KZ ZS10 PRO X
Upgraded KZ ZS10 PRO X
The upgraded KZ ZS10 PRO X earphone is one of a kind with years of careful research, development and improvement. The new headset features enhanced high-frequency performance and custom drivers, meaning a more sensitive transient response, with increased bass impact and better sound clarity. It’s also designed with premium material for comfort and the finest finish. If you are looking for a everyday earphone that delivers both clarity and power, this one will not let you down.
10mm Dynamic Driver+4 Custom Balanced Armatures
With the upgraded 10mm dynamic driver, the ZS10 PRO X increases sensitivity of 1KHz compared to the previous model. Four custom balanced armatures provides stunning high-performance with crystal clear highs, smooth mids, and powerful lows while improved hybrid technology ensures increased sensitivity and faster response in your music and voice calls.
Classic Alloy Faceplate+Resin Shell
Maintaining the classic look of KZ ZS10 PRO, the KZ ZS10 PRO X features an alloy faceplate, complemented with a resin cavity. Two different materials lead to an innovative collision of hard and soft. The alloy faceplate is resistant to everyday wear-and-tear to provide longer lifespan.
Enhanced Detachable 0.75mm 2Pin Connector
Improved recessed 0.75mm 2Pin connector will provide better durability and stability. Each wire is added with 500D nylon wire to prolong its lifespan and reduce the stethoscope effect. Detachable feature ensures more possibilities for those who love to change things up. Either you want to experience next level sound quality with your private cable or simply like to change it, the ZS10 PRO X provides convenience should your needs change later on.
Ergonomic Shape, Wide Compatibility
This cutting-edge in ear monitor from KZ features a unique blend of style and functionality, combining comfort with functionality and sonic accuracy. Ergonomic shape ensures lasting comfort throughout the day. No more fatigue after longtime use. For keen listeners, audiophiles, and gamers, the newly upgraded KZ ZS10 PRO X will deliver sheer enjoyment regardless of the genre or style.
2*30019s balanced armature driver
1*10mm dynamic driver
Cable length: about 120±5cm
Cable material: silver-plated cable
Connector: recessed 0.75mm 2pin
Long press: Decline a call
Press twice: Next song
Press 3 times: Last song
These are the only way I listen to music now. They are so good I tell everyone I know to get a pair!
primera vez que pruebo unos de este estilo y de esta marca. viniendo de audifonos comerciales de bluetooth al llegar con estos me sorprendieron mas de lo que esperaba.
Great sound quality for the buck.
Crackling sound on one of the earpieces after 1 month. Cable switched, no improvement. Quality not the best.
Thank you for your reaching out to us.
We apologize for the inconvenience you've encountered with your earphones. It's disheartening to hear about the crackling sound issue you experienced within just one month of use.
We're committed to ensuring that our customers have a positive experience with our products, and we want to assure you that your feedback has not gone unnoticed.
We have taken your concerns seriously and have already reached out to you via email to provide assistance in resolving this issue.
Our dedicated support team is working diligently to help troubleshoot the problem and find a suitable solution. We're here to ensure that your experience with our products meets your expectations and to address any quality concerns.
Thank you for bringing this matter to our attention, and we look forward to assisting you further.
At the same time, we also sincerely suggest that you contact us at any time by email support@Linsoul.com if you encounter any problems during use, and we will do our best to solve them for you.
Thank you for taking the time to share your thoughts with us.
Great iem for the price. Highly recommend
IEMs work and sound fine, but you do need foam tips to comfortably wear them for a long period.
KZ ZS10 PRO X
Great IEM regardless of the price. The sub $50 price tag is unfathomable. I have IEMs that are $200 that do not sound as well as these. Highly recommend.
But I didn't have too high expectations. Its predecessor was my entry and it served me very well. This updated iteration definitely has a better: look, eartips, therefore isolation( I work in a very loud environment), basic cable, bass and highs. But that -5 dB mid section was something a new buyer should prepaire for, and the highs can be peaky. But overall a solid beginner choice. Good surround sound too for gaming.
RUBBISH, I never received the order
We are sorry about your problem. Please feel assured that we will try our best to help you to fix the problem.
Our team sent you an email before, please kindly check it.
For any other questions, please feel free to let us know.
Hope you have a wonderful day!
Which countries do you ship to?
We are generally able to ship to most countries via Express Shipping, and many countries via Standard Shipping. You may clarify this with our team to check whether Standard Shipping is available to your country.
We cannot ship to addresses that are "PO boxes or APO/FPO".
*Note: Generally, we can only do Selected Shipping to India and Russia. We can only do Express Shipping to Africa, Argentina, Hawaii, Kuwait, Mauritius, Montenegro and Sri Lanka, to name a few.
This may be subjected to changes due to unpredictable issues such as Covid, war, and etc.
How much does shipping cost?
We have two shipping methods - Standard Shipping and Express Shipping.
Standard Shipping is free for most countries, while Express Shipping is 15-35USD depending on your country. If your order is over 270USD, Express Shipping is free*.
*This applies for most countries. However, large items such as headphones and desktop DAC/AMPs (e.g. HarmonicDyne G200, MUSICIAN MDP-2, and etc.) are excluded.
Shipping fees exclude import taxes or processing fees that may be applicable for your country. Linsoul is not responsible for such fees. Should you refuse to pay the tax/customs fees, shipping fees will still be deducted from the amount paid for thetwo-way freightcharges. The cost of the freight charges may be more than the amount reflected on your order due to tax and other miscellaneous fees.
