Retro-Style Mini Digital Hi-Fi Audio Player
- The latest ESS Sabre ES9218P High-Fidelity Digital
- Connect with smartphones, laptops, and tablets
- Allows all audio formats and supports high-resolution audio
- A protective silicone case of matching color
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Free standard shipping to most countries
Free express shipping on orders over $270*. Enjoy free tax and duty paid to most countries. Please refer to our shipping FAQ to see if you apply.
Covid-19 Shipping Delay Notice
Linsoul Audio is the authorized distributor. All products are authentic and genuine.
Worldwide Free Shipping
We are located in China but send our products worldwide for free. T&Cs apply.
1 Year Warranty
We provide 1 year warranty for the all products except the cables*.
A Classic Look, A New Hi-Fi Sound
The Q1 combines the best of the classic 50’s style look with the revolutionary sound quality of today’s high resolution audio. The Q1 uses the latest ESS Sabre ES9218P High-Fidelity Digital to Analog chipset (DAC) and Amplifier, allowing up to 32bit 384kHz and native DSD ultra-high resolution audio. The power that the Q1 provides is incomparable to modern smartphones, but is also background noise-free, which makes it perfect for any headphone or earphone. While the design may be retro, the software system uses the latest 3rd generation Shanling MTouch OS, which is extremely fast and responsive, providing a natural ease of use. Using the touch screen, users can quickly access all of their music, controls, and unique applications. The MTouch is a growing system thanks to the continuous cooperation of Shanling users, and will always stay up to date with the latest and best features.
The Q1 is equipped with the latest Bluetooth chipset to allow two-way transmission. The Q1 can connect with any bluetooth headphone or speaker and transmit latency-free, long-range, and crystal clear connection, thanks to the support of the advanced Bluetooth codecs from Sony LDAC, Qualcomm aptX, and AAC. The Q1 can also connect with smartphones, laptops, and tablets to function as a bluetooth receiver. In this setting, you can play your favorite tracks or videos from your computer, and use the Q1’s high power amp to provide the best sound possible to your headphone or earphones. The Q1 also features a USB DAC mode for wired connections with your smartphone or laptop. You can use the full power of the ESS ES9218P DAC/AMP chipset to get the highest resolution audio from your computer or smartphone device
Made for the Modern Audiophile
The audiophile-grade ESS ES9218P DAC/AMP chipset allows all audio formats and supports high-resolution audio up to 32bit / 384kHz PCM and up to DSD128. With expandable memory to 2TB, you will never have to worry about running out of storage space for all of your music. Just fill up your microSD card, and you’re always good to go!
Tiny Footprint, Huge Power
What good is a portable music player if it can’t fit in your pocket? The Q1 is designed so you can take it anywhere and everywhere! It can fit in any pocket, and you won’t ever have to think twice about its size. It’s so compact, it’s smaller then a deck of cards! And with a 2.7-inch touch screen, it is one of the easiest portable music players to use. The Q1 was also built for rugged use, with a unibody construction from zinc alloy and 7H tempered glass. And for a little extra durability, every Q1 comes with a protective silicone case of matching color.
WHAT'S IN THE BOX
This is a very good value little dap. Very quiet in regards to background noise, good power output and very easy to use. The side buttons for play, ff and rw are a little bit sensitive but not overly so. Nice that it comes with a formed silicone case and it feels really well made. Battery life is great too. It has a slightly warm tilt to it, which in my case has made some of my warmer sounding iems a little too warm sounding, but otherwise great sound quality.
If the firmware updates keep coming the product will keep getting better. The player having the ability to jump to the next folder without input is a huge plus.
The buttons on the side are a little too easy to press though.
Our Shipping Process
If everything goes right our system will automatically generate your order and send you a confirmation email. If you don't receive the confirmation email please double-check that it wasn't automatically stored in your spam or promotions folder.
ORDER PROCESSING3 Working Days*
Most of the items you see are in stock and ready to be shipped after 3 working days. If you plan to order a custom (Design or Fit) product, a pre-order, or a made to order item processing times may change on item to item basis.
Standard Shipping15 to 30 Days.
Standard shipping is offered free worldwide for orders under $269 USD (with some exceptions), but please consider that delivery times may vary considerably depending on your country, up to 90 Days.
Express Shipping3-6 Working Days.
Most items over $270 include free express shipping (DHL or similar). If your order total is under $270 you can manually add Express Shipping at the checkout page for $15.00 - $35.00USD
Which countries do you ship to?
We are generally able to ship to most countries via Express Shipping, and many countries via Standard Shipping. You may clarify this with our team to check whether Standard Shipping is available to your country.
We cannot ship to addresses that are "PO boxes or APO/FPO".
*Note: Generally, we can only do Selected Shipping to India and Russia. We can only do Express Shipping to Africa, Argentina, Hawaii, Kuwait, Mauritius, Montenegro and Sri Lanka, to name a few.
This may be subjected to changes due to unpredictable issues such as Covid, war, and etc.
How much does shipping cost?
We have two shipping methods - Standard Shipping and Express Shipping.
Standard Shipping is free for most countries, while Express Shipping is 15-35USD depending on your country. If your order is over 270USD, Express Shipping is free*.
