1DD+4BA independent frequency divider circuit, external DSP sound blessing
The KZ VX10's balanced armature unit has the characteristics of clear vocals and delicate analysis. The upgraded balanced armature unit has a more sensitive performance. The purity, analysis, extension, and cohesion of the sound have been greatly improved.
10MM dual magnetic dynamic low-frequency power strengthened again
Dual magnetic dynamic has better bass and low-frequency extension than ordinary dynamic. Provide a more comprehensive frequency response, inject surging power into the music. KZ VX10 gives you an immersive experience.
Customized ergonomic design shape design
KZ VX10 feels like personal customized earphones that bring a comfortable wearing feeling. After being worn correctly, it can effectively reduce the interference of external environmental noise and enjoy music.
Bluetooth 5.2 + Game Mode
Triple-click the earphone to switch the mode. Turn on the game mode, and the earphones' delay is as low as 0.058s. Compared to the traditional game mode, the delay is reduced by 70%, and the 3D surround immersive experience.
KZ VX10's use time is up to 4 hours, with a charging case for continuous listening for 20 hours.
High-Performance Touch Sensing
Smart touch, touch is what you want, no mobile phone needed: Last Song, Next Song, Pause.
Play / Pause- Click on the earphone
Last Song /Next Song- Double-click on the left/right earphone
Start Siri- Long press for 2 seconds
Answer/Hang-up- Click on the earphone
Refuse the call- Long press for 2 seconds when calling
Game mode-Triple-click on the earphone
Great earbuds, sadly the left earbud started having problems and sounds weaker for no reason and I need to replace it but it's still a great earbud and definitely worth the money.
It took me twice to get it right. The first pair had a left right channel issue but after returning them second pair sound fantastic and not not just for the money or for tws they just sound good. They remind me of the ZS10pro but more refined.
They fit perfectly in my ears but I hate the stock eartips
I got these thinking they had impressive specs for the price but got really disappointed. They have a constant static noise that is very much audible and makes the listening experience just terrible. I got 2 samples expecting the first pair to be DOA but the others were the same no matter what device I connected them to.
Just don't buy them and save yourself the hassle
There's a weird white noise when the sound is low and the build quality is cheep. Sound it pretty alright. Get somting else I do not recommend
Todo bien perfecto muy buenos auriculares
Cosinserinf how well KZ usually scores in reviews and how satisfied my friends were with their WIRED kz headphones I wanted to know what the fuzz was about. I bought these because I already have a pair of Audio Technical ATH-E40s that I am satisfied with, and wanted to try a pair of wireless earphones.
Sound is okay, nothing more nothing less. Don’t buy these because of music, buy them because they are cheap. I wasn’t expecting more for this price either.
The first pair I received didn’t pair properly and Linsoul sent me another pair that worked fine.
The biggest problem is the annoying white noice in the background, it hears through the quiet parts of the music and completely destroys more quiet songs.
I don’t recommend these earphones and I am not satisfied with the product at all.
I just order and got faulty KZ VX 10 earbud..
Extremely happy with them. The audio is crystal clear, the range is excellent.
The only negative feedback I can give is the lack of volume control… you have to adjust it on your phone. Also, the volume is extremely loud which is great however the higher frequencies tend to stand out a bit. The eq could have been slightly flatter.
But I recommend these to everyone. A fantastic buy!!!
For their price and the time it took for them to be delivered I'd say their pretty good. Would prefer firmer ear pieces but other than that it's fine
Let me start out by saying that I've reviewed MANY earbuds and do not mince my words. I will always give my honest opinions good or bad. I feel it's important to mention that I am never paid or receive anything for free.
That being said:
I bought these back in early November hoping that these would be an alternative to some of your great wired EIM's. Having purchased a myriad of wireless Bluetooth headphones over the past 4 years, none seemed to offer the true sound quality I've grown accustomed to.
I can start off by stating that this pair of "Flagship Level" KZ VX10 are an abject failure!! Let's start off with the case: sure it's a circular design. But its opening is very small and requires the use of both hands and fingernails to open it! I have large hands and fumble every time I attempt to open it. Ok, not your fault that I've got "jumbo" hands...
