SIMGOT SuperMix 4
1 DD+1 BA+1 Planar +1 PZT Hybrid Drivers Earphones
- Innovative Four-Driver Hybrid Configuration
- High-Performance Low-Frequency Dynamic Driver
- Superior Mid-Frequency Balanced Armature Driver
- High-Frequency Planar Magnetic and PZT Drivers
- Precision Tuning and Advanced Acoustic Design
- Elegant Design and High-Quality Cable
SIMGOT SuperMix 4
Innovative Four-Driver Hybrid Configuration
The SuperMix 4 features a luxurious configuration of four different driver types: one dynamic driver (DD), one balanced armature (BA), one planar magnetic driver, and one piezoelectric (PZT) transducer. This carefully constructed four-in-one matrix acoustics architecture allows for precise frequency response adjustment and overall balance. The dynamic driver utilizes a 10mm high-polymer diaphragm to deliver powerful, detailed low frequencies, while the BA, planar, and PZT drivers each contribute to a seamless, unified sound signature, providing an enchanting auditory experience.
High-Performance Low-Frequency Dynamic Driver
Specially developed for the SuperMix 4, the 10mm dynamic driver boasts a high-elastic suspension system and long-stroke design, combined with a custom high-polymer nano-diaphragm. Through extensive simulation and experimentation, a powerful magnetic circuit system was created. This driver ensures robust and natural low frequencies, enhancing the overall listening experience with rich, immersive bass that integrates perfectly with the BA and other drivers, resulting in a coherent and natural sound.
Superior Mid-Frequency Balanced Armature Driver
The large balanced armature driver in the SuperMix 4 stands out for its full-range response and natural tonal quality. Unlike smaller BA drivers that might produce less dense or artificial-sounding vocals, this large BA unit delivers lush, smooth mids and highs with high density and refined detail. It captures subtle nuances such as breath and articulation, making vocals deeply emotive and realistic.
High-Frequency Planar Magnetic and PZT Drivers
The micro planar magnetic driver in the SuperMix 4 covers high frequencies with low distortion and wide bandwidth, offering rich detail and natural tonal quality. Compared to electrostatic drivers, it is easier to drive and enhances high-frequency detail effortlessly. Additionally, the PZT piezoelectric transducer, with its multi-layer ceramic coating and copper substrate, extends the high and ultra-high frequencies, reducing mechanical noise and enhancing airiness and resolution, providing a refined and intricate sound.
Precision Tuning and Advanced Acoustic Design
SuperMix 4 employs advanced tuning techniques, combining independent sound paths with an RC four-way crossover. This design minimizes phase inconsistencies and distortion, ensuring smooth and continuous frequency response. Using 3D-printed resin housings and CNC-machined metal parts, each driver has a separate acoustic duct for precise sound control. This meticulous approach allows for accurate frequency division and tuning, resulting in a balanced and natural sound signature that caters to both Hi-Fi enthusiasts and professional musicians.
Elegant Design and High-Quality Cable
The SuperMix 4 combines a sleek, black translucent resin shell with a matte metal faceplate for both aesthetic and acoustic benefits. Its ergonomic design, based on extensive 3D ear data, ensures a comfortable and secure fit. It includes a high-quality, detachable 0.78mm 2-pin oxygen-free copper silver-plated cable, enhancing sound clarity and separation. The cable's lightweight, durable design ensures long-lasting performance and reliability. The innovative design, premium materials, and meticulous craftsmanship make the SuperMix 4 both an auditory marvel and a stylish accessory.
Technical Details
Processing Time
This product is in Pre-order period. Pre-orders are provided for items that have not reached us and will take some time to be shipped out.
Pre-order Period: 5-7 working days when 618 Sale 2024 starts
Note:
- No cancellation of orders once ordered.
- All orders to be shipped out sequentially.
Shipping Policy
Which countries do you ship to?
We are generally able to ship to most countries via Express Shipping, and many countries via Standard Shipping. You may clarify this with our team to check whether Standard Shipping is available to your country.
We cannot ship to addresses that are "PO boxes or APO/FPO".
*Note: Generally, we can only do Selected Shipping to India and Russia. We can only do Express Shipping to Africa, Argentina, Hawaii, Kuwait, Mauritius, Montenegro and Sri Lanka, to name a few.
This may be subjected to changes due to unpredictable issues such as Covid, war, and etc.
How much does shipping cost?
We have two shipping methods - Standard Shipping and Express Shipping.
Standard Shipping is free for most countries, while Express Shipping is 15-35USD depending on your country. If your order is over 270USD, Express Shipping is free*.
*This applies for most countries. However, large items such as headphones and desktop DAC/AMPs (e.g. HarmonicDyne G200, MUSICIAN MDP-2, and etc.) are excluded.
Shipping fees exclude import taxes or processing fees that may be applicable for your country. Linsoul is not responsible for such fees. Should you refuse to pay the tax/customs fees, shipping fees will still be deducted from the amount paid for thetwo-way freightcharges. The cost of the freight charges may be more than the amount reflected on your order due to tax and other miscellaneous fees.
Some parcels claimed to be “returned to the seller” may be destroyed by the post office or customs officers when buyers refuse to accept their parcels or fail to pay for their taxes.No refundwill be processed for such cases.Standard Shipping via YunExpress is a tax-inclusive option for some countries. However, Linsoul will not be responsible for additional administrative or handling fees charged by your local courier company or customs. Please kindly check this with your local customs.For certain remote areas, there may be additional charges via Express Shipping. We will contact you if there is a need to make additional payments. Please contact us before placing an order, should you have any queries regarding shipping.
