Shuoer Singer-Redefine the Music.
Singer is outstanding as it truly lives to its name by restoring the auditorium resonating with the singer’s voice. The lyrics are dissolved into the depth of euphoria, the melody expands and envelops your senses, leaving your surrounded by the stage of music
Electrostatic Driver&8mm Dynamic Driver.
Shuoer Singer adopts electrostatic driver to achieve a lower distortion rate, quicker frequency respond and smoothly excellent separation . It’s full of details and unique instrument performance. Singer is designed to offer the on the spot listening experience. The highs are transparent and clear, the mids vocal are adequate and plum, the lows are compact and powerful.
Detachable 2 Pin OCC Cable.
Sporting the all-reliable 2 pin connectors and reinforced, the Shuoer Singer gives the users the freedom to explore and discover much more adept sound signature by combining different cable options to ensure synergy with your audiophile equipment is uncompromised. With the peace of mind that the 2 pin connectors are durable and steady even after thousand times plug and pull
Retro Compact Neat Look.
The Singer is inspired by the modern industrial design and decoration art, it mixed the basic elements of earphones with hypernormal fashion art. Engraved the lyrics into the cavity is the unique style only here. Based on the modern style of the last centuries, this model combines old-fashioned elegance with the modern art to create an unparalleled and irreproducible aesthetics
Ergonomic Lightweight Design.
Singer is designed with a simple neat shape to reach a better seal in your ear. It offers comfortable wearing experience. Along with various choices of foam eartips, silicone eartips and other accessories, it will meet your needs
Have had these for over 2 years now, with many hours of use. Like others have said, after some time the sound changes with these. The detailed treble, quick punchy bass (some of the best bass under $150), and smooth mids come out. These are easily one of the best deals under $80US in this hobby. I have heard many of the sub $100 iems and these are still very highly ranked on my list 2 years in. Like any option in this hobby, everything is subjective of course. But these will stay in my rotation for many years. Build quality is great, and the accessories and case add even more amazing value. Having these come with a 2.5mm balanced cable and the 2.5-3.5 adapter is a crazy good deal for any iem under $150. Consider an adaptor of this quality usually sells for $20-25 on it's own, and a 2.5mm cable this nice over $20 as well. The only complaint with the cable I got at least was the lack of a indicator for polarity, but that is easy enough to figure out and adjust. As you can tell by my referencing values, I am a value chaser as much as a performance chaser. These thankfully offer both. Keep up the great work Shuoer!
First impression out of the box wasn't good, low was muddy, high is really bright. After continuous burn-in ~100 hours in a little higher than normal listen volume, the low opened up good impact and rumble, the high settled down, not bright, nice detail, good sound stage and airy. For its price, It sounded really good better than IEM cost 2-3 times more.
These IEMs have one serious but easily fixed flaw that would have otherwise ruined them.
They have a large port just in front of the cable connectors that MUST be covered (I used a plastic sticker used to seal baby wipes, it makes an easy to remove sticker when cut to fit over each IEMs ports). This will fix the extreme levels of treble and bring the boomy bass into control.
Shuoer should remove or reduce this port or else supply a set of stickers to all new owners to cover them.
With these ports open they make these otherwise fantastic IEMs impossible to listen to because they just shout at the top of their virtual lungs. Seriously painful!
Everything else is top quality from the cable, case, tips and little 2.5mm to 3.5mm adapter allowing the balanced cable to be used with unbalanced 3.5mm players.
I’ve settled on the optional low frequency filters (blue threads) and the stiffer ear tips (black centres).
With the above ear tips sound isolation is excellent to the point that I must remove them to hear what other people are saying.
They are so small and light (I’ve been using them over ear) and along with the thin cable, they make excellent IEMs to sleep with (the isolation is a bonus here toI because they also make top notch earplugs).
