📢 Labour Day 2026 Holiday Notice
Dear customers,
In observance of the Labour Day holiday, our operations will be temporarily affected from May 1 to May 5, 2026 (GMT+8 / Shenzhen time).
During this period, customers may experience longer order processing times, shipping delays, and slower response times for support requests. Please review the details below before placing your order.
⏳ Order Processing Delays
Order processing may take longer than usual during the holiday period. Orders placed between May 1–5 may only begin processing after operations resume.
📦 Stock Availability & Pre-Orders
Some ready-stock items may sell out during this time and be converted into pre-order items, which may result in extended fulfilment timelines. Estimated processing times for pre-orders will vary depending on the product.
🛠️ Customer Support & Manual Requests
Requests that require manual handling may be delayed, including:
- Order cancellations
- Refund requests
- Pre-order updates
- Shipping address changes
Our support team will respond as soon as possible once normal operations resume.
🚚 Shipping & Delivery Delays
Warehouse operations and courier services may be temporarily unavailable from May 1 to May 5 (GMT+8). This may result in delays in shipping dispatch and delivery timelines.
⚠️ Important Reminder Before Ordering
To avoid issues or delays, please ensure that:
- Your shipping address is accurate and complete
- Your order details are reviewed carefully before checkout
🔄 When Will Operations Resume?
All services will gradually return to normal after May 5, 2026. Order processing and customer support response times will improve accordingly.
🙏 Thank You for Your Understanding
We appreciate your patience and understanding during the Labour Day holiday period. If you have any urgent concerns, we recommend reaching out before the holiday begins.
Cheers,
Linsoul Team