*This applies for most countries. However, large items such as headphones and desktop DAC/AMPs (e.g. HarmonicDyne G200, MUSICIAN MDP-2, and etc.) are excluded.
Shipping fees exclude import taxes or processing fees that may be applicable for your country. Linsoul is not responsible for such fees. Should you refuse to pay the tax/customs fees, shipping fees will still be deducted from the amount paid for the two-way freight charges. The cost of the freight charges may be more than the amount reflected on your order due to tax and other miscellaneous fees.
Some parcels claimed to be “returned to the seller” may be destroyed by the post office or customs officers when buyers refuse to accept their parcels or fail to pay for their taxes. No refund will be processed for such cases.
Standard Shipping via YunExpress is a tax-inclusive option for some countries. However, Linsoul will not be responsible for additional administrative or handling fees charged by your local courier company or customs. Please kindly check this with your local customs.
For certain remote areas, there may be additional charges via Express Shipping. We will contact you if there is a need to make additional payments.
Please contact us before placing an order, should you have any queries regarding shipping.
How long does it take to receive the order after it is placed?
For in-stock products, your order will be shipped within 3 working days. You may check with our staff regarding the in-stock status of any products.
Customized items will take a longer time. Please contact our staff for more information.
On normal non-sale days, once your parcel has been shipped out:
- For Standard Shipping, it takes about 2-4 weeks for items to be delivered after shipping out. For some countries, it might take up to 2-3 months, depending on your country, its customs and other factors.* The duration for transit is something beyond our control. Linsoul will not be making refunds for such cases. Please consider an upgrade to Express Shipping or keep the waiting time in mind.
- For Express Shipping, it takes about 3-7 days for items to be delivered after shipping out.
*Note: Timings might be affected due to festive seasons or other unforeseen circumstances
What happens if the parcel has been shipped but not delivered?
- First, kindly contact your local courier using the local tracking number.
If your parcel were to be in transit for at least 3 months, it may have been lost in transit.
For orders below $50USD, you may either opt for a one-time reshipment of parcel OR a full refund of the amount paid in cash via PayPal/Credit/Debit card.
For orders above $50USD, we will only process a 50% refund of your order paid in cash via PayPal/Credit/Debit card. Should there be any concern about Standard Shipping, you are encouraged to opt for DHL Express Shipping instead.
- Customers are to bear the consequences and fees incurred, if the parcel was undelivered due to any of the following situation:
- Wrong address or phone number provided by recipient
- Recipient was uncontactable when courier company contacted
- Refusal to sign for the package by recipient
- Lost or damaged parcel because recipient opted for “no-signature delivery”
- Refusal to pay for the local tax/processing fee by recipient
- Refusal to provide supporting documents for custom clearance by recipient
Who will pay for the import tax/custom fees
Customers have to bear any form of custom/import/processing fees that are applicable for your parcel.
Should you be unwilling to pay for the fees and reject the delivery of the parcel, you will still have to pay for the shipping cost. Linsoul will only refund the amount of your order after deducting the two-way shipping fees incurred.
How do I get help for my order?
Cancellation or/and modification of orders can only be done manually via our staff, provided that our Warehouse Team has not processed your order.
As our Support Team might not be available during non-working days and weekends, please place your order wisely.
Should you really need to cancel or/and modify your order after purchase, please contact us via our support email (Support@Linsoul.com) or website chat. We will help you with the changes if that could be done.
In general, upon receiving your parcel, please confirm the contents of the package and ensure that the package is in good condition before signing for it. All customers are strongly advised to take an unboxing video of their parcel and packaging when opening their parcels and products.
For faulty/missing items, please send an email to support@Linsoul.com for after-sale services. The following details are required.
1) Send an email to support@Linsoul.com with an appropriate Subject Title
2) Provide your order number and state the issue clearly
3) Attach photos and videos to show that your product is faulty/missing. Shipping details on the parcel packaging have to be clearly visible.
If the photos/videos provided are insufficient to prove the stated issue, we will enquire more. Once the issue has been confirmed, we will arrange for a replacement, partial refund or a full refund (where applicable). For incorrect products, Linsoul reserves all rights in deciding whether you need to return the incorrect item or not. Please kindly contact us via email first. Our team aims to review your email within 3 working days.
For other queries, the fastest way to contact us is via our website or Discord
Linsoul Audio will not be responsible for parcels that have been damaged during the transit process.
Do I get tracking details for my order?
After placing an order, you will receive the order confirmation email. After your order has been shipped out, you will also receive a tracking email. You can track your order via the tracking number online. Should you not have received the emails or face any difficulties tracking your order, please kindly contact us for support.
For more than 1 orders placed under the same account and shipping address, Linsoul will automatically combine the orders and ship them out via one tracking number. Should you have special requests to have the orders shipped separately, please kindly contact us via Discord or our website's chat. We will do our best to help.
What shipping companies do you use?
We collaborate with these courier companies:
Standard Shipping: 4PX, UBI, NinjaVan, and Yun Express
Express Shipping: DHL Express, FedEx and SF Express
Last updated: 1 November 2022