Only downside is pointless and silly Chinglish written on the outside of the shells. I really have no idea what Shuoer was thinking here and this text should have been omitted but as it’s so small I can’t read it anyway.
Deep hitting full bass. Tight, clean, and speedy bass.
The treble extension is really good with the "neutral" filters, so there's good air, and of course micro details.
Fit is really great and the isolation from the seal is top notch.
The tuning style is more towards neutral, so this would be great for monitoring purposes.
For stage performance, this is the set I would pick.
It's a little on the style of ER4XR or the SE535ltd, but is better than both by far. Sounds a lot fuller, much more bass, and less treble-y and harsh than the ER4XR. Singer again has much more bass than se535LTD and better treble extension/details.
Only downfall is that the soundstage is not the widest, and the overall tonality is on the leaner side...but this could be a good thing for those who enjoy flat tuning.
Which countries do you ship to?
We are generally able to ship to most countries via Express Shipping, and many countries via Standard Shipping. You may clarify this with our team to check whether Standard Shipping is available to your country.
We cannot ship to addresses that are "PO boxes or APO/FPO".
*Note: Generally, we can only do Selected Shipping to India and Russia. We can only do Express Shipping to Africa, Argentina, Hawaii, Kuwait, Mauritius, Montenegro and Sri Lanka, to name a few.
This may be subjected to changes due to unpredictable issues such as Covid, war, and etc.
How much does shipping cost?
We have two shipping methods - Standard Shipping and Express Shipping.
Standard Shipping is free for most countries, while Express Shipping is 15-35USD depending on your country. If your order is over 270USD, Express Shipping is free*.
*This applies for most countries. However, large items such as headphones and desktop DAC/AMPs (e.g. HarmonicDyne G200, MUSICIAN MDP-2, and etc.) are excluded.
Shipping fees exclude import taxes or processing fees that may be applicable for your country. Linsoul is not responsible for such fees. Should you refuse to pay the tax/customs fees, shipping fees will still be deducted from the amount paid for thetwo-way freightcharges. The cost of the freight charges may be more than the amount reflected on your order due to tax and other miscellaneous fees.
Some parcels claimed to be “returned to the seller” may be destroyed by the post office or customs officers when buyers refuse to accept their parcels or fail to pay for their taxes.No refundwill be processed for such cases.Standard Shipping via YunExpress is a tax-inclusive option for some countries. However, Linsoul will not be responsible for additional administrative or handling fees charged by your local courier company or customs. Please kindly check this with your local customs.For certain remote areas, there may be additional charges via Express Shipping. We will contact you if there is a need to make additional payments. Please contact us before placing an order, should you have any queries regarding shipping.
How long does it take to receive the order after it is placed?
For in-stock products, your order will be shipped within 3 working days. You may check with our staff regarding the in-stock status of any products.
Customized items will take a longer time. Please contact our staff for more information.
On normal non-sale days, once your parcel has been shipped out:
- For Standard Shipping, it takes about 2-4 weeks for items to be delivered after shipping out. For some countries, it might take up to 2-3 months, depending on your country, its customs and other factors.* The duration for transit is something beyond our control. Linsoul will not be making refunds for such cases. Please consider an upgrade to Express Shipping or keep the waiting time in mind.
- For Express Shipping, it takes about 3-7 days for items to be delivered after shipping out.
*Note: Timings might be affected due to festive seasons or other unforeseen circumstances
What happens if the parcel has been shipped but not delivered?
First, kindly contact your local courier using the local tracking number.
If your parcel were to be in transit for at least 3 months, it may have been lost in transit.
For orders below $50USD, you may either opt for a one-time reshipment of parcel OR a full refund of the amount paid in cash via PayPal/Credit/Debit card.
For orders above $50USD, we will only process a 50% refund of your order paid in cash via PayPal/Credit/Debit card. Should there be any concern about Standard Shipping, you are encouraged to opt for DHL Express Shipping instead.
