FAAEAL Hibiscus
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FAAEAL Hibiscus
10mm DLC Diaphragm
FAAEAL Hibiscus adopts a 10mm diamond like carbo diaphragm to show a more realistic and better sound . Ultra-high sensitivity and good transient response, it can show the sound itself very accurately. It’s clever, clean, natural, balanced and you can feel more details and be immersed in real sound world
Zinc Magnesium Alloy ABS Resin Shel
Hibiscus is made of two different material to present an exquisite polished surface. With die casting, CNC engraving, this model fully shows the fine hand sanding and electroplating oxidation technique
Ergonomic Design
The shell of this model is molded based on ergonomics. It designed based on the human ear data to give you a superior wearing experience. You won’t feel fired even after long time wearing
Detachable 2Pin 4 Core 5N LC-OFC Cable
Coming with a detachable cable, it ensures full upgradeability. You can easily replace a new cable by yourselves. The Litz high purity copper cable is handwoven, longlasting and tangle-free. It feels soft and high quality too Noise Reduction. Because of the special design and shape, this earphone can successfully reduce the nose about 20db. You can hear more details of music even in noisy environments
Technical Details
- 1 x FAAEAL Hibiscus
- User Manual
30-Day Return Policy
You may return any non-customized product that is still factory sealed, within 30 days upon receiving it. For items that are damaged, incorrect, or faulty upon delivery, Linsoul will assess the issue and provide a solution accordingly.
1 Year Warranty
The FAAEAL Hibiscus Comes with a 1 year warranty on the In-Ear Monitors and 3 month warranty on the cable.
Authentic Products
Linsoul Audio is the authorized distributor. All products are authentic and genuine.
Worldwide Free Shipping
We are located in China but send our products worldwide for free. T&Cs apply.
1 Year Warranty
We provide 1 year warranty for the all products except the cables and accessories*.
Online Support
Need help?, we are here to assist you Monday - Friday: 09:00 – 18:00 (UTC+8)
So color me more than pleasantly surprised! There were not a lot of reviews on the Faaeal Hibiscus and most of them pointed to a few minor flaws. There was also variation in the frequency response charts I could find. So I was a but hesitant to order them. But what I also found pointed to a relatively balanced signature with an above average sound stage. And that was intriguing. It also seemed to fit my preference for a reference type of signature with solid sub-bass, slightly forward mids, and detailed highs. So at a price under $50 I decided to take a chance and purchased them.
After 30+ hours of burn-in (which has helped bring out the bass some) I can tell that I am beyond delighted with the performance and excellent audio quality. With no EQ the signature does indeed sound very balanced to me. I have listened to these on a Schiit Magni/Modi stack, Fiio Q1 MK2, and Earstudio ES100 with similar stellar results. What truly surprised me was sense of feeling like I was present in the music. The combination of natural tonality, a high level of haptics with the sub-bass and bass (even at lower volumes), mids that are neither forward or recessed, surprisingly quick transients, and superb reverb/resonance feedback in the highs make these a wonderful listen for all types of music.
The bass is strong, fast, and maybe very slightly elevated with a good feeling of the pressure created (slam) even when the volume is not elevated. This is especially true of the sub-bass where the rumble may not be loud but can still be felt. The mids are accurate with very little discernable bleed. Instruments and voices sound more analog and warmer compared to several more expensive balanced armature IEMs that I have. The mids are placed perfectly in the overall mix with above average separation and detail. The highs are airy and detailed. Somewhat rolled off, never harsh, but supporting a very good level of detail retrieval.
I love, love, love that the sound stage. It seems above average to my ears. There is a very good sense of wideness and separation. Instrument position can easily identified left to right. I find that I am really enjoying listening to songs that mix the left and right channels aggressively. I can better hear and am more aware of the position of toms on drum rolls. Sound stage depth and height is good, but probably about average for this price range. In several A to B tests with other headphones I can clearly hear echoes and reverberations that give them a wonderful sense of spaciousness.
