsoul Audio is the authorized distributor. All products are authentic and genuine.

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Worldwide Free Shipping

We are located in China but send our products worldwide for free. T&Cs apply.

Warranty

1 Year Warranty

We provide 1 year warranty for the all products except the cables*.

2 Versions Available

The WH2 comes in two driver configurations, single dynamic and dual BA.

VERSION 1:
Dynamic driver coupled with carbon nanotube diaphragm

The driver includes a revolutionary ultra-thin diaphragm with carbon nanotubes suspended inside the material, which results in a uniform driving force that reduces distortion and improves clarity, resolution and transparency. Choose single dynamic driver coupled with carbon nanotube diaphragm for a balanced, dynamic sound with great bass texture.

VERSION 2:
Customized dual BA drivers

Dual BA version has the sweeter highs and unforgettable performance thanks to HiBy’s in-house researched patented adjustable digital crossover for a fully customizable sound.

LDAC Support

Officially LDAC certified for uncompromised music quality! LDAC enables the transmission of audio content at the maximum bitrate of 990kbps even over a Bluetooth, with 3x the data transmitted compared to AAC or SBC, providing a supreme wireless listening experience for all your music.

Bluetooth 5.2

Featuring Bluetooth 5.2, the WH2 can connect smoother, receive data faster, providing you with a more immediate listening experience than ever before. UAT TWS, LDAC, AAC and SBC supported. UAT audio codec is supported by HiByOS hardware music players.

Hiby Blue App Control

Digital crossover adjustment, button assignment, firmware updates, HiBy Blue is your one-stop shop. If you choose to get the dual BA version of the WH2 you can access a digital crossover setting manual that allows you to slide and choose the crossover point. Eliminating phase mismatch allows you to dial in your favorite sound with the swipe of a finger.

Binaural Separation Design, Intuitive Controls

Single and binaural free switch. HiBy WH2 can be use widely in different scenarios. When you take two earbuds together out from the charging case, they will pair automatically. If you were connected to your device, your earbuds will automatically reconnect to your device.

Dual Microphone

Each earbud is equipped with two microphones for clear calls, greatly reducing the ambient noise during the call, which makes you be heard louder and clearer from the other end.

IPX4 Fully Splashproof

The sweat-resistance WH2 with lightweight for longterm comfort is suitable for highest music enjoyment whether for workouts or for daily use. Tested under controlled laboratory conditions, the HiBy WH2 has the IPX4 industry benchmark rating. Please avoid charging the earbuds in humid conditions. Please dry water that splashes against all sides of the enclosure in time. Warranty does not cover defects or malfunction caused by soaking in liquid.

PRODUCT SPECIFICATIONS
Bluetooth chipset
AB1565
Driver configuration
Single dynamic / dual BA
Bluetooth standard
5.2
Bluetooth audio codecs
UAT TWS/LDAC/SBC/AAC
Bluetooth range
10m
Controls
Touch gestures, LED and voice notifications
Status LED
White
Battery capacity
WH2 = 40 mAh, Battery case = 350 mAh
Uptime
Earpieces: 6 hours, up to 30 hours with battery case
Weight
WH2 earpieces 4.5g / each, battery case: 83.5g
WHAT'S IN THE BOX

Coming soon...

UNBOXINGS

Coming soon...

Customer Reviews

Based on 3 reviews
67%
(2)
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33%
(1)
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A
Andrey E
so so low end

Thin sound, good build quality, nice metal case, however, the sound is too thin to my liking. The mids and higs are good.

R
Rick Davis
Great tws experience

The WH2 with dual drivers have amazing resolution. I often remove them and put on my wired open back headphones just to compare the sound. I am consistently surprised at how well they perform. Would buy again and have already recommended them to friends.

D
Devin Ermoian
Great!

I love mine. Excellent by all metrics!

Our Shipping Process
NEW ORDER
Automatic

If everything goes right our system will automatically generate your order and send you a confirmation email. If you don't receive the confirmation email please double-check that it wasn't automatically stored in your spam or promotions folder.

ORDER PROCESSING
3 Working Days*

Most of the items you see are in stock and ready to be shipped after 3 working days. If you plan to order a custom (Design or Fit) product, a pre-order, or a made to order item processing times may change on item to item basis.

Standard Shipping
15 to 30 Days.

Standard shipping is offered free worldwide for orders under $269 USD (with some exceptions), but please consider that delivery times may vary considerably depending on your country, up to 90 Days.

Express Shipping
3-6 Working Days.

Most items over $270 include free express shipping (DHL or similar). If your order total is under $270 you can manually add Express Shipping at the checkout page for $15.00 - $35.00USD

World-Wide Shipping

Shipping FAQ

Which countries do you ship to?

We are generally able to ship to most countries via Express Shipping, and many countries via Standard Shipping. You may clarify this with our team to check whether Standard Shipping is available to your country.

We cannot ship to addresses that are "PO boxes or APO/FPO".

*Note: Generally, we can only do Selected Shipping to India and Russia. We can only do Express Shipping to Africa, Argentina, Hawaii, Kuwait, Mauritius, Montenegro and Sri Lanka, to name a few.
This may be subjected to changes due to unpredictable issues such as Covid, war, and etc.

How much does shipping cost?

We have two shipping methods - Standard Shipping and Express Shipping.

