Kiwi Ears Quartet

2DD+2BA Hybrid In-Ear Monitor

$109.00 USD
  • Recommended for Professionals
  • Recommended for Audiophiles

ForGamingStudio monitoringTravel & commute

TechnologyCustom BA DriversCustom balanced armatures
SoundResounding BassBass-forward tuning
SoundHarmonious BalanceBalanced overall tuning
ShellHand CraftedBuilt by hand
ConnectionDetachable cable0.78 mm 2-pin / 3.5 mm
SoundReference soundAlso Balanced, Basshead
OptionsDefault
Preorder periodPre-order

CIEM:15-20 working days 

UIEM: 10-12 working days

Note: Images are for reference only. Actual product and packaging may differ from the images. Final product is based on what is actually received.

Ear impressions for CIEM need to be approved first. Customers have to send that to us first via email.

Shipping time estimate. Pre-order items are non-cancellable and non-refundable.

Pre-order details

Overview

The details behind Kiwi Ears Quartet.

The Kiwi Ears Quartet was designed around our new isobaric double dynamic driver subwoofer.

The innovative driver design utilizes double 10mm titanium diaphragms drivers, each independently driven by dual magnetic circuits. The pair of drivers were passively aligned to be phase synced and prevent soundwave cancellation. This new subwoofer design emits extremely well extended sub-bass kicks that are tighter, faster, and deeper than any other previous woofer designs.

Highlights

  1. Innovative double 10mm titanium diaphragms drivers, each independently driven by dual magnetic circuits, for extremely well extended sub-bass kicks.

  2. Harmonious Balance with a natural tonal balance, providing rich and thick bass without muddying the mids or treble.

  3. Custom Balanced Armature Drivers tuned to fit the Quartet's dynamic drivers for crisp and clean tone, detailed highs without shrillness or fatigue.

  4. Detachable High-quality oxygen-free silver-plated copper cable that is lightweight and allows noise-free audio transmission.

Kiwi Ears

About Kiwi Ears

Driven by the pursuit of extraordinary audio reproduction, at Kiwi Ears, we create the perfect amalgam of technological innovations with refined tuning strategies. With musicians and studio engineers particularly in mind, we are on an uncompromising quest to produce the finest professional In-Ear Monitors that will reveal every nuance in your music and performance. Never settling for mediocre, our small team of dedicated engineers handcrafts each unit so that you can worry less about what’s in your ears and focus more on the sounds you are making. We are Kiwi Ears, and we’re bringing you music heard like never before.

Kiwi Ears Quartet
Resounding Bass

Resounding Bass

The Kiwi Ears Quartet was designed around our new sobaric double dynamic driver subwoofer. The innovative driver design utilizes two 10mm titanium diaphragms drivers, each independently driven by dual magnetic circuits. The pair of drivers were passively aligned to be phase synced and prevent soundwave cancellation. This new subwoofer design emits extremely well extended sub-bass kicks that are tighter, faster, and deeper than any other previous woofer designs. The Quartet is Kiwi Ear’s answer for all those who want a fun in-ear monitor that will provide all the quality bass one could need.

Harmonious Balance

Harmonious Balance

Although the Quartet is a bass-centric IEM, we still aimed to provide a natural tonal balance. This goal was centered around the need to provide a textured and powerful bass, but without any muddying or dulling in the mids or treble. The dynamic drivers were crossed over using a passive low-pass network at 350Hz to allow plenty of rich and thick bass, while the mids from 350-1kHz were tuned to be completely flat. This allows an accurate tonality in the mids like that of neutral studio monitors, while giving a hint of warmth in the lower mids. This means the Quartet will sound thunderous in the bass, but still clean and flat in the mids, preventing unwanted bloating found in most earphones.

A closer look at Kiwi Ears Quartet.

The details, in full view.

Kiwi Ears Quartet
Kiwi Ears Quartet
Kiwi Ears Quartet
Kiwi Ears Quartet
Custom Balanced Armature Drivers

Custom Balanced Armature Drivers

The Quartet features a custom mid-high frequency balanced armature and a custom ultra-high tweeter balanced armature drivers. These drivers were modified to fit the balance of the new dynamic drivers by a tuned venting system to provide more airflow. Following Kiwi Ears’ tradition, the balanced armatures are passively tuned to fit our in-house target curvature for the mids and trebles. This means the mid-treble provides crisp and clean tone to vocals and instruments, without sounding either dull or nasally. The highs are detailed with plenty of sparkle for professional performance usage, but are natural and free of shrillness or fatigue.