Some parcels claimed to be “returned to the seller” may be destroyed by the post office or customs officers when buyers refuse to accept their parcels or fail to pay for their taxes.No refundwill be processed for such cases.Standard Shipping via YunExpress is a tax-inclusive option for some countries. However, Linsoul will not be responsible for additional administrative or handling fees charged by your local courier company or customs. Please kindly check this with your local customs.For certain remote areas, there may be additional charges via Express Shipping. We will contact you if there is a need to make additional payments. Please contact us before placing an order, should you have any queries regarding shipping.
How long does it take to receive the order after it is placed?
For in-stock products, your order will be shipped within 3 working days. You may check with our staff regarding the in-stock status of any products.
Customized items will take a longer time. Please contact our staff for more information.
On normal non-sale days, once your parcel has been shipped out:
- For Standard Shipping, it takes about 2-4 weeks for items to be delivered after shipping out. For some countries, it might take up to 2-3 months, depending on your country, its customs and other factors.* The duration for transit is something beyond our control. Linsoul will not be making refunds for such cases. Please consider an upgrade to Express Shipping or keep the waiting time in mind.
- For Express Shipping, it takes about 3-7 days for items to be delivered after shipping out.
*Note: Timings might be affected due to festive seasons or other unforeseen circumstances
What happens if the parcel has been shipped but not delivered?
First, kindly contact your local courier using the local tracking number.
If your parcel were to be in transit for at least 3 months, it may have been lost in transit.
For orders below $50USD, you may either opt for a one-time reshipment of parcel OR a full refund of the amount paid in cash via PayPal/Credit/Debit card.
For orders above $50USD, we will only process a 50% refund of your order paid in cash via PayPal/Credit/Debit card. Should there be any concern about Standard Shipping, you are encouraged to opt for DHL Express Shipping instead.
Customers are to bear the consequences and fees incurred, if the parcel was undelivered due to any of the following situation:
- Wrong address or phone number provided by recipient
- Recipient was uncontactable when courier company contacted
- Refusal to sign for the package by recipient
- Lost or damaged parcel because recipient opted for “no-signature delivery”
- Refusal to pay for the local tax/processing fee by recipient
- Refusal to provide supporting documents for custom clearance by recipient
Who will pay for the import tax/custom fees
Customers have to bear any form of custom/import/processing fees that are applicable for your parcel.
Should you be unwilling to pay for the fees and reject the delivery of the parcel, you will still have to pay for the shipping cost. Linsoul will only refund the amount of your order after deducting the two-way shipping fees incurred.
What shipping companies do you use?
We collaborate with these courier companies:
- Standard Shipping: 4PX, UBI, NinjaVan, and Yun Express
- Express Shipping: DHL Express, FedEx and SF Express
How do I get help for my order?
Cancellation or/and modification of orders can only be done manually via our staff, provided that our Warehouse Team has not processed your order.
As our Support Team might not be available during non-working days and weekends, please place your order wisely.
Should you really need to cancel or/and modify your order after purchase, please contact us via our support email (Support@Linsoul.com) or website chat. We will help you with the changes if that could be done.
In general, upon receiving your parcel, please confirm the contents of the package and ensure that the package is in good condition before signing for it. All customers are strongly advised to take an unboxing video of their parcel and packaging when opening their parcels and products.
For faulty/missing items, please send an email to support@Linsoul.com for after-sale services. The following details are required.
- Send an email to support@Linsoul.com with an appropriate Subject Title
- Provide your order number and state the issue clearly
- Attach photos and videos to show that your product is faulty/missing. Shipping details on the parcel packaging have to be clearly visible.
If the photos/videos provided are insufficient to prove the stated issue, we will enquire more. Once the issue has been confirmed, we will arrange for a replacement, partial refund or a full refund (where applicable). For incorrect products, Linsoul reserves all rights in deciding whether you need to return the incorrect item or not. Please kindly contact us via email first. Our team aims to review your email within 3 working days.
For other queries, the fastest way to contact us is via our website or Discord
Linsoul Audio will not be responsible for parcels that have been damaged during the transit process.
Do I get tracking details for my order?
After placing an order, you will receive the order confirmation email. After your order has been shipped out, you will also receive a tracking email. You can track your order via the tracking number online. Should you not have received the emails or face any difficulties tracking your order, please kindly contact us for support.
For more than 1 orders placed under the same account and shipping address, Linsoul will automatically combine the orders and ship them out via one tracking number. Should you have special requests to have the orders shipped separately, please kindly contact us via Discord or our website's chat. We will do our best to help.
How do I cancel my order?
Cancellation or/and modification of orders can only be done manually via our staff, provided that our Warehouse Team has not processed your order. Orders that have been shipped cannot be cancelled and modified.
As our Support Team may not be available during non-working days and weekends, please place your order wisely as support cannot be guaranteed for such requests.
Should you really need to cancel or/and modify your order after purchase, please contact us via our support email (support@Linsoul.com) or website chat. We will help you with the changes if that could be done.
30-Day Return Policy
Where should I send the product for the return process?
To initiate the return shipment, kindly send an email to support@Linsoul.com within 30 days upon receiving the sealed product(s). The RMA form and details will be provided to you via email.
When must the product be returned after receiving the RMA form and details?
After receiving the return instructions from us via email, kindly arrange the return shipment of the parcel within 5 working days, and update us with the tracking link via email again. Failure to do so will result in a cancellation of the return process.
When will I receive my refund after returning the product?
In most cases, after receiving and inspecting the returned product, your refund will be processed within 5 business days. Refunds may incur a currency exchange loss or transaction fee, depending on your source of payment (e.g. Bank or PayPal). Linsoul will not be responsible for such fees.