Standard Shipping is free for most countries, while Express Shipping is 15-35USD depending on your country. If your order is over 270USD, Express Shipping is free*. 

*This applies for most countries. However, large items such as headphones and desktop DAC/AMPs (e.g. HarmonicDyne G200, MUSICIAN MDP-2, and etc.) are excluded.

Shipping fees exclude import taxes or processing fees that may be applicable for your country. Linsoul is not responsible for such fees. Should you refuse to pay the tax/customs fees, shipping fees will still be deducted from the amount paid for the two-way freight charges. The cost of the freight charges may be more than the amount reflected on your order due to tax and other miscellaneous fees.

Some parcels claimed to be “returned to the seller” may be destroyed by the post office or customs officers when buyers refuse to accept their parcels or fail to pay for their taxes. No refund will be processed for such cases.

Standard Shipping via YunExpress is a tax-inclusive option for some countries. However, Linsoul will not be responsible for additional administrative or handling fees charged by your local courier company or customs. Please kindly check this with your local customs.

For certain remote areas, there may be additional charges via Express Shipping. We will contact you if there is a need to make additional payments. 
Please contact us before placing an order, should you have any queries regarding shipping.  

How long does it take to receive the order after it is placed?

For in-stock products, your order will be shipped within 3 working days. You may check with our staff regarding the in-stock status of any products. 

Customized items will take a longer time. Please contact our staff for more information.

On normal non-sale days, once your parcel has been shipped out:

  • For Standard Shipping, it takes about 2-4 weeks for items to be delivered after shipping out. For some countries, it might take up to 2-3 months, depending on your country, its customs and other factors.* The duration for transit is something beyond our control. Linsoul will not be making refunds for such cases. Please consider an upgrade to Express Shipping or keep the waiting time in mind.
  • For Express Shipping, it takes about 3-7 days for items to be delivered after shipping out.

*Note: Timings might be affected due to festive seasons or other unforeseen circumstances

What happens if the parcel has been shipped but not delivered?
  1. First, kindly contact your local courier using the local tracking number.
    If your parcel were to be in transit for at least 3 months, it may have been lost in transit.
    For orders below $50USD, you may either opt for a one-time reshipment of parcel OR a full refund of the amount paid in cash via PayPal/Credit/Debit card.
    For orders above $50USD, we will only process a 50% refund of your order paid in cash via PayPal/Credit/Debit card. Should there be any concern about Standard Shipping, you are encouraged to opt for DHL Express Shipping instead.
  2. Customers are to bear the consequences and fees incurred, if the parcel was undelivered due to any of the following situation:
    • Wrong address or phone number provided by recipient
    • Recipient was uncontactable when courier company contacted
    • Refusal to sign for the package by recipient
    • Lost or damaged parcel because recipient opted for “no-signature delivery”
    • Refusal to pay for the local tax/processing fee by recipient
    • Refusal to provide supporting documents for custom clearance by recipient
Who will pay for the import tax/custom fees

Customers have to bear any form of custom/import/processing fees that are applicable for your parcel.

Should you be unwilling to pay for the fees and reject the delivery of the parcel, you will still have to pay for the shipping cost. Linsoul will only refund the amount of your order after deducting the two-way shipping fees incurred.

How do I get help for my order?

Cancellation or/and modification of orders can only be done manually via our staff, provided that our Warehouse Team has not processed your order.
As our Support Team might not be available during non-working days and weekends, please place your order wisely.
Should you really need to cancel or/and modify your order after purchase, please contact us via our support email (Support@Linsoul.com) or website chat. We will help you with the changes if that could be done.

In general, upon receiving your parcel, please confirm the contents of the package and ensure that the package is in good condition before signing for it. All customers are strongly advised to take an unboxing video of their parcel and packaging when opening their parcels and products.

For faulty/missing items, please send an email to support@Linsoul.com for after-sale services. The following details are required.
1) Send an email to support@Linsoul.com with an appropriate Subject Title 
2) Provide your order number and state the issue clearly
3) Attach photos and videos to show that your product is faulty/missing. Shipping details on the parcel packaging have to be clearly visible.

If the photos/videos provided are insufficient to prove the stated issue, we will enquire more. Once the issue has been confirmed, we will arrange for a replacement, partial refund or a full refund (where applicable). For incorrect products, Linsoul reserves all rights in deciding whether you need to return the incorrect item or not. Please kindly contact us via email first. Our team aims to review your email within 3 working days.

For other queries, the fastest way to contact us is via our website or Discord

Linsoul Audio will not be responsible for parcels that have been damaged during the transit process.

Do I get tracking details for my order?

After placing an order, you will receive the order confirmation email. After your order has been shipped out, you will also receive a tracking email. You can track your order via the tracking number online. Should you not have received the emails or face any difficulties tracking your order, please kindly contact us for support.

For more than 1 orders placed under the same account and shipping address, Linsoul will automatically combine the orders and ship them out via one tracking number. Should you have special requests to have the orders shipped separately, please kindly contact us via Discord or our website's chat. We will do our best to help.

What shipping companies do you use?

We collaborate with these courier companies:
Standard Shipping: 4PX, UBI, NinjaVan, and Yun Express
Express Shipping: DHL Express, FedEx and SF Express

Last updated: 1 November 2022

Hiby WH2
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