Customers are to bear the consequences and fees incurred, if the parcel was undelivered due to any of the following situation:
- Wrong address or phone number provided by recipient
- Recipient was uncontactable when courier company contacted
- Refusal to sign for the package by recipient
- Lost or damaged parcel because recipient opted for “no-signature delivery”
- Refusal to pay for the local tax/processing fee by recipient
- Refusal to provide supporting documents for custom clearance by recipient
Who will pay for the import tax/custom fees
Customers have to bear any form of custom/import/processing fees that are applicable for your parcel.
Should you be unwilling to pay for the fees and reject the delivery of the parcel, you will still have to pay for the shipping cost. Linsoul will only refund the amount of your order after deducting the two-way shipping fees incurred.
What shipping companies do you use?
We collaborate with these courier companies:
- Standard Shipping: 4PX, UBI, NinjaVan, and Yun Express
- Express Shipping: DHL Express, FedEx and SF Express
How do I get help for my order?
Cancellation or/and modification of orders can only be done manually via our staff, provided that our Warehouse Team has not processed your order.
As our Support Team might not be available during non-working days and weekends, please place your order wisely.
Should you really need to cancel or/and modify your order after purchase, please contact us via our support email (Support@Linsoul.com) or website chat. We will help you with the changes if that could be done.
In general, upon receiving your parcel, please confirm the contents of the package and ensure that the package is in good condition before signing for it. All customers are strongly advised to take an unboxing video of their parcel and packaging when opening their parcels and products.
For faulty/missing items, please send an email to support@Linsoul.com for after-sale services. The following details are required.
- Send an email to support@Linsoul.com with an appropriate Subject Title
- Provide your order number and state the issue clearly
- Attach photos and videos to show that your product is faulty/missing. Shipping details on the parcel packaging have to be clearly visible.
If the photos/videos provided are insufficient to prove the stated issue, we will enquire more. Once the issue has been confirmed, we will arrange for a replacement, partial refund or a full refund (where applicable). For incorrect products, Linsoul reserves all rights in deciding whether you need to return the incorrect item or not. Please kindly contact us via email first. Our team aims to review your email within 3 working days.
For other queries, the fastest way to contact us is via our website or Discord
Linsoul Audio will not be responsible for parcels that have been damaged during the transit process.
Do I get tracking details for my order?
After placing an order, you will receive the order confirmation email. After your order has been shipped out, you will also receive a tracking email. You can track your order via the tracking number online. Should you not have received the emails or face any difficulties tracking your order, please kindly contact us for support.
For more than 1 orders placed under the same account and shipping address, Linsoul will automatically combine the orders and ship them out via one tracking number. Should you have special requests to have the orders shipped separately, please kindly contact us via Discord or our website's chat. We will do our best to help.
How do I cancel my order?
Cancellation or/and modification of orders can only be done manually via our staff, provided that our Warehouse Team has not processed your order. Orders that have been shipped cannot be cancelled and modified.
As our Support Team may not be available during non-working days and weekends, please place your order wisely as support cannot be guaranteed for such requests.
Should you really need to cancel or/and modify your order after purchase, please contact us via our support email (support@Linsoul.com) or website chat. We will help you with the changes if that could be done.
30-Day Return Policy
Where should I send the product for the return process?
To initiate the return shipment, kindly send an email to support@Linsoul.com within 30 days upon receiving the sealed product(s). The RMA form and details will be provided to you via email.
When must the product be returned after receiving the RMA form and details?
After receiving the return instructions from us via email, kindly arrange the return shipment of the parcel within 5 working days, and update us with the tracking link via email again. Failure to do so will result in a cancellation of the return process.
When will I receive my refund after returning the product?
In most cases, after receiving and inspecting the returned product, your refund will be processed within 5 business days. Refunds may incur a currency exchange loss or transaction fee, depending on your source of payment (e.g. Bank or PayPal). Linsoul will not be responsible for such fees.