Novel Concept, Precise Execution
The Hook-X is the first attempt at a hybrid in-ear monitor design utilizing the planar magnetic driver in combination with a piezoelectric (PZT) driver. These two driver types are among the most sensational driver technologies in the audio industry, and have never been utilized together in an IEM format. We took on this momentous concept, and through careful engineering and testing, have successfully created an IEM that encompasses the powerful characteristics of these drivers fashioned with tonal perfection. Unlike other IEM novelties that simply cram in hyped drivers, we our proud to achieve a product that is tuned to balance and allows the listener to both appreciate the acoustic superiority of these drivers as well as enjoy the music through their harmonious tonality.
Custom Made 14.2mm Planar Magnetic Driver
The planar magnetic driver utilizes a thin ribbon suspended between two powerful magnets through which electrical currents run. The advantage of a planar magnetic driver is the extreme responsiveness compared to dynamic or balanced armature drivers due to its lower mass and strong magnetic field. We manufactured our own large 14.2mm planar driver, which is driven by powerful N52 magnets. The precision of this driver allows incredibly punchy and impactful sub-bass response, as the ribbon is more responsive to transient signals. Furthermore, the full frequency range is effectively extended from 20Hz to 40kHz to produce an upper treble response previously unobtainable in an IEM. Internal housing structure design and acoustic damping system were carefully brought about to achieve a balanced target tuning, a rarity among IEMs that utilize the planar magnetic driver.
Custom 18 Layer Double-Sided PZT Driver
The piezoelectric driver achieves enhanced treble response through vibration of piezo elements within the housing. In cooperation with an external team with military engineering backgrounds, we have designed a double-sided layering system consisting of 18 ceramic piezo elements that has been fine-tuned after more than 100 acoustic shock simulation experiments. Each of our PZT drivers undergoes 52 complicated processes during production, and is hand tested and paired. In addition to the planar magnetic driver’s extended treble response, our PZT driver adds an extra dimension of sonic resolution and air that is incomparable with typical balanced armature or even electrostatic drivers.
For both tuning and acoustic properties, the Hook-X adopts an open-back design. This allows the maximum amount of airflow to highlight the planar magnetic driver’s characteristics. Additionally, this opportunity opens up the soundstage compared to typical IEMs, mimicking the openness and realistic playback of open-back planar headphones. Finally, the open-back design prevents the buildup of pressure within the ear to reduce hearing fatigue. The housing of the Hook-X was software designed after a large number of simulation experiments to match the typical ear angle and wearing experience. Each unit is crafted from a high-precision 5-axis CNC to ensure uniformity of the acoustic chambers. From the housing design to the driver assembly, each aspect of the Hook-X is a demonstration of workmanship, engineering prowess, and acoustic tastefulness.
Interchangeable Connector Cable
The Hook-X comes standard with a modular connector cable terminated to 0.78mm 2-pin jacks. This means that you can simply swap out the connector between the 4.4mm and 2.5mm balanced and 3.5mm unbalanced jacks to use with any of your devices. This incredible design limits the need for bulky adaptors. The cable itself is made using OCC silver-plated coaxial shielded wires that enhance the transparency of the hybrid drivers.
0.78 2pin OCC Silver Plated Coaxial Shielded Wire + 2.5mm/3.5mm/4.4mm Plugs
Earphones Bag* 1
Headphone Silicone Sleeves*3 (S M L)
Warranty Card And Instructions*1
Left IEM developed unbearable driver flex after a few months of use. Almost impossible to wear them comfortably anymore as every little movement causes the driver to flex and click in my ear.
Up to the point that this started they were fantastic. I mostly use them for FPS games and have had no problems pin pointing other player positions with them.
These guys have been in my ears as my default since ordering. Such an enjoyable listen! Although I occasionally worry that my S12's and OH10's are getting lonely in their case, I cannot tear myself away from the Hooks! Thanks, Raptgo - these rock!
came in premium packaging in perfect condition. well rounded iem for gaming and music and are comfortable in ear for long sessions
I'm really impressed with the sound from these. I've already owned a couple of other planar IEM variants at around a similar price and these are definitely the best sounding overall to my ears so far. Another thing I like is the cable with changeable plugs which means it's easy to swap between using single ended on my phone or balanced on my protable amp unit. I would definitely recommend these if you are looking to try planar at this price point and time of review.
It’s absolutely a great iem.
Bass Extension is really good.
Impact is also nice.
Midbass is really well balanced and not overbloated.
Mids are okay, they are good enough.
Treble is also good.
Vocals sound good without piecing your brain.
Would I buy them again?
I have the steel series arctis pro wireless headset and had no complaints, but a friend suggested some budget IEM’s for a change.
I started off with the Moondrop Chu’s which sounded decent, and a week later the salnotes zero came out so I figured I’d give them a try too… again they were very decent to the point where my ss gaming headset was tossed aside.
Not sure what possessed me to spend 10 times the price, but everything just happened soo quickly and within a few weeks I had moved onto these Raptgo’s…… and WOW they are absolute beasts for gaming !
