The team behind Timsok has been manufacturing some of the world’s most recognizable brands in professional audio engineering for over a decade. European and American audio brands have consistently relied on the team’s precision and dedication to a zero-tolerance in regards to quality control. Headed by a former space satellite engineer and an acoustic engineer behind the tunings of some of the world’s best beloved in-ear monitors and headphones, Timsok aims to establish a firm foothold in the global professional audio market by combining their years of engineering and manufacturing experience.
The Next Generation Planar Magnetic Headphone
The TS-1024 features full-sized 103mm custom transducers balanced within Timsok’s proprietary chambered magnetic array. The array was calculated and designed to maximize the surface distribution of the powerful N42 neodymium magnets across the transducer, resulting in an incredible magnetic flux that is unparalleled in the current planar magnetic headphone market. The resulting responsiveness of this transducer system culminates into unrivaled clarity and resolution from the depths of the subbass all the way to the crisp high’s of the treble. The R&D accomplishment of the driver design was carefully matched with a precise tuning to achieve both a tonal and technical prowess worthy of the most discerning listener. The TS-1024 follows the classic studio-neutral planar magnetic headphone tuning style, but was adjusted to emphasize a more natural transition between the mids and treble region, as well as enhancements in the upper harmonic range. A solid, yet neutral, bass presence, characteristic of planar magnetic headphones, gives rise to an impeccable articulation in each instrument voicing in the mids. The treble was tuned meticulously to provide clarity, while removing any harsh sibilance and unnatural harmonic overtones. As one of the finest tuned planar magnetic headphones in the market today, the TS-1024 is complete with an incredibly spacious soundstage and pinpoint accurate imaging capabilities.
Gracious Sound Meets Beautiful Looks
The design of the TS-1024 was an entire separate chapter following its tuning. The headphones had to be of the highest construction, light, comfortable, and look beautiful on the wearer’s head. Aircraft-grade aluminum and stainless steel were selected as the principle materials to provide strength and durability, while maintaining a featherweight load. The surface of the headphones was powder coated to provide a safe and durable splash of luxury that would last the lifetime of the headphones. A double-banded design featuring fine leather appointments provides the final touch of boutique comfort that will keep your head comfortable while turning those of onlookers.
Luxurious Storage Case
To round out the entire presentation, Timsok is proud to showcase the TS-1024 in an elegant, handcrafted leather storage case. Constructed from solid wood and hand stitched fine-grade leather, the bespoke case is designed to keep your headphone safe and looking gorgeous.
Custom OCC Copper Cable
The TS-1024 is paired with a custom 8-core 7N OCC copper cable terminated in 4.4mm connection. To provide an untainted listening experience, we chose the highest grade of pure copper for our cable in order to achieve crystal clear signal transduction. You will enjoy the soft and light texture of this beautiful cable, all while benefiting from the noise-free conductivity..
This product is in Pre-order period. Pre-orders are provided for items that have not reached us and will take some time to be shipped out.
Pre-order Period: 5-7 working days. No cancellation of orders once ordered.
- No cancellation of orders once ordered.
- All orders to be shipped out sequentially.
In the in the world of expensive planar headphones I think this one should stand out more than it does. Competing with the likes of Abyss Diana for neutrality and detail retrieval it also sports one of the better builds I've come across in a headphone. Quite hard to drive which is actually a benefit if you're testing amplifier signatures and while the pads are acceptable I have since swapped a few out for comfort. It appears on my channel quite offten and it is Highly Recommend.
Which countries do you ship to?
We are generally able to ship to most countries via Express Shipping, and many countries via Standard Shipping. You may clarify this with our team to check whether Standard Shipping is available to your country.
We cannot ship to addresses that are "PO boxes or APO/FPO".
*Note: Generally, we can only do Selected Shipping to India and Russia. We can only do Express Shipping to Africa, Argentina, Hawaii, Kuwait, Mauritius, Montenegro and Sri Lanka, to name a few.
This may be subjected to changes due to unpredictable issues such as Covid, war, and etc.
How much does shipping cost?
We have two shipping methods - Standard Shipping and Express Shipping.
Standard Shipping is free for most countries, while Express Shipping is 15-35USD depending on your country. If your order is over 270USD, Express Shipping is free*.
*This applies for most countries. However, large items such as headphones and desktop DAC/AMPs (e.g. HarmonicDyne G200, MUSICIAN MDP-2, and etc.) are excluded.
Shipping fees exclude import taxes or processing fees that may be applicable for your country. Linsoul is not responsible for such fees. Should you refuse to pay the tax/customs fees, shipping fees will still be deducted from the amount paid for thetwo-way freightcharges. The cost of the freight charges may be more than the amount reflected on your order due to tax and other miscellaneous fees.
Some parcels claimed to be “returned to the seller” may be destroyed by the post office or customs officers when buyers refuse to accept their parcels or fail to pay for their taxes.No refundwill be processed for such cases.Standard Shipping via YunExpress is a tax-inclusive option for some countries. However, Linsoul will not be responsible for additional administrative or handling fees charged by your local courier company or customs. Please kindly check this with your local customs.For certain remote areas, there may be additional charges via Express Shipping. We will contact you if there is a need to make additional payments. Please contact us before placing an order, should you have any queries regarding shipping.
