Moondrop Solis 2
2DD+2BA+4EST In-ear Earphones
- Handmade Silver Cavity In-ear Monitors
- 2DD(10mm) + 2BA + 4EST Tribrid Drivers
- Horizontally Opposed Dual Dynamic Drivers Unit System
- Highly Consistent Full-Band Phase
- Chip-level High-purity Copper Materials
Moondrop Solis 2
Handmade Silver Cavity In-ear Monitors
Exquisite artistry in handcrafted silver casing showcasing the rich SHU cultural heritage.Solis 2 boasts a housing meticulously handcrafted from 925 silver, featuring an intricate feather-like texture expertly carved by skilled jewelers. The iconic "Golden Sun Bird" emblem, a cherished symbol of ancient Shu civilization, adorns the faceplate with meticulous precision using 24K gold and silver-plating techniques.
2DD(10mm) + 2BA + 4EST Tribrid Drivers
Solis 2 stands as a testament to our unwavering commitment to audio excellence. Our relentless pursuit of sound quality perfection led us to handpick a meticulous selection of compatible drivers, ensuring an optimal audio experience. Specially designed dual dynamic-driver bass modules deliver an impressive mid-bass density and superb bass dynamics. Meanwhile, the balanced armature plays a crucial role in reinforcing the mid-treble, crafting a soundstage of unparalleled depth. The four Sonion high-dynamic electrostatic drivers add a touch of magic, providing crystal-clear treble detail that delights the most discerning ears. Prepare to immerse yourself in a world of fine details, enriched timbre, full-bodied resonance, and dynamic power.
Horizontally Opposed Dual Dynamic Drivers Unit System
The cutting-edge horizontally opposed double dynamic driver module showcases the true prowess of hybrid earphones, particularly in bass dynamics. Experience audio like never before with H.O.D.D.D.U.S. (Horizontally Opposed Dual Dynamic Drivers Unit System) – a cutting-edge technology that harnesses the power of dual 10 mm dynamic drivers, carefully arranged and symmetrical in design with the aid of 3D-printed modular components. The component form a physical band-pass filter comprising two independent filtering structures and damping devices, thereby facilitating acoustic adjustment. The symmetrical H.O.D.D.D.U.S. arrangement concentrates the magnetic field precisely at the magnetic gap of the two dynamic drivers, drawing upon the same principle employed in planar magnetic earphones. As a result, not only does it enhance energy conversion efficiency, but it also significantly minimizes nonlinear distortion. Each of the dual dynamic drivers is equipped with a flexible suspension diaphragm featuring a paper dome. The paper dome's high damping characteristics effectively prevent the dynamic driver from producing additional resonances caused by split vibrations in the mid and high frequencies. This meticulous engineering results in a seamless and natural timbre.
Highly Consistent Full-Band Phase
With the unwavering support of MOONDROP's unparalleled acoustic R&D team, cutting-edge software, and hardware, we ensure exceptional full-band phase consistency in our complex triple multiple drivers setup. This meticulous approach eliminates abnormal soundstage and timbre issues often caused by frequency division connections in most triple headphones. Innovative acoustic design and expert tuning for an authentic, open, and textured sound. The fusion of innovative acoustic design and expert tuning results in a sound that is truly authentic, open, and textured. Our commitment to excellence guarantees a listening experience that is unmatched in its richness and fidelity.
Chip-level High-purity Copper Materials
Solis 2 comes with a versatile 0.78-2 pin interchangeable cable, granting users the flexibility to switch out the cable or accessories (like the MOONDROP Little White Bluetooth Neckband) to enhance playability. To fully unleash the exceptional sound quality of Solis 2, we have incorporated the innovatively crafted "PURE6" cable, featuring chip-level high-purity copper materials. The "PURE6" cable utilizes high-purity copper sourced from material refiners who supply these materials to renowned chip manufacturers. This copper is then subjected to a vacuum wire drawing process by the chip packaging and bonding manufacturer, ensuring that the cable core achieves performance levels approaching the theoretical conductivity value and exhibits superior conductive quality. Building upon this foundation, a carefully designed parallel shielding structure is employed to minimize signal loss and enhance the purity of signal transmission, resulting in an even higher quality of audio transmission.
Technical Details
Processing Time
This product is in Pre-order period. Pre-orders are provided for items that have not reached us and will take some time to be shipped out.
Pre-order Period: The product is handmade and has a longer delivery time. All orders to be shipped out sequentially. No cancellation of orders once ordered.
Note:
- No cancellation of orders once ordered.
- All orders to be shipped out sequentially.
Shipping Policy
Which countries do you ship to?
We are generally able to ship to most countries via Express Shipping, and many countries via Standard Shipping. You may clarify this with our team to check whether Standard Shipping is available to your country.
We cannot ship to addresses that are "PO boxes or APO/FPO".
*Note: Generally, we can only do Selected Shipping to India and Russia. We can only do Express Shipping to Africa, Argentina, Hawaii, Kuwait, Mauritius, Montenegro and Sri Lanka, to name a few.
This may be subjected to changes due to unpredictable issues such as Covid, war, and etc.
How much does shipping cost?
We have two shipping methods - Standard Shipping and Express Shipping.
Standard Shipping is free for most countries, while Express Shipping is 15-35USD depending on your country. If your order is over 270USD, Express Shipping is free*.
*This applies for most countries. However, large items such as headphones and desktop DAC/AMPs (e.g. HarmonicDyne G200, MUSICIAN MDP-2, and etc.) are excluded.
Shipping fees exclude import taxes or processing fees that may be applicable for your country. Linsoul is not responsible for such fees. Should you refuse to pay the tax/customs fees, shipping fees will still be deducted from the amount paid for thetwo-way freightcharges. The cost of the freight charges may be more than the amount reflected on your order due to tax and other miscellaneous fees.