Build is simply outstanding. Metal shells feel heavy and substantial. And the cable is one of the best you will find on a sub $500 IEM. They are also super comfortable for long listening sessions and come with a modest number of silicone tips to fit most ears. No case is provided in the no-frills box, as the focus seems to be on the IEM not the accessories.
Overall, for a sub $100 earphone these are a ridiculous value. To me these compare well with the JVC+Drop HA FDX1 which as a very similar signature and natural tonality. They are also much better sounding earphone that the more expensive FIIO FD1 in terms of signature, tonality, and sound stage. If you are looking for a natural sounding IEM that feels immersive, I strongly recommend you give these a try. I have found them to be so much better than the few reviews available on line.
Shipping Policy
Which countries do you ship to?
We are generally able to ship to most countries via Express Shipping, and many countries via Standard Shipping. You may clarify this with our team to check whether Standard Shipping is available to your country.
We cannot ship to addresses that are "PO boxes or APO/FPO".
*Note: Generally, we can only do Selected Shipping to India and Russia. We can only do Express Shipping to Africa, Argentina, Hawaii, Kuwait, Mauritius, Montenegro and Sri Lanka, to name a few.
This may be subjected to changes due to unpredictable issues such as Covid, war, and etc.
How much does shipping cost?
We have two shipping methods - Standard Shipping and Express Shipping.
Standard Shipping is free for most countries, while Express Shipping is 15-35USD depending on your country. If your order is over 270USD, Express Shipping is free*.
*This applies for most countries. However, large items such as headphones and desktop DAC/AMPs (e.g. HarmonicDyne G200, MUSICIAN MDP-2, and etc.) are excluded.
Shipping fees exclude import taxes or processing fees that may be applicable for your country. Linsoul is not responsible for such fees. Should you refuse to pay the tax/customs fees, shipping fees will still be deducted from the amount paid for thetwo-way freightcharges. The cost of the freight charges may be more than the amount reflected on your order due to tax and other miscellaneous fees.
Some parcels claimed to be “returned to the seller” may be destroyed by the post office or customs officers when buyers refuse to accept their parcels or fail to pay for their taxes.No refundwill be processed for such cases.Standard Shipping via YunExpress is a tax-inclusive option for some countries. However, Linsoul will not be responsible for additional administrative or handling fees charged by your local courier company or customs. Please kindly check this with your local customs.For certain remote areas, there may be additional charges via Express Shipping. We will contact you if there is a need to make additional payments. Please contact us before placing an order, should you have any queries regarding shipping.
How long does it take to receive the order after it is placed?
For in-stock products, your order will be shipped within 3 working days. You may check with our staff regarding the in-stock status of any products.
Customized items will take a longer time. Please contact our staff for more information.
On normal non-sale days, once your parcel has been shipped out:
- For Standard Shipping, it takes about 2-4 weeks for items to be delivered after shipping out. For some countries, it might take up to 2-3 months, depending on your country, its customs and other factors.* The duration for transit is something beyond our control. Linsoul will not be making refunds for such cases. Please consider an upgrade to Express Shipping or keep the waiting time in mind.
- For Express Shipping, it takes about 3-7 days for items to be delivered after shipping out.
*Note: Timings might be affected due to festive seasons or other unforeseen circumstances
What happens if the parcel has been shipped but not delivered?
First, kindly contact your local courier using the local tracking number.
If your parcel were to be in transit for at least 3 months, it may have been lost in transit.
For orders below $50USD, you may either opt for a one-time reshipment of parcel OR a full refund of the amount paid in cash via PayPal/Credit/Debit card.
For orders above $50USD, we will only process a 50% refund of your order paid in cash via PayPal/Credit/Debit card. Should there be any concern about Standard Shipping, you are encouraged to opt for DHL Express Shipping instead.