How long does it take to receive the order after it is placed?
For in-stock products, your order will be shipped within 3 working days. You may check with our staff regarding the in-stock status of any products.
Customized items will take a longer time. Please contact our staff for more information.
On normal non-sale days, once your parcel has been shipped out:
- For Standard Shipping, it takes about 2-4 weeks for items to be delivered after shipping out. For some countries, it might take up to 2-3 months, depending on your country, its customs and other factors.* The duration for transit is something beyond our control. Linsoul will not be making refunds for such cases. Please consider an upgrade to Express Shipping or keep the waiting time in mind.
- For Express Shipping, it takes about 3-7 days for items to be delivered after shipping out.
*Note: Timings might be affected due to festive seasons or other unforeseen circumstances
What happens if the parcel has been shipped but not delivered?
First, kindly contact your local courier using the local tracking number.
If your parcel were to be in transit for at least 3 months, it may have been lost in transit.
For orders below $50USD, you may either opt for a one-time reshipment of parcel OR a full refund of the amount paid in cash via PayPal/Credit/Debit card.
For orders above $50USD, we will only process a 50% refund of your order paid in cash via PayPal/Credit/Debit card. Should there be any concern about Standard Shipping, you are encouraged to opt for DHL Express Shipping instead.
Customers are to bear the consequences and fees incurred, if the parcel was undelivered due to any of the following situation:
- Wrong address or phone number provided by recipient
- Recipient was uncontactable when courier company contacted
- Refusal to sign for the package by recipient
- Lost or damaged parcel because recipient opted for “no-signature delivery”
- Refusal to pay for the local tax/processing fee by recipient
- Refusal to provide supporting documents for custom clearance by recipient
Who will pay for the import tax/custom fees
Customers have to bear any form of custom/import/processing fees that are applicable for your parcel.
Should you be unwilling to pay for the fees and reject the delivery of the parcel, you will still have to pay for the shipping cost. Linsoul will only refund the amount of your order after deducting the two-way shipping fees incurred.
What shipping companies do you use?
We collaborate with these courier companies:
- Standard Shipping: 4PX, UBI, NinjaVan, and Yun Express
- Express Shipping: DHL Express, FedEx and SF Express
How do I get help for my order?
Cancellation or/and modification of orders can only be done manually via our staff, provided that our Warehouse Team has not processed your order.
As our Support Team might not be available during non-working days and weekends, please place your order wisely.
Should you really need to cancel or/and modify your order after purchase, please contact us via our support email (Support@Linsoul.com) or website chat. We will help you with the changes if that could be done.
In general, upon receiving your parcel, please confirm the contents of the package and ensure that the package is in good condition before signing for it. All customers are strongly advised to take an unboxing video of their parcel and packaging when opening their parcels and products.
For faulty/missing items, please send an email to support@Linsoul.com for after-sale services. The following details are required.
- Send an email to support@Linsoul.com with an appropriate Subject Title
- Provide your order number and state the issue clearly
- Attach photos and videos to show that your product is faulty/missing. Shipping details on the parcel packaging have to be clearly visible.
If the photos/videos provided are insufficient to prove the stated issue, we will enquire more. Once the issue has been confirmed, we will arrange for a replacement, partial refund or a full refund (where applicable). For incorrect products, Linsoul reserves all rights in deciding whether you need to return the incorrect item or not. Please kindly contact us via email first. Our team aims to review your email within 3 working days.
For other queries, the fastest way to contact us is via our website or Discord
Linsoul Audio will not be responsible for parcels that have been damaged during the transit process.
Do I get tracking details for my order?
After placing an order, you will receive the order confirmation email. After your order has been shipped out, you will also receive a tracking email. You can track your order via the tracking number online. Should you not have received the emails or face any difficulties tracking your order, please kindly contact us for support.
For more than 1 orders placed under the same account and shipping address, Linsoul will automatically combine the orders and ship them out via one tracking number. Should you have special requests to have the orders shipped separately, please kindly contact us via Discord or our website's chat. We will do our best to help.
How do I cancel my order?
Cancellation or/and modification of orders can only be done manually via our staff, provided that our Warehouse Team has not processed your order. Orders that have been shipped cannot be cancelled and modified.
As our Support Team may not be available during non-working days and weekends, please place your order wisely as support cannot be guaranteed for such requests.
Should you really need to cancel or/and modify your order after purchase, please contact us via our support email (support@Linsoul.com) or website chat. We will help you with the changes if that could be done.
30-Day Return Policy
Where should I send the product for the return process?
To initiate the return shipment, kindly send an email to support@Linsoul.com within 30 days upon receiving the sealed product(s). The RMA form and details will be provided to you via email.
When must the product be returned after receiving the RMA form and details?
After receiving the return instructions from us via email, kindly arrange the return shipment of the parcel within 5 working days, and update us with the tracking link via email again. Failure to do so will result in a cancellation of the return process.
When will I receive my refund after returning the product?
In most cases, after receiving and inspecting the returned product, your refund will be processed within 5 business days. Refunds may incur a currency exchange loss or transaction fee, depending on your source of payment (e.g. Bank or PayPal). Linsoul will not be responsible for such fees.