Now let's talk about the actual earbuds: another failure..! The openings are also SUPER TINY! One has to use your pinky finger to remove them but, due to the BEYOND SLIPPERY nature of the outside coating of earbuds, they merely fall out of the holding slots. No matter the size of my hands, these earbuds are so poorly designed that I cannot grasp them due to that design problem. That for me is enough to return them. Sadly, the customer service is so terrible (I am in the USA)that it's not worth it.
As far as the sound quality goes, I am far from an audio expert but, the "10 drivers" claim that is boldly emblazoned on each earbud seems like a farce. The sound profile is equal to a lower end Anker Soundcore earbud. I own three different pairs of Soundcore and two are definitely better than this set...
Not quite sure why this company uses the phrase "Flagship Level".
But, such verbage is used to entice a buyer worldwide..
While these claim to be ergonomic, they start to annoy my ears after 30 minutes of wearing them. I always discard the sub par rubber silicone inserts and instead use the memory foam tips I religiously order from a company on Amazon as they are quite comfortable, block out outside noise, and better mold to my ear canals. Even with these in, the earbud never seems to fit right. So much for ergonomic.
My review above may sound harsh to some. It's my truths and honest opinions. Perhaps if the slippery parts and ergonomics were addressed, this review might be different. Like the rest of the disappointed Bluetooth earbuds I own, these too will be shelved. It's a pity because I was really looking forward to these being "the ones".
Guess I should have waited until there were reviews from others before purchasing. Looks like I am the first. Perhaps mine will save others some time and money.
Ps: the battery is very low and requires more than one charge a day. Otherwise you are greeted with "Battery Low".. Why does every earbud company use an annoying women's voice??
Which countries do you ship to?
We are generally able to ship to most countries via Express Shipping, and many countries via Standard Shipping. You may clarify this with our team to check whether Standard Shipping is available to your country.
We cannot ship to addresses that are "PO boxes or APO/FPO".
*Note: Generally, we can only do Selected Shipping to India and Russia. We can only do Express Shipping to Africa, Argentina, Hawaii, Kuwait, Mauritius, Montenegro and Sri Lanka, to name a few.
This may be subjected to changes due to unpredictable issues such as Covid, war, and etc.
How much does shipping cost?
We have two shipping methods - Standard Shipping and Express Shipping.
Standard Shipping is free for most countries, while Express Shipping is 15-35USD depending on your country. If your order is over 270USD, Express Shipping is free*.
*This applies for most countries. However, large items such as headphones and desktop DAC/AMPs (e.g. HarmonicDyne G200, MUSICIAN MDP-2, and etc.) are excluded.
Shipping fees exclude import taxes or processing fees that may be applicable for your country. Linsoul is not responsible for such fees. Should you refuse to pay the tax/customs fees, shipping fees will still be deducted from the amount paid for thetwo-way freightcharges. The cost of the freight charges may be more than the amount reflected on your order due to tax and other miscellaneous fees.
Some parcels claimed to be “returned to the seller” may be destroyed by the post office or customs officers when buyers refuse to accept their parcels or fail to pay for their taxes.No refundwill be processed for such cases.Standard Shipping via YunExpress is a tax-inclusive option for some countries. However, Linsoul will not be responsible for additional administrative or handling fees charged by your local courier company or customs. Please kindly check this with your local customs.For certain remote areas, there may be additional charges via Express Shipping. We will contact you if there is a need to make additional payments. Please contact us before placing an order, should you have any queries regarding shipping.
How long does it take to receive the order after it is placed?
For in-stock products, your order will be shipped within 3 working days. You may check with our staff regarding the in-stock status of any products.
Customized items will take a longer time. Please contact our staff for more information.
On normal non-sale days, once your parcel has been shipped out:
- For Standard Shipping, it takes about 2-4 weeks for items to be delivered after shipping out. For some countries, it might take up to 2-3 months, depending on your country, its customs and other factors.* The duration for transit is something beyond our control. Linsoul will not be making refunds for such cases. Please consider an upgrade to Express Shipping or keep the waiting time in mind.
- For Express Shipping, it takes about 3-7 days for items to be delivered after shipping out.
*Note: Timings might be affected due to festive seasons or other unforeseen circumstances
What happens if the parcel has been shipped but not delivered?
First, kindly contact your local courier using the local tracking number.
If your parcel were to be in transit for at least 3 months, it may have been lost in transit.
