TANGZU Wan'er S.G
HiFi 10mm Dynamic Driver PET Diaphragm in Ear Earphone
- 10mm Dynamic Driver, Remarkable Performance
- Dual Cavity Chamber, Fine Tuning
- Durable&Reliable 0.78mm 2Pin 5N OFC Cable
- Ergonomic Shape, Comfortable Fit
The Aesthetics of Wan’er S.G IEM
As a brand deeply influenced by Chinese history, TANGZU’s newly launched earphone Wan’er S.G pays homage to the first female premier in China. It is precisely crafted with meticulous attention to every detail. Particularly selected classic white and black color represent Chinese philosophy of Yin and Yang, bringing solemn atmosphere to the first impression while the auspicious clouds pattern on the faceplate reflects superior craftsmanship and prosperity. It looks different but sound the same.
10mm Dynamic Driver, Remarkable Performance
Equipped with a 10mm single dynamic driver, Wan’er S.G is eventually launched after 5 times of driver adjustments during tuning development. After all the tweaking made, the overall performance of it is satisfying with a smooth, full bodied and clean sounding presentation.
This earphone is a new attempt of the brand to pursuing an overall musical but balanced sound with more thick and spacious sound signature. Theoretically, this set of PET diaphragm driver IEM has a much lower distortion rate .
Dual Cavity Chamber, Fine Tuning
With massive useful feedback from the previous earphoines, the Wan’er S.G has been altered and improved in three frequencies in order to achieve a tuning that is aimed to be more balanced for the mass. When you look at the comparison of Zetian Wu, Waner S.G and Shimin Li, you will find out the difference.
Durable&Reliable 0.78mm 2Pin 5N OFC Cable
Included in the package is a 5N oxygen free high-purity cable. The detachable features makes it easy to connect the device to various devices and ensures more possibilities for those who love to change things up. Either you want to experience next level sound quality with your private cable or simply like to change it, the Wan’er S.G provides convenience should your needs change later on .
Ergonomic Shape, Comfortable Fit
Fit is something to audiophiles. TANGZU has specifically designed the products to provide the perfect fit, outstanding comfort and a pleasant listening experience simultaneously. It’s build based on large data of human ears via a precise calculation on the shell measurement to ensure to meet the sweet spot of fitting for the majorities. We believe the unique design will satisfy different tastes and preferences .
The Inspiration of TANGZU IEM
TANGZU, a brand inspired by the most prosperous traditional Chinese dynasty-Tang Dynasty, a golden age of Chinese arts and culture, has been keeping its roots by releasing three iconic models successively: Li Yuan, Li Shimin, Wu Zetian and the brand-new Wan’er S.G. TANGZU is a brand of broad vision and exquisite craft.
The History of Wan’er S.G
Wan’er S.G is one of the most famous women in Chinese history for her talent. She was one of Tang dynasty’s greatest poets and was known to be “the first female premier in China”. She also played a larger role as writer and arbiter than any other woman in Chinese history. She is one of the very few women in Chinese history who rose to a position of political power based solely on her ability rather than through marrying an influential man. She served as personal secretary under Empress Wu, in which she dealt with important state matters.
By naming the new earphone Wan’er S.G, TANGZU intentionally brings unprecedented sound performance to the community with supreme performance that beyond all expectations at this price point. We believe that Wan’er will surprisingly outperform its competitors and take a place in your collection.
Technical Details
5N OFC Cable
3 pairs of Silicon eartips (balanced)
3 pairs of Silicon eartips (vocal)
Shipping Policy
Which countries do you ship to?
We are generally able to ship to most countries via Express Shipping, and many countries via Standard Shipping. You may clarify this with our team to check whether Standard Shipping is available to your country.
We cannot ship to addresses that are "PO boxes or APO/FPO".
*Note: Generally, we can only do Selected Shipping to India and Russia. We can only do Express Shipping to Africa, Argentina, Hawaii, Kuwait, Mauritius, Montenegro and Sri Lanka, to name a few.
This may be subjected to changes due to unpredictable issues such as Covid, war, and etc.
How much does shipping cost?
We have two shipping methods - Standard Shipping and Express Shipping.
Standard Shipping is free for most countries, while Express Shipping is 15-35USD depending on your country. If your order is over 270USD, Express Shipping is free*.
*This applies for most countries. However, large items such as headphones and desktop DAC/AMPs (e.g. HarmonicDyne G200, MUSICIAN MDP-2, and etc.) are excluded.
Shipping fees exclude import taxes or processing fees that may be applicable for your country. Linsoul is not responsible for such fees. Should you refuse to pay the tax/customs fees, shipping fees will still be deducted from the amount paid for thetwo-way freightcharges. The cost of the freight charges may be more than the amount reflected on your order due to tax and other miscellaneous fees.
Some parcels claimed to be “returned to the seller” may be destroyed by the post office or customs officers when buyers refuse to accept their parcels or fail to pay for their taxes.No refundwill be processed for such cases.Standard Shipping via YunExpress is a tax-inclusive option for some countries. However, Linsoul will not be responsible for additional administrative or handling fees charged by your local courier company or customs. Please kindly check this with your local customs.For certain remote areas, there may be additional charges via Express Shipping. We will contact you if there is a need to make additional payments. Please contact us before placing an order, should you have any queries regarding shipping.