Some parcels claimed to be “returned to the seller” may be destroyed by the post office or customs officers when buyers refuse to accept their parcels or fail to pay for their taxes.No refundwill be processed for such cases.Standard Shipping via YunExpress is a tax-inclusive option for some countries. However, Linsoul will not be responsible for additional administrative or handling fees charged by your local courier company or customs. Please kindly check this with your local customs.For certain remote areas, there may be additional charges via Express Shipping. We will contact you if there is a need to make additional payments. Please contact us before placing an order, should you have any queries regarding shipping.
How long does it take to receive the order after it is placed?
For in-stock products, your order will be shipped within 3 working days. You may check with our staff regarding the in-stock status of any products.
Customized items will take a longer time. Please contact our staff for more information.
On normal non-sale days, once your parcel has been shipped out:
- For Standard Shipping, it takes about 2-4 weeks for items to be delivered after shipping out. For some countries, it might take up to 2-3 months, depending on your country, its customs and other factors.* The duration for transit is something beyond our control. Linsoul will not be making refunds for such cases. Please consider an upgrade to Express Shipping or keep the waiting time in mind.
- For Express Shipping, it takes about 3-7 days for items to be delivered after shipping out.
*Note: Timings might be affected due to festive seasons or other unforeseen circumstances
What happens if the parcel has been shipped but not delivered?
First, kindly contact your local courier using the local tracking number.
If your parcel were to be in transit for at least 3 months, it may have been lost in transit.
For orders below $50USD, you may either opt for a one-time reshipment of parcel OR a full refund of the amount paid in cash via PayPal/Credit/Debit card.
For orders above $50USD, we will only process a 50% refund of your order paid in cash via PayPal/Credit/Debit card. Should there be any concern about Standard Shipping, you are encouraged to opt for DHL Express Shipping instead.
Customers are to bear the consequences and fees incurred, if the parcel was undelivered due to any of the following situation:
- Wrong address or phone number provided by recipient
- Recipient was uncontactable when courier company contacted
- Refusal to sign for the package by recipient
- Lost or damaged parcel because recipient opted for “no-signature delivery”
- Refusal to pay for the local tax/processing fee by recipient
- Refusal to provide supporting documents for custom clearance by recipient
Who will pay for the import tax/custom fees
Customers have to bear any form of custom/import/processing fees that are applicable for your parcel.
Should you be unwilling to pay for the fees and reject the delivery of the parcel, you will still have to pay for the shipping cost. Linsoul will only refund the amount of your order after deducting the two-way shipping fees incurred.
What shipping companies do you use?
We collaborate with these courier companies:
- Standard Shipping: 4PX, UBI, NinjaVan, and Yun Express
- Express Shipping: DHL Express, FedEx and SF Express
Customer Support
How do I get help for my order?
Cancellation or/and modification of orders can only be done manually via our staff, provided that our Warehouse Team has not processed your order.
As our Support Team might not be available during non-working days and weekends, please place your order wisely.
Should you really need to cancel or/and modify your order after purchase, please contact us via our support email (Support@Linsoul.com) or website chat. We will help you with the changes if that could be done.
In general, upon receiving your parcel, please confirm the contents of the package and ensure that the package is in good condition before signing for it. All customers are strongly advised to take an unboxing video of their parcel and packaging when opening their parcels and products.
For faulty/missing items, please send an email to support@Linsoul.com for after-sale services. The following details are required.
- Send an email to support@Linsoul.com with an appropriate Subject Title
- Provide your order number and state the issue clearly
- Attach photos and videos to show that your product is faulty/missing. Shipping details on the parcel packaging have to be clearly visible.
If the photos/videos provided are insufficient to prove the stated issue, we will enquire more. Once the issue has been confirmed, we will arrange for a replacement, partial refund or a full refund (where applicable). For incorrect products, Linsoul reserves all rights in deciding whether you need to return the incorrect item or not. Please kindly contact us via email first. Our team aims to review your email within 3 working days.
For other queries, the fastest way to contact us is via our website or Discord
Linsoul Audio will not be responsible for parcels that have been damaged during the transit process.
Do I get tracking details for my order?
After placing an order, you will receive the order confirmation email. After your order has been shipped out, you will also receive a tracking email. You can track your order via the tracking number online. Should you not have received the emails or face any difficulties tracking your order, please kindly contact us for support.
For more than 1 orders placed under the same account and shipping address, Linsoul will automatically combine the orders and ship them out via one tracking number. Should you have special requests to have the orders shipped separately, please kindly contact us via Discord or our website's chat. We will do our best to help.
How do I cancel my order?
Cancellation or/and modification of orders can only be done manually via our staff, provided that our Warehouse Team has not processed your order. Orders that have been shipped cannot be cancelled and modified.
As our Support Team may not be available during non-working days and weekends, please place your order wisely as support cannot be guaranteed for such requests.
Should you really need to cancel or/and modify your order after purchase, please contact us via our support email (support@Linsoul.com) or website chat. We will help you with the changes if that could be done.
30-Day Return Policy
Where should I send the product for the return process?
To initiate the return shipment, kindly send an email to support@Linsoul.com within 30 days upon receiving the sealed product(s). The RMA form and details will be provided to you via email.
When must the product be returned after receiving the RMA form and details?
After receiving the return instructions from us via email, kindly arrange the return shipment of the parcel within 5 working days, and update us with the tracking link via email again. Failure to do so will result in a cancellation of the return process.
When will I receive my refund after returning the product?
In most cases, after receiving and inspecting the returned product, your refund will be processed within 5 business days. Refunds may incur a currency exchange loss or transaction fee, depending on your source of payment (e.g. Bank or PayPal). Linsoul will not be responsible for such fees.
