14.8mm Planar Magnetic Driver
Shuoer has developed a custom 14.8mm large planar magnetic driver for the latest S12 in-ear monitors. It enables the pair to produce exceptional sound performance with powerful lower end, crisp midrange, and detailed treble frequencies. Perfect sound for electronics pops and other genres.It’s a showstopper for your music life.
Minimalist Industrial Design
Shuoer S12 ear cavities are crafted using a high-precision CNC machining process. They are made up of high-quality aluminum alloy material polished in a smooth and elegant matte finish.
High-Purity Silver-Plated Cable
Shuoer S12 comes packed with a high-purity silver-plated monocrystalline copper cable. The sound signal faces low internal resistance from the cable, ensuring crisp sound with lower distortion. This cable has 2-pin 0.78mm connectors.
Designed based on large data of human ear canals, Shuoer S12 is born to be a comfortable in ear monitors even for longtime wearing. Secure fit and exquisite faceplate complements each other. Simply bring this product and enjoy your HiFi world on the go.
Multiple options to meet your needs
The pair is available in two color options, Frosted Silver and Nebula Grey. You can also choose its choice of termination between 3.5mm single-ended and 4.4mm balanced.
Had a problem with the delivery, the product was not delivered but after some exchange with the customer services my problem was solved and i got a reshipment, all good now. So now that i finally recevied my product i can say that the s12 is a really good iem, the build quality is very good, got many ear tips, the stock cable is great so you don't need a replacement cable plus the iem is shipped with a really good case that feel great and sturdy.
The sound signature took some getting used to and initially, the s12 hurt my ears after around 10 minutes. Something softer than the stock tips but with a bore size under 4.5mm might do the trick if you're in the same position (keep in mind these have a smooth nozzle lip)
After about 5 months the left earphone opened. I glued it back together and it's been solid ever since. Apart from that they feel solid and the cable is actually great.
The set is a powerful, fun v-shape. At times the bass was too much for me. I dialed it down with autoEQ (takes it like a champ). After a while the stock tuning actually became less offensive so you can probably get used it too.
It serves your music with some special bass sauce that excels on electronic tracks but it handles genres like acoustic jazz well, too. The bass is fast, nicely textured and punchy (and doesn't lose these qualities after eqing). The timbre is really pleasant to me. I can't hear any of the treble spiciness many have talked about. It does very well in terms of resolving ability, the detail is a half step above DDs in its price range. Mids are recessed, though if you're listening to a bass-light track, it still will sound more than forward and hi-res enough for complete enjoyment. Imaging is ok, you can tell individual instruments apart but the stage is not as wide as on something like olina se. It's a preference thing really.
This set is special in this price category and I recommend it especially if you enjoy your pops and edms but it handles well anything I've thrown at it really. Takes EQ well so you can always tune it to your preference. Probably the most wow factor you can get for the money. Despite some minor gripes it deserves 5 stars.
Great value for money and good technicalities. Small Form factor helps comfort.
Tuning at 8khz can be a bit fatiguing. Bass lacks punch/texture somewhat compared to high end dynamic drivers.
If you are hesitating about buying a pair of these IEM's don't.
Great clarity, smooth mids and deep defined bass.
I have them paired with the ifi go blu, running Tidal from my phone; what a revelationin in sound quality!
Being somewhat new to IEMs and not having so much in my collection, also coming from mainstream products. The S12 provides a very familiar kind of V-shaped tuning while not being too aggressive(although can be shouty on some songs) which is my kind of taste, while also having amazing technical performance for the price.
If you're coming from mainstream sound and have the budget I say just jump for the S12 and skip anything below, this could very well be endgame for a minority of people.
These are great iems, very good sound, good quality cable, excellent for the money..
I brought these based on their great reviews! Now I choose them mostly over my other earphones.
Large size planar magnetic driver, good cable. Very open and detail revealing for less than $150. A bargain.
(not as good as many high end IEMs but a real value)
Great cable, amazing build quality, exceptional bass control and overall separation - you can throw ANYTHING at them and it won't sound congested or incoherent, incredible detail for the price
However... Bass aren't any physical, can't stand them at high volumes thanks to increased treble
Overall i rec them to anyone who likes bright and fun tuning or is tired of loose and cumbersome sounding dynamic driver IEMs.
Which countries do you ship to?
We are generally able to ship to most countries via Express Shipping, and many countries via Standard Shipping. You may clarify this with our team to check whether Standard Shipping is available to your country.
We cannot ship to addresses that are "PO boxes or APO/FPO".
*Note: Generally, we can only do Selected Shipping to India and Russia. We can only do Express Shipping to Africa, Argentina, Hawaii, Kuwait, Mauritius, Montenegro and Sri Lanka, to name a few.
This may be subjected to changes due to unpredictable issues such as Covid, war, and etc.
How much does shipping cost?
We have two shipping methods - Standard Shipping and Express Shipping.
Standard Shipping is free for most countries, while Express Shipping is 15-35USD depending on your country. If your order is over 270USD, Express Shipping is free*.
*This applies for most countries. However, large items such as headphones and desktop DAC/AMPs (e.g. HarmonicDyne G200, MUSICIAN MDP-2, and etc.) are excluded.
Shipping fees exclude import taxes or processing fees that may be applicable for your country. Linsoul is not responsible for such fees. Should you refuse to pay the tax/customs fees, shipping fees will still be deducted from the amount paid for thetwo-way freightcharges. The cost of the freight charges may be more than the amount reflected on your order due to tax and other miscellaneous fees.