Sound profile

A closer look at the balance between bass, mids and treble.

  • Reference
  • Balanced
  • Basshead
  • Tuning Reference

Technical details

Drivers
2DD + 2BA
Driver configuration
Hybrid
Driver technology
Dynamic Driver, Balanced Armature
Cable connector
0.78 mm 2-pin
Included plugs
3.5 mm
Fit size
Medium
Tuning profile
Reference
Sound color
Balanced
Suggested genres
Pop, Hip-Hop & Rap, Classical & Orchestral, Jazz, Vocal-focused music
Model
Kiwi Ears Quartet
Frequency Response
20Hz-20kHz
Sensitivity
110db APL/mW
Impedance
32ohm
Earphone Material
Medical-grade resin
Cable Materal
High-quality oxygen-free silver-plated copper cable
Connector
0.78mm 2-pin
CABLE Length
1.2m±5%

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Product care
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Expert reviews

Watch the review. Read the full story.

Explore all reviews
  • the Honest AudiophileDavid Sylvia

    Kiwi Ears Quartet - The Unbalanced, Incohesive Mixed Quartet - Honest Audiophile Impressions

  • Linsoul Audio / Audio AmigoOmar (Audio Amigo)

    [Buyers Guide] I reviewed 21 Kiwi Ears IEMs. Which ones made the cut?

Customer reviews

What listeners say about sound, fit and everyday use.

Write a review
  • 5 stars: 34 (69%)
  • 4 stars: 6 (12%)
  • 3 stars: 4 (8%)
  • 2 stars: 3 (6%)
  • 1 star: 2 (4%)
A
A. (Izmir, TR)
For those looking for quality sound with 4 different modes in the 100 dollar range

I've been carrying the Kiwi Ears Quartet for about a month now. I never expected such sound quality at this price. The tuning switches work perfectly, allowing you to have four different fine-tuned sound characteristics. The bass is beautifully expressed with dual isobaric dynamic drivers.
My Head-Fi review >> https://www.head-fi.org/showcase/kiwi-ears-quartet.26511/reviews
My Reddit review >> https://www.reddit.com/r/iems/comments/1n994wh/basshead_kiwi_ears_quartet_iem_monitor_2xdd_2xba/
Instagram review video >> https://www.instagram.com/reel/DOl3zsfDa4J/?igsh=NWl3M3E0MTcwanZz

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A
Aravindh S.D. (Riga, LV)
Kiwiears Quartet – A Solid All-Rounder That Actually Delivers

Alright, so I’ve been daily driving the Kiwiears Quartet for a while now, and I’ve gotta say—these things are surprisingly good. My music taste is all over the place, so any IEM I use has to handle everything from Nordic folk and Tamil melodies to hip-hop, rock, trance, and cinematic scores. And somehow, the Quartet handles it all like a champ.

Bass – Tight, Punchy, and Clean
The bass is definitely tuned with fun in mind—it punches nicely without being too boomy. Tracks from XXXTentacion and Drake hit hard without drowning the vocals. Even when I play something bass-heavy like an Infected Mushroom trance mix, the bass stays controlled. It’s not overly boosted, just tight and satisfying.

Mids – Smooth and Full of Emotion
Here’s where the magic is. Vocals feel rich and alive. Whether I’m vibing to AR Rahman or Ilayaraja melodies, or losing myself in Santhosh Narayanan’s layered production, the Quartet delivers. The mids are warm and detailed—perfect for Tamil tracks where emotion lives in the vocals. And even in rock tracks like Linkin Park or Three Days Grace, guitars and drums sound full and not muddy.

Treble – Safe and Non-Fatiguing
The treble’s not trying to stab you in the ears, which I respect. It’s smooth, maybe slightly rolled off up top, but you still get enough detail. Joyner Lucas and Eminem’s quick-fire verses are easy to follow, and the shimmer in orchestral or ambient tracks doesn’t get lost—it just never turns harsh, which is ideal for long listening sessions.