I’m still new to IEMs so I don’t know how to explain my senses, but they are so clear, I can hear every step the enemy takes before anyone else, I can pinpoint exactly where the shots are coming from, and I can distinguish the different layers of environmental sounds such as wind, cars, airplanes, etc. nothing is muddled up and everything is just the perfect amount of loudness.
Want more like this.. perhaps it is the vented nature of the chassis which reduces listening fatigue
I run EQ of about 6db @ 7khz and 2.5db @ 14khz on my Fiio players
Very pleasing sound.
I wear a pair of Sennheiser HD569 closed back over the top for extra isolation -
Basically has solved my noisey environment commute with immersive crystal clear non fatiguing transparent sound
This is the first hybrid planar iem that I’ve tried, and it really does what a hybrid should; combine the strengths of the different driver types. If you’ve tried a planar iem before and loved the crisp detail and realistic instrument placement, but wished it had a little more of the dense buttery low-end of a dynamic driver – then this might be the iem for you. The hook-x has a really pleasing warm tuning which highlights the bass while also allowing for a great sense of clarity and detail.
This is a bone-conduction bass which kind of has its own type of sound – in many ways a very opposite sort of bass to a planar. It feels a lot more physical than a planar bass, but sacrifices some detail and texture. The Treble is really well tuned, keeping to a very pleasant level, but because it’s a planar, you’re still getting a lot of detail without exaggerating the treble. That said, when I tried EQing the treble on this set, I was able to squeeze a good amount of extra detail out of the hook. But the level of treble on this set is perfect for long listening, as everything sounds sweet without hurting you. The lower mids are little problematic for me sometimes, as the planar and bone conduction driver seem to battle it out here during fuller parts of a song, creating some mud and bloat.
This is an open back iem, but it seems to still do a very good job of keeping noise out, and sound leakage is not noticeable unless you stick the back of the iem right up to your ear. The sound stage on the hook is average, as is the imaging. This was a little surprising to me because ive come to understand that open back drivers tend to open up the perceived space. My guess is that the bone conduction driver is to blame for this, since it’s vibrating your inner ear through contact, rather than vibrating the air. The imaging is a is a lot more left-right than front-back, and the placement within the stage is not very precise. Again, I suspect this is related to the bone conduction driver.
I definitely recommend this set. It’s a great set for comfortable relaxed listening that won’t put you to sleep. The tuning is really well done. There are a few drawbacks with the technicalities, but overall, I wasn’t too concerned about them while listening, because the set brings a lot to the table in other ways. But if you are looking for the sound of planar bass, you should be warned – the bass on the hook x does not have that texture and precision that you might get out of other planar sets. But what you do get is a bigger, more present and thumping bass. It took a bit of listening to adjust to it, but after a few days, I’m decidedly a fan of how this set sounds.
Also I love the cable this thing comes with. It’s a cloth-wrapped cable with interchangeable terminations. It feels very premium and matches the look of the iem. The entire packaging felt very premium and the carrying case it comes with is the perfect size.
They sound great and look cool. Definitely worth purchasing.
Which countries do you ship to?
We are generally able to ship to most countries via Express Shipping, and many countries via Standard Shipping. You may clarify this with our team to check whether Standard Shipping is available to your country.
We cannot ship to addresses that are "PO boxes or APO/FPO".
*Note: Generally, we can only do Selected Shipping to India and Russia. We can only do Express Shipping to Africa, Argentina, Hawaii, Kuwait, Mauritius, Montenegro and Sri Lanka, to name a few.
This may be subjected to changes due to unpredictable issues such as Covid, war, and etc.
How much does shipping cost?
We have two shipping methods - Standard Shipping and Express Shipping.
Standard Shipping is free for most countries, while Express Shipping is 15-35USD depending on your country. If your order is over 270USD, Express Shipping is free*.
*This applies for most countries. However, large items such as headphones and desktop DAC/AMPs (e.g. HarmonicDyne G200, MUSICIAN MDP-2, and etc.) are excluded.
Shipping fees exclude import taxes or processing fees that may be applicable for your country. Linsoul is not responsible for such fees. Should you refuse to pay the tax/customs fees, shipping fees will still be deducted from the amount paid for thetwo-way freightcharges. The cost of the freight charges may be more than the amount reflected on your order due to tax and other miscellaneous fees.
Some parcels claimed to be “returned to the seller” may be destroyed by the post office or customs officers when buyers refuse to accept their parcels or fail to pay for their taxes.No refundwill be processed for such cases.Standard Shipping via YunExpress is a tax-inclusive option for some countries. However, Linsoul will not be responsible for additional administrative or handling fees charged by your local courier company or customs. Please kindly check this with your local customs.For certain remote areas, there may be additional charges via Express Shipping. We will contact you if there is a need to make additional payments. Please contact us before placing an order, should you have any queries regarding shipping.
How long does it take to receive the order after it is placed?
For in-stock products, your order will be shipped within 3 working days. You may check with our staff regarding the in-stock status of any products.