How long does it take to receive the order after it is placed?
For in-stock products, your order will be shipped within 3 working days. You may check with our staff regarding the in-stock status of any products.
Customized items will take a longer time. Please contact our staff for more information.
On normal non-sale days, once your parcel has been shipped out:
- For Standard Shipping, it takes about 2-4 weeks for items to be delivered after shipping out. For some countries, it might take up to 2-3 months, depending on your country, its customs and other factors.* The duration for transit is something beyond our control. Linsoul will not be making refunds for such cases. Please consider an upgrade to Express Shipping or keep the waiting time in mind.
- For Express Shipping, it takes about 3-7 days for items to be delivered after shipping out.
*Note: Timings might be affected due to festive seasons or other unforeseen circumstances
What happens if the parcel has been shipped but not delivered?
First, kindly contact your local courier using the local tracking number.
If your parcel were to be in transit for at least 3 months, it may have been lost in transit.
For orders below $50USD, you may either opt for a one-time reshipment of parcel OR a full refund of the amount paid in cash via PayPal/Credit/Debit card.
For orders above $50USD, we will only process a 50% refund of your order paid in cash via PayPal/Credit/Debit card. Should there be any concern about Standard Shipping, you are encouraged to opt for DHL Express Shipping instead.
Customers are to bear the consequences and fees incurred, if the parcel was undelivered due to any of the following situation:
- Wrong address or phone number provided by recipient
- Recipient was uncontactable when courier company contacted
- Refusal to sign for the package by recipient
- Lost or damaged parcel because recipient opted for “no-signature delivery”
- Refusal to pay for the local tax/processing fee by recipient
- Refusal to provide supporting documents for custom clearance by recipient
Who will pay for the import tax/custom fees
Customers have to bear any form of custom/import/processing fees that are applicable for your parcel.
Should you be unwilling to pay for the fees and reject the delivery of the parcel, you will still have to pay for the shipping cost. Linsoul will only refund the amount of your order after deducting the two-way shipping fees incurred.
What shipping companies do you use?
We collaborate with these courier companies:
- Standard Shipping: 4PX, UBI, NinjaVan, and Yun Express
- Express Shipping: DHL Express, FedEx and SF Express
Customer Support
How do I get help for my order?
Cancellation or/and modification of orders can only be done manually via our staff, provided that our Warehouse Team has not processed your order.
As our Support Team might not be available during non-working days and weekends, please place your order wisely.
Should you really need to cancel or/and modify your order after purchase, please contact us via our support email (Support@Linsoul.com) or website chat. We will help you with the changes if that could be done.
In general, upon receiving your parcel, please confirm the contents of the package and ensure that the package is in good condition before signing for it. All customers are strongly advised to take an unboxing video of their parcel and packaging when opening their parcels and products.
For faulty/missing items, please send an email to support@Linsoul.com for after-sale services. The following details are required.
- Send an email to support@Linsoul.com with an appropriate Subject Title
- Provide your order number and state the issue clearly
- Attach photos and videos to show that your product is faulty/missing. Shipping details on the parcel packaging have to be clearly visible.
If the photos/videos provided are insufficient to prove the stated issue, we will enquire more. Once the issue has been confirmed, we will arrange for a replacement, partial refund or a full refund (where applicable). For incorrect products, Linsoul reserves all rights in deciding whether you need to return the incorrect item or not. Please kindly contact us via email first. Our team aims to review your email within 3 working days.
For other queries, the fastest way to contact us is via our website or Discord
Linsoul Audio will not be responsible for parcels that have been damaged during the transit process.
Do I get tracking details for my order?
After placing an order, you will receive the order confirmation email. After your order has been shipped out, you will also receive a tracking email. You can track your order via the tracking number online. Should you not have received the emails or face any difficulties tracking your order, please kindly contact us for support.
For more than 1 orders placed under the same account and shipping address, Linsoul will automatically combine the orders and ship them out via one tracking number. Should you have special requests to have the orders shipped separately, please kindly contact us via Discord or our website's chat. We will do our best to help.
How do I cancel my order?
Cancellation or/and modification of orders can only be done manually via our staff, provided that our Warehouse Team has not processed your order. Orders that have been shipped cannot be cancelled and modified.
As our Support Team may not be available during non-working days and weekends, please place your order wisely as support cannot be guaranteed for such requests.
Should you really need to cancel or/and modify your order after purchase, please contact us via our support email (support@Linsoul.com) or website chat. We will help you with the changes if that could be done.
30-Day Return Policy
Where should I send the product for the return process?
To initiate the return shipment, kindly send an email to support@Linsoul.com within 30 days upon receiving the sealed product(s). The RMA form and details will be provided to you via email.
When must the product be returned after receiving the RMA form and details?
After receiving the return instructions from us via email, kindly arrange the return shipment of the parcel within 5 working days, and update us with the tracking link via email again. Failure to do so will result in a cancellation of the return process.
When will I receive my refund after returning the product?
In most cases, after receiving and inspecting the returned product, your refund will be processed within 5 business days. Refunds may incur a currency exchange loss or transaction fee, depending on your source of payment (e.g. Bank or PayPal). Linsoul will not be responsible for such fees.