For orders below $50USD, you may either opt for a one-time reshipment of parcel OR a full refund of the amount paid in cash via PayPal/Credit/Debit card.
For orders above $50USD, we will only process a 50% refund of your order paid in cash via PayPal/Credit/Debit card. Should there be any concern about Standard Shipping, you are encouraged to opt for DHL Express Shipping instead.
Customers are to bear the consequences and fees incurred, if the parcel was undelivered due to any of the following situation:
- Wrong address or phone number provided by recipient
- Recipient was uncontactable when courier company contacted
- Refusal to sign for the package by recipient
- Lost or damaged parcel because recipient opted for “no-signature delivery”
- Refusal to pay for the local tax/processing fee by recipient
- Refusal to provide supporting documents for custom clearance by recipient
Who will pay for the import tax/custom fees
Customers have to bear any form of custom/import/processing fees that are applicable for your parcel.
Should you be unwilling to pay for the fees and reject the delivery of the parcel, you will still have to pay for the shipping cost. Linsoul will only refund the amount of your order after deducting the two-way shipping fees incurred.
What shipping companies do you use?
We collaborate with these courier companies:
- Standard Shipping: 4PX, UBI, NinjaVan, and Yun Express
- Express Shipping: DHL Express, FedEx and SF Express
How do I get help for my order?
Cancellation or/and modification of orders can only be done manually via our staff, provided that our Warehouse Team has not processed your order.
As our Support Team might not be available during non-working days and weekends, please place your order wisely.
Should you really need to cancel or/and modify your order after purchase, please contact us via our support email (Support@Linsoul.com) or website chat. We will help you with the changes if that could be done.
In general, upon receiving your parcel, please confirm the contents of the package and ensure that the package is in good condition before signing for it. All customers are strongly advised to take an unboxing video of their parcel and packaging when opening their parcels and products.
For faulty/missing items, please send an email to support@Linsoul.com for after-sale services. The following details are required.
- Send an email to support@Linsoul.com with an appropriate Subject Title
- Provide your order number and state the issue clearly
- Attach photos and videos to show that your product is faulty/missing. Shipping details on the parcel packaging have to be clearly visible.
If the photos/videos provided are insufficient to prove the stated issue, we will enquire more. Once the issue has been confirmed, we will arrange for a replacement, partial refund or a full refund (where applicable). For incorrect products, Linsoul reserves all rights in deciding whether you need to return the incorrect item or not. Please kindly contact us via email first. Our team aims to review your email within 3 working days.
For other queries, the fastest way to contact us is via our website or Discord
Linsoul Audio will not be responsible for parcels that have been damaged during the transit process.
Do I get tracking details for my order?
After placing an order, you will receive the order confirmation email. After your order has been shipped out, you will also receive a tracking email. You can track your order via the tracking number online. Should you not have received the emails or face any difficulties tracking your order, please kindly contact us for support.
For more than 1 orders placed under the same account and shipping address, Linsoul will automatically combine the orders and ship them out via one tracking number. Should you have special requests to have the orders shipped separately, please kindly contact us via Discord or our website's chat. We will do our best to help.
How do I cancel my order?
Cancellation or/and modification of orders can only be done manually via our staff, provided that our Warehouse Team has not processed your order. Orders that have been shipped cannot be cancelled and modified.
As our Support Team may not be available during non-working days and weekends, please place your order wisely as support cannot be guaranteed for such requests.
Should you really need to cancel or/and modify your order after purchase, please contact us via our support email (support@Linsoul.com) or website chat. We will help you with the changes if that could be done.
30-Day Return Policy
Where should I send the product for the return process?
To initiate the return shipment, kindly send an email to support@Linsoul.com within 30 days upon receiving the sealed product(s). The RMA form and details will be provided to you via email.
When must the product be returned after receiving the RMA form and details?
After receiving the return instructions from us via email, kindly arrange the return shipment of the parcel within 5 working days, and update us with the tracking link via email again. Failure to do so will result in a cancellation of the return process.
When will I receive my refund after returning the product?
In most cases, after receiving and inspecting the returned product, your refund will be processed within 5 business days. Refunds may incur a currency exchange loss or transaction fee, depending on your source of payment (e.g. Bank or PayPal). Linsoul will not be responsible for such fees.