Soundstage & Imaging – Intimate but Well-Placed
You don’t get a super wide “concert hall” kind of stage, but what’s there is nicely spaced out. When I listen to Heilung or Wardruna, the ritualistic drums and background effects feel immersive. Hans Zimmer’s soundtracks have a good sense of layering, and Ludwig Göransson’s more experimental stuff like Tenet also comes through really well.

How It Handles My Playlist:
Nordic Folk (Danheim, Wardruna, Heilung) – Deep drums and chanting sound powerful and immersive. Great layering and atmosphere.

Hip-Hop (Kendrick, Joyner Lucas, Drake, X, Eminem) – Vocals are crystal clear, bass is punchy, and nothing gets lost in busy mixes.

Tamil Melodies (AR Rahman, Ilayaraja, Anirudh, Santhosh Narayanan, Yuvan, Harris Jayaraj) – Absolute treat. Vocals shine, instruments sound lush and emotional.

Rock / Alt (Linkin Park, Three Days Grace) – Guitars and drums hit hard without sounding muddy. Chester’s screams? Spot on.

Trance / Psychedelic – Solid sub-bass and clean layering. Not super wide but still very immersive.

Movie Scores (Hans Zimmer, Ludwig Göransson) – Big, cinematic moments land with impact. Details are present, nothing sounds flat.

What I Liked:
✔️ Fun and engaging sound signature
✔️ Mids are beautiful, especially for vocals
✔️ No treble fatigue, good for long sessions
✔️ Handles all genres in my library without breaking a sweat
✔️ Super comfortable to wear

What Could Be Better:
❌ Soundstage is a bit intimate, not super wide
❌ Treble could use a touch more sparkle in some tracks (Based on the music I personally listen to)
❌ Not for hardcore detail freaks who want a microscope in their ears

Final Thoughts
For someone like me, who listens to everything from tribal chants and Tamil classics to modern rap and rock, the Kiwiears Quartet hits the sweet spot. It doesn’t try too hard to be analytical or overly colored—it just sounds good. Fun, emotional, balanced.

If you’re looking for a set that won’t ask you to change your playlist to suit the IEM, this one’s got your back. Easily one of the best all-rounders I’ve used in this price range.

A
Anonymous (Ranstadt, DE)
Sehr geil

Ein riesen Lieferpaket und ein herausragender Sound – ich bin absolut zufrieden und begeistert. Jedes Ohrhörer-Modell verfügt über einen kleinen EQ mit vier Anpassstufen. In dieser Preisklasse sind sie weit überlegen im Vergleich zu den Shure 215 und Sennheiser IE100 Pro.

Sie haben einen wahnsinnig guten Klang, der mit viel Druck auf die Ohren gedrückt wird.

Ich kann sie definitiv weiterempfehlen und werde es auch tun!

A
Andres F.H.A. (Santiago de Cali, CO)
A Balanced and Immersive Sound at an Affordable Price

The Kiwi Quartet offers a surprisingly good listening experience for its price. The sound is warm and balanced, with well-defined bass, detailed mids, and smooth yet present highs. They are ideal for genres like jazz, pop, and acoustic music, where instruments and vocals feel natural and well-represented.

Comfort is another strong point, as their ergonomic fit allows for long listening sessions without fatigue. Additionally, the included cable is of good quality and helps reduce interference.

If you're looking for versatile IEMs with a pleasant and detailed sound profile, the Kiwi Quartet is an excellent choice in its price range. Highly recommended!

R
Rafaels S. (Riga, LV)
Outstanding Pair of IEMs

As soon as I got them, I was blown away by the sound and comfort. I own several IEMs ranging between 20-60 euros and as you might have guessed these are my most expensive pair, and I have to say - it shows. These are probably the best pair of IEMs I own now. As said previously - comfort on these are excellent, I can use them for hours without any fatigue. Sound just goes beyond anything that I heard previously and switches really do change the tuning. Because of these switches, I think that anyone can find a sound signature they like on these IEMs. Well done Kiwi Ears, my favorite pair was Cadenza previously, now Quartet is my new favorite.