Some parcels claimed to be “returned to the seller” may be destroyed by the post office or customs officers when buyers refuse to accept their parcels or fail to pay for their taxes.No refundwill be processed for such cases.Standard Shipping via YunExpress is a tax-inclusive option for some countries. However, Linsoul will not be responsible for additional administrative or handling fees charged by your local courier company or customs. Please kindly check this with your local customs.For certain remote areas, there may be additional charges via Express Shipping. We will contact you if there is a need to make additional payments. Please contact us before placing an order, should you have any queries regarding shipping.
How long does it take to receive the order after it is placed?
For in-stock products, your order will be shipped within 3 working days. You may check with our staff regarding the in-stock status of any products.
Customized items will take a longer time. Please contact our staff for more information.
On normal non-sale days, once your parcel has been shipped out:
- For Standard Shipping, it takes about 2-4 weeks for items to be delivered after shipping out. For some countries, it might take up to 2-3 months, depending on your country, its customs and other factors.* The duration for transit is something beyond our control. Linsoul will not be making refunds for such cases. Please consider an upgrade to Express Shipping or keep the waiting time in mind.
- For Express Shipping, it takes about 3-7 days for items to be delivered after shipping out.
*Note: Timings might be affected due to festive seasons or other unforeseen circumstances
What happens if the parcel has been shipped but not delivered?
First, kindly contact your local courier using the local tracking number.
If your parcel were to be in transit for at least 3 months, it may have been lost in transit.
For orders below $50USD, you may either opt for a one-time reshipment of parcel OR a full refund of the amount paid in cash via PayPal/Credit/Debit card.
For orders above $50USD, we will only process a 50% refund of your order paid in cash via PayPal/Credit/Debit card. Should there be any concern about Standard Shipping, you are encouraged to opt for DHL Express Shipping instead.
Customers are to bear the consequences and fees incurred, if the parcel was undelivered due to any of the following situation:
- Wrong address or phone number provided by recipient
- Recipient was uncontactable when courier company contacted
- Refusal to sign for the package by recipient
- Lost or damaged parcel because recipient opted for “no-signature delivery”
- Refusal to pay for the local tax/processing fee by recipient
- Refusal to provide supporting documents for custom clearance by recipient
Who will pay for the import tax/custom fees
Customers have to bear any form of custom/import/processing fees that are applicable for your parcel.
Should you be unwilling to pay for the fees and reject the delivery of the parcel, you will still have to pay for the shipping cost. Linsoul will only refund the amount of your order after deducting the two-way shipping fees incurred.
What shipping companies do you use?
We collaborate with these courier companies:
- Standard Shipping: 4PX, UBI, NinjaVan, and Yun Express
- Express Shipping: DHL Express, FedEx and SF Express
How do I get help for my order?
Cancellation or/and modification of orders can only be done manually via our staff, provided that our Warehouse Team has not processed your order.
As our Support Team might not be available during non-working days and weekends, please place your order wisely.
Should you really need to cancel or/and modify your order after purchase, please contact us via our support email (Support@Linsoul.com) or website chat. We will help you with the changes if that could be done.
In general, upon receiving your parcel, please confirm the contents of the package and ensure that the package is in good condition before signing for it. All customers are strongly advised to take an unboxing video of their parcel and packaging when opening their parcels and products.
For faulty/missing items, please send an email to support@Linsoul.com for after-sale services. The following details are required.
- Send an email to support@Linsoul.com with an appropriate Subject Title
- Provide your order number and state the issue clearly
- Attach photos and videos to show that your product is faulty/missing. Shipping details on the parcel packaging have to be clearly visible.
If the photos/videos provided are insufficient to prove the stated issue, we will enquire more. Once the issue has been confirmed, we will arrange for a replacement, partial refund or a full refund (where applicable). For incorrect products, Linsoul reserves all rights in deciding whether you need to return the incorrect item or not. Please kindly contact us via email first. Our team aims to review your email within 3 working days.
For other queries, the fastest way to contact us is via our website or Discord
Linsoul Audio will not be responsible for parcels that have been damaged during the transit process.
Do I get tracking details for my order?
After placing an order, you will receive the order confirmation email. After your order has been shipped out, you will also receive a tracking email. You can track your order via the tracking number online. Should you not have received the emails or face any difficulties tracking your order, please kindly contact us for support.
For more than 1 orders placed under the same account and shipping address, Linsoul will automatically combine the orders and ship them out via one tracking number. Should you have special requests to have the orders shipped separately, please kindly contact us via Discord or our website's chat. We will do our best to help.
How do I cancel my order?
Cancellation or/and modification of orders can only be done manually via our staff, provided that our Warehouse Team has not processed your order. Orders that have been shipped cannot be cancelled and modified.
As our Support Team may not be available during non-working days and weekends, please place your order wisely as support cannot be guaranteed for such requests.
Should you really need to cancel or/and modify your order after purchase, please contact us via our support email (support@Linsoul.com) or website chat. We will help you with the changes if that could be done.
30-Day Return Policy
Where should I send the product for the return process?
To initiate the return shipment, kindly send an email to support@Linsoul.com within 30 days upon receiving the sealed product(s). The RMA form and details will be provided to you via email.
When must the product be returned after receiving the RMA form and details?
After receiving the return instructions from us via email, kindly arrange the return shipment of the parcel within 5 working days, and update us with the tracking link via email again. Failure to do so will result in a cancellation of the return process.
When will I receive my refund after returning the product?
In most cases, after receiving and inspecting the returned product, your refund will be processed within 5 business days. Refunds may incur a currency exchange loss or transaction fee, depending on your source of payment (e.g. Bank or PayPal). Linsoul will not be responsible for such fees.