Customers are to bear the consequences and fees incurred, if the parcel was undelivered due to any of the following situation:
- Wrong address or phone number provided by recipient
- Recipient was uncontactable when courier company contacted
- Refusal to sign for the package by recipient
- Lost or damaged parcel because recipient opted for “no-signature delivery”
- Refusal to pay for the local tax/processing fee by recipient
- Refusal to provide supporting documents for custom clearance by recipient
Who will pay for the import tax/custom fees
Customers have to bear any form of custom/import/processing fees that are applicable for your parcel.
Should you be unwilling to pay for the fees and reject the delivery of the parcel, you will still have to pay for the shipping cost. Linsoul will only refund the amount of your order after deducting the two-way shipping fees incurred.
What shipping companies do you use?
We collaborate with these courier companies:
- Standard Shipping: 4PX, UBI, NinjaVan, and Yun Express
- Express Shipping: DHL Express, FedEx and SF Express
Customer Support
How do I get help for my order?
Cancellation or/and modification of orders can only be done manually via our staff, provided that our Warehouse Team has not processed your order.
As our Support Team might not be available during non-working days and weekends, please place your order wisely.
Should you really need to cancel or/and modify your order after purchase, please contact us via our support email (Support@Linsoul.com) or website chat. We will help you with the changes if that could be done.
In general, upon receiving your parcel, please confirm the contents of the package and ensure that the package is in good condition before signing for it. All customers are strongly advised to take an unboxing video of their parcel and packaging when opening their parcels and products.
For faulty/missing items, please send an email to support@Linsoul.com for after-sale services. The following details are required.
- Send an email to support@Linsoul.com with an appropriate Subject Title
- Provide your order number and state the issue clearly
- Attach photos and videos to show that your product is faulty/missing. Shipping details on the parcel packaging have to be clearly visible.
If the photos/videos provided are insufficient to prove the stated issue, we will enquire more. Once the issue has been confirmed, we will arrange for a replacement, partial refund or a full refund (where applicable). For incorrect products, Linsoul reserves all rights in deciding whether you need to return the incorrect item or not. Please kindly contact us via email first. Our team aims to review your email within 3 working days.
For other queries, the fastest way to contact us is via our website or Discord
Linsoul Audio will not be responsible for parcels that have been damaged during the transit process.
Do I get tracking details for my order?
After placing an order, you will receive the order confirmation email. After your order has been shipped out, you will also receive a tracking email. You can track your order via the tracking number online. Should you not have received the emails or face any difficulties tracking your order, please kindly contact us for support.
For more than 1 orders placed under the same account and shipping address, Linsoul will automatically combine the orders and ship them out via one tracking number. Should you have special requests to have the orders shipped separately, please kindly contact us via Discord or our website's chat. We will do our best to help.
How do I cancel my order?
Cancellation or/and modification of orders can only be done manually via our staff, provided that our Warehouse Team has not processed your order. Orders that have been shipped cannot be cancelled and modified.
As our Support Team may not be available during non-working days and weekends, please place your order wisely as support cannot be guaranteed for such requests.
Should you really need to cancel or/and modify your order after purchase, please contact us via our support email (support@Linsoul.com) or website chat. We will help you with the changes if that could be done.
30-Day Return Policy
Where should I send the product for the return process?
To initiate the return shipment, kindly send an email to support@Linsoul.com within 30 days upon receiving the sealed product(s). The RMA form and details will be provided to you via email.
When must the product be returned after receiving the RMA form and details?
After receiving the return instructions from us via email, kindly arrange the return shipment of the parcel within 5 working days, and update us with the tracking link via email again. Failure to do so will result in a cancellation of the return process.
When will I receive my refund after returning the product?
In most cases, after receiving and inspecting the returned product, your refund will be processed within 5 business days. Refunds may incur a currency exchange loss or transaction fee, depending on your source of payment (e.g. Bank or PayPal). Linsoul will not be responsible for such fees.
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