C
Customer (Amsterdam, NL)
Amazing IEM

I bought this together with the Aful Explorer. The Quartet has a little more bass but both hold their own.
The tuning switches really work. I own 20+ IEM’s ranging from 15,- to 435,- but the Quartet is a banger!
You like clean bass and balanced mids and highs? Buy the Quartet , set the switches to 0-0 (or 1-0 if you want extreme bass) and you are ready to go! Fancy a little less bass? Go for the Explorer.
Both are HIGHLY recommended!
If people say not impressed or switches not noticeable then they are full of it. Probably hobbyist listening to Spotify stating mp3 sounds the same as flac🤣
Not audiophiles like us!😉

S
S.A.I. (Moscow, RU)
Космос

Отличные наушники, удобство 100%

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S
Samuele o.
Los mejores Audifonos calidad precio para Musica y Gaming?! | Kiwi Ears Quartet

Hoy con los Kiwi Ears Quartet vemos los auriculares que para mi son los mejores para gaming y musica y que se pueden conseguir por menos de 100€. Tienen una configuración peculiar y un sonido muy oscuro pero unas performance que sobresale. Buen trabajo Kiwi Ears.

Si compras el cable selecciones: 3.5mm, 2 pin 0.78mm y color Violet

EUROPA
Kiwi Ears Quartet: https://www.linsoul.com/products/kiwi-ears-quartet?sca_ref=5138062.rjzxFoPGCD

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J
Josiah D. (Christchurch, NZ)
Awesome earphones! My new go-to IEMs

I got to review these IEMs and posted the video on my YouTube channel @BandOnABudgetNZ
Only thing I didn't like or completely understand was the little switch toggles on the earphones, kinda pointless and/or unnoticeable. Aside from that I really like these earphones, they work great for my needs when playing bass guitar and drives in a live gig or rehearsal.
https://www.youtube.com/watch?v=MQkKel7qiyg

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G
Gabriel H. (Cozes, FR)
Sounds okay, but not impressed

I owned previously some much cheaper KZ ZS10 Pro that sounded alright and were very comfortable to wear for several hours.

It took 40 days to receive them, not really an issue as this was a pre-order and I know about the delays we can expect from Linsoul.

Now that I have tried the Quartet, I can say that I am not really impressed by the sound. I did not find any improvement in sound quality so far. Maybe they need to be broken in. I think that the mids are less present and that it lacks something, not sure what. Also they are less comfortable to wear than my KZ, the fit in my ear is not great, I have to push them deep or they will pop out. I double checked that I used the correct side. Maybe that affects my impression of overall sound quality.

On the plus side the cable is nice and there is is a interesting choice of different ear plugs, they is a black set, a white set and a grey/red set. Not sure if these are any different besides the color.

Some more detailed instructions about assembly would have been great. There is no L/R marking on the IEMs and the cable separates into a white and red one. Is the red one for the Right side ? I had to guess.

They also look great, it is prettier to see the real thing than seeing it on the photos.

But, I don't know. I'm kind of disappointed, I guess I expected something different about the sound quality and comfort of use. I will continue to use them and see if I like them better over time.

S
Sandrie S.(.A. (Bandung, ID)
Balanced, smooth, with slightly bass boost

Beautiful design, nice build quality except the cable looks standard. Sound quality is really nice, has balance tuning, smooth with slightly bass boost. more nice to have is tuning switch! 4 different sound signature. all ON switch is more favorite sound for me.
for more detail, pros, cons, etc please check my youtube channel, I will upload ASAP.

G
Gustavo G. (Buenos Aires, AR)
KIWI QUARTET - REVIEW Y MEDICION !!!

Here is my own review with original measurements from my 711 cuopler, hope you enjoy it !
https://youtu.be/yhKyURJUE5s

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O
Obed B.S. (Carmona, PH)
Kiwi Ears Quartet: The Most Fun Kiwi Ears!

"The Kiwi Ears Quartet diverts from Kiwi Ears’ mature tuning for a more fun but still elegant-looking IEM that caters to the most popular genres. Its solid fit and well-rounded warm tuning makes it a solid set, but beware the coherency issues that leads to a metallic sounding upper mids to treble and the somewhat subpar technicalities for the price. Purple gang!"

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D
Danny D. (Tucson, US)
UNDERRATED

This set is great for many reasons but I was mostly impressed with how it did in first-person shooter video games. The technical capabilities of the Quartet really enhanced the experience of my gaming sessions. Also the shell is gorgeous, highly recommend.