How long does it take to receive the order after it is placed?
For in-stock products, your order will be shipped within 3 working days. You may check with our staff regarding the in-stock status of any products.
Customized items will take a longer time. Please contact our staff for more information.
On normal non-sale days, once your parcel has been shipped out:
- For Standard Shipping, it takes about 2-4 weeks for items to be delivered after shipping out. For some countries, it might take up to 2-3 months, depending on your country, its customs and other factors.* The duration for transit is something beyond our control. Linsoul will not be making refunds for such cases. Please consider an upgrade to Express Shipping or keep the waiting time in mind.
- For Express Shipping, it takes about 3-7 days for items to be delivered after shipping out.
*Note: Timings might be affected due to festive seasons or other unforeseen circumstances
What happens if the parcel has been shipped but not delivered?
First, kindly contact your local courier using the local tracking number.
If your parcel were to be in transit for at least 3 months, it may have been lost in transit.
For orders below $50USD, you may either opt for a one-time reshipment of parcel OR a full refund of the amount paid in cash via PayPal/Credit/Debit card.
For orders above $50USD, we will only process a 50% refund of your order paid in cash via PayPal/Credit/Debit card. Should there be any concern about Standard Shipping, you are encouraged to opt for DHL Express Shipping instead.
Customers are to bear the consequences and fees incurred, if the parcel was undelivered due to any of the following situation:
- Wrong address or phone number provided by recipient
- Recipient was uncontactable when courier company contacted
- Refusal to sign for the package by recipient
- Lost or damaged parcel because recipient opted for “no-signature delivery”
- Refusal to pay for the local tax/processing fee by recipient
- Refusal to provide supporting documents for custom clearance by recipient
Who will pay for the import tax/custom fees
Customers have to bear any form of custom/import/processing fees that are applicable for your parcel.
Should you be unwilling to pay for the fees and reject the delivery of the parcel, you will still have to pay for the shipping cost. Linsoul will only refund the amount of your order after deducting the two-way shipping fees incurred.
What shipping companies do you use?
We collaborate with these courier companies:
- Standard Shipping: 4PX, UBI, NinjaVan, and Yun Express
- Express Shipping: DHL Express, FedEx and SF Express
Customer Support
How do I get help for my order?
Cancellation or/and modification of orders can only be done manually via our staff, provided that our Warehouse Team has not processed your order.
As our Support Team might not be available during non-working days and weekends, please place your order wisely.
Should you really need to cancel or/and modify your order after purchase, please contact us via our support email (Support@Linsoul.com) or website chat. We will help you with the changes if that could be done.
In general, upon receiving your parcel, please confirm the contents of the package and ensure that the package is in good condition before signing for it. All customers are strongly advised to take an unboxing video of their parcel and packaging when opening their parcels and products.
For faulty/missing items, please send an email to support@Linsoul.com for after-sale services. The following details are required.
- Send an email to support@Linsoul.com with an appropriate Subject Title
- Provide your order number and state the issue clearly
- Attach photos and videos to show that your product is faulty/missing. Shipping details on the parcel packaging have to be clearly visible.
If the photos/videos provided are insufficient to prove the stated issue, we will enquire more. Once the issue has been confirmed, we will arrange for a replacement, partial refund or a full refund (where applicable). For incorrect products, Linsoul reserves all rights in deciding whether you need to return the incorrect item or not. Please kindly contact us via email first. Our team aims to review your email within 3 working days.
For other queries, the fastest way to contact us is via our website or Discord
Linsoul Audio will not be responsible for parcels that have been damaged during the transit process.
Do I get tracking details for my order?
After placing an order, you will receive the order confirmation email. After your order has been shipped out, you will also receive a tracking email. You can track your order via the tracking number online. Should you not have received the emails or face any difficulties tracking your order, please kindly contact us for support.
For more than 1 orders placed under the same account and shipping address, Linsoul will automatically combine the orders and ship them out via one tracking number. Should you have special requests to have the orders shipped separately, please kindly contact us via Discord or our website's chat. We will do our best to help.
How do I cancel my order?
Cancellation or/and modification of orders can only be done manually via our staff, provided that our Warehouse Team has not processed your order. Orders that have been shipped cannot be cancelled and modified.
As our Support Team may not be available during non-working days and weekends, please place your order wisely as support cannot be guaranteed for such requests.
Should you really need to cancel or/and modify your order after purchase, please contact us via our support email (support@Linsoul.com) or website chat. We will help you with the changes if that could be done.
30-Day Return Policy
Where should I send the product for the return process?
To initiate the return shipment, kindly send an email to support@Linsoul.com within 30 days upon receiving the sealed product(s). The RMA form and details will be provided to you via email.
When must the product be returned after receiving the RMA form and details?
After receiving the return instructions from us via email, kindly arrange the return shipment of the parcel within 5 working days, and update us with the tracking link via email again. Failure to do so will result in a cancellation of the return process.
When will I receive my refund after returning the product?
In most cases, after receiving and inspecting the returned product, your refund will be processed within 5 business days. Refunds may incur a currency exchange loss or transaction fee, depending on your source of payment (e.g. Bank or PayPal). Linsoul will not be responsible for such fees.