Customized items will take a longer time. Please contact our staff for more information.
On normal non-sale days, once your parcel has been shipped out:
- For Standard Shipping, it takes about 2-4 weeks for items to be delivered after shipping out. For some countries, it might take up to 2-3 months, depending on your country, its customs and other factors.* The duration for transit is something beyond our control. Linsoul will not be making refunds for such cases. Please consider an upgrade to Express Shipping or keep the waiting time in mind.
- For Express Shipping, it takes about 3-7 days for items to be delivered after shipping out.
*Note: Timings might be affected due to festive seasons or other unforeseen circumstances
What happens if the parcel has been shipped but not delivered?
First, kindly contact your local courier using the local tracking number.
If your parcel were to be in transit for at least 3 months, it may have been lost in transit.
For orders below $50USD, you may either opt for a one-time reshipment of parcel OR a full refund of the amount paid in cash via PayPal/Credit/Debit card.
For orders above $50USD, we will only process a 50% refund of your order paid in cash via PayPal/Credit/Debit card. Should there be any concern about Standard Shipping, you are encouraged to opt for DHL Express Shipping instead.
Customers are to bear the consequences and fees incurred, if the parcel was undelivered due to any of the following situation:
- Wrong address or phone number provided by recipient
- Recipient was uncontactable when courier company contacted
- Refusal to sign for the package by recipient
- Lost or damaged parcel because recipient opted for “no-signature delivery”
- Refusal to pay for the local tax/processing fee by recipient
- Refusal to provide supporting documents for custom clearance by recipient
Who will pay for the import tax/custom fees
Customers have to bear any form of custom/import/processing fees that are applicable for your parcel.
Should you be unwilling to pay for the fees and reject the delivery of the parcel, you will still have to pay for the shipping cost. Linsoul will only refund the amount of your order after deducting the two-way shipping fees incurred.
What shipping companies do you use?
We collaborate with these courier companies:
- Standard Shipping: 4PX, UBI, NinjaVan, and Yun Express
- Express Shipping: DHL Express, FedEx and SF Express
How do I get help for my order?
Cancellation or/and modification of orders can only be done manually via our staff, provided that our Warehouse Team has not processed your order.
As our Support Team might not be available during non-working days and weekends, please place your order wisely.
Should you really need to cancel or/and modify your order after purchase, please contact us via our support email (Support@Linsoul.com) or website chat. We will help you with the changes if that could be done.
In general, upon receiving your parcel, please confirm the contents of the package and ensure that the package is in good condition before signing for it. All customers are strongly advised to take an unboxing video of their parcel and packaging when opening their parcels and products.
For faulty/missing items, please send an email to support@Linsoul.com for after-sale services. The following details are required.
- Send an email to support@Linsoul.com with an appropriate Subject Title
- Provide your order number and state the issue clearly
- Attach photos and videos to show that your product is faulty/missing. Shipping details on the parcel packaging have to be clearly visible.
If the photos/videos provided are insufficient to prove the stated issue, we will enquire more. Once the issue has been confirmed, we will arrange for a replacement, partial refund or a full refund (where applicable). For incorrect products, Linsoul reserves all rights in deciding whether you need to return the incorrect item or not. Please kindly contact us via email first. Our team aims to review your email within 3 working days.
For other queries, the fastest way to contact us is via our website or Discord
Linsoul Audio will not be responsible for parcels that have been damaged during the transit process.
Do I get tracking details for my order?
After placing an order, you will receive the order confirmation email. After your order has been shipped out, you will also receive a tracking email. You can track your order via the tracking number online. Should you not have received the emails or face any difficulties tracking your order, please kindly contact us for support.
For more than 1 orders placed under the same account and shipping address, Linsoul will automatically combine the orders and ship them out via one tracking number. Should you have special requests to have the orders shipped separately, please kindly contact us via Discord or our website's chat. We will do our best to help.
How do I cancel my order?
Cancellation or/and modification of orders can only be done manually via our staff, provided that our Warehouse Team has not processed your order. Orders that have been shipped cannot be cancelled and modified.
As our Support Team may not be available during non-working days and weekends, please place your order wisely as support cannot be guaranteed for such requests.
Should you really need to cancel or/and modify your order after purchase, please contact us via our support email (support@Linsoul.com) or website chat. We will help you with the changes if that could be done.
30-Day Return Policy
Where should I send the product for the return process?
To initiate the return shipment, kindly send an email to support@Linsoul.com within 30 days upon receiving the sealed product(s). The RMA form and details will be provided to you via email.
When must the product be returned after receiving the RMA form and details?
After receiving the return instructions from us via email, kindly arrange the return shipment of the parcel within 5 working days, and update us with the tracking link via email again. Failure to do so will result in a cancellation of the return process.
When will I receive my refund after returning the product?
In most cases, after receiving and inspecting the returned product, your refund will be processed within 5 business days. Refunds may incur a currency exchange loss or transaction fee, depending on your source of payment (e.g. Bank or PayPal). Linsoul will not be responsible for such fees.