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J
Jonhy P. (Balmaseda, ES)
Unos buenos auriculares

decir que estos Kiwi EARS QUARTET me han encantado, pero muchoooo… mucho!!
Puedes usarlo como monitores de estudio, con sub-bajo y énfasis en frecuencias por debajo de 350Hz.
Esto te proporcionará un poco más de cuerpo, textura y riqueza en los medios inferiores, pero con unos medios neutros.

Son perfectos también para baterías y bajistas que requieren bajos potentes e impactantes.

Pero, igualmente los amantes de escuchar una buena música que quieren unos bajos de calidad pero una tonalidad muy natural también se beneficiarán del equilibrio del diseño sonoro de este modelo QUARTET.

Así que si estás en alguno de estos grupos, te los recomienzo al 100%, yo estoy usándolos casi todo el tiempo que puedo llevar auriculares con cable. Y si ya tienes un amplificador o DAC AMP, les vas a sacar todo su jugo como a todos los auriculares con cable.

Decir una vez más que los auriculares con cable siguen siendo muy superiores a los auriculares bluetooth, aunque cada vez esa distancia se va a cortando, de momento unos auriculares IEM como estos sonarán mucho mejor que unos EarBuds bluetooth, por muy buenos que sean.

Y por decir alguna cosa a mejorar, que siempre la hay, quizá su escena sonora, no es muy amplia, les han dado algo de libertad de aire, para que la separación instrumental y la escena crezca, para que el sonido respire, pero quizá todavía esta es la parte que podría mejorar en este modelo QUARTET. Aún asi, estoy siendo muy detallista, porque para mi tienen un sonido increíble y divertido con sus graves potentes, peeero, ahí está ese detalle a pulir un poco todavía.

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C
Customer (Lagos, NG)
It's the best budget IEM I have Used till date

This is an incredible Earphone with great Bass, and what I love is how easy it is to drive it. It's a fantastic set around

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I
Isaac

What are UIEM and CIEM variants? Why extra cost? Difference between these two?

Linsoul Audio

Hi! The UIEM is the universal version that fits most ears, while the CIEM is a custom version made from your ear impressions. The extra cost comes from the customization process.

Before you listen.

Fit, connections and your order.

Ask a question

Your order

Which countries do you ship to?

We are generally able to ship to most countries via Express Shipping, and many countries via Standard Shipping. You may clarify this with our team to check whether Standard Shipping is available to your country.

We cannot ship to addresses that are "PO boxes or APO/FPO".

*Note: Generally, we can only do Selected Shipping to India and Russia. We can only do Express Shipping to Africa, Argentina, Hawaii, Kuwait, Mauritius, Montenegro and Sri Lanka, to name a few. 
This may be subjected to changes due to unpredictable issues such as Covid, war, and etc.

How much does shipping cost?

We have two shipping methods - Standard Shipping and Express Shipping.

Standard Shipping is free for most countries, while Express Shipping is 15-35USD depending on your country. If your order is over 270USD, Express Shipping is free*. 

*This applies for most countries. However, large items such as headphones and desktop DAC/AMPs (e.g. HarmonicDyne G200, MUSICIAN MDP-2, and etc.) are excluded.

Shipping fees exclude import taxes or processing fees that may be applicable for your country. Linsoul is not responsible for such fees. Should you refuse to pay the tax/customs fees, shipping fees will still be deducted from the amount paid for thetwo-way freightcharges. The cost of the freight charges may be more than the amount reflected on your order due to tax and other miscellaneous fees.

Some parcels claimed to be “returned to the seller” may be destroyed by the post office or customs officers when buyers refuse to accept their parcels or fail to pay for their taxes.No refundwill be processed for such cases.Standard Shipping via YunExpress is a tax-inclusive option for some countries. However, Linsoul will not be responsible for additional administrative or handling fees charged by your local courier company or customs. Please kindly check this with your local customs.For certain remote areas, there may be additional charges via Express Shipping. We will contact you if there is a need to make additional payments. Please contact us before placing an order, should you have any queries regarding shipping.  

How long does it take to receive the order after it is placed?

For in-stock products, your order will be shipped within 3 working days. You may check with our staff regarding the in-stock status of any products. 

Customized items will take a longer time. Please contact our staff for more information.

On normal non-sale days, once your parcel has been shipped out:

  • For Standard Shipping, it takes about 2-4 weeks for items to be delivered after shipping out. For some countries, it might take up to 2-3 months, depending on your country, its customs and other factors.* The duration for transit is something beyond our control. Linsoul will not be making refunds for such cases. Please consider an upgrade to Express Shipping or keep the waiting time in mind.
  • For Express Shipping, it takes about 3-7 days for items to be delivered after shipping out.

*Note: Timings might be affected due to festive seasons or other unforeseen circumstances

What happens if the parcel has been shipped but not delivered?

First, kindly contact your local courier using the local tracking number. 
If your parcel were to be in transit for at least 3 months, it may have been lost in transit. 
For orders below $50USD, you may either opt for a one-time reshipment of parcel OR a full refund of the amount paid in cash via PayPal/Credit/Debit card. 

For orders above $50USD, we will only process a 50% refund of your order paid in cash via PayPal/Credit/Debit card. Should there be any concern about Standard Shipping, you are encouraged to opt for DHL Express Shipping instead.

Customers are to bear the consequences and fees incurred, if the parcel was undelivered due to any of the following situation:

  • Wrong address or phone number provided by recipient
  • Recipient was uncontactable when courier company contacted
  • Refusal to sign for the package by recipient
  • Lost or damaged parcel because recipient opted for “no-signature delivery”
  • Refusal to pay for the local tax/processing fee by recipient
  • Refusal to provide supporting documents for custom clearance by recipient
Who will pay for the import tax/custom fees

Customers have to bear any form of custom/import/processing fees that are applicable for your parcel.

Should you be unwilling to pay for the fees and reject the delivery of the parcel, you will still have to pay for the shipping cost. Linsoul will only refund the amount of your order after deducting the two-way shipping fees incurred.

What shipping companies do you use?

We collaborate with these courier companies:

  • Standard Shipping: 4PX, UBI, NinjaVan, and Yun Express
  • Express Shipping: DHL Express, FedEx and SF Express
How do I get help for my order?

Cancellation or/and modification of orders can only be done manually via our staff, provided that our Warehouse Team has not processed your order. 
As our Support Team might not be available during non-working days and weekends, please place your order wisely.
Should you really need to cancel or/and modify your order after purchase, please contact us via our support email (Support@Linsoul.com) or website chat. We will help you with the changes if that could be done.

In general, upon receiving your parcel, please confirm the contents of the package and ensure that the package is in good condition before signing for it. All customers are strongly advised to take an unboxing video of their parcel and packaging when opening their parcels and products.

For faulty/missing items, please send an email to support@Linsoul.com for after-sale services. The following details are required. 

  1. Send an email to support@Linsoul.com with an appropriate Subject Title 
  2. Provide your order number and state the issue clearly 
  3. Attach photos and videos to show that your product is faulty/missing. Shipping details on the parcel packaging have to be clearly visible. 



If the photos/videos provided are insufficient to prove the stated issue, we will enquire more. Once the issue has been confirmed, we will arrange for a replacement, partial refund or a full refund (where applicable). For incorrect products, Linsoul reserves all rights in deciding whether you need to return the incorrect item or not. Please kindly contact us via email first. Our team aims to review your email within 3 working days.

For other queries, the fastest way to contact us is via our website or Discord

Linsoul Audio will not be responsible for parcels that have been damaged during the transit process.

Do I get tracking details for my order?

After placing an order, you will receive the order confirmation email. After your order has been shipped out, you will also receive a tracking email. You can track your order via the tracking number online. Should you not have received the emails or face any difficulties tracking your order, please kindly contact us for support.

For more than 1 orders placed under the same account and shipping address, Linsoul will automatically combine the orders and ship them out via one tracking number. Should you have special requests to have the orders shipped separately, please kindly contact us via Discord or our website's chat. We will do our best to help.

How do I cancel my order?

Cancellation or/and modification of orders can only be done manually via our staff, provided that our Warehouse Team has not processed your order. Orders that have been shipped cannot be cancelled and modified.

As our Support Team may not be available during non-working days and weekends, please place your order wisely as support cannot be guaranteed for such requests.

Should you really need to cancel or/and modify your order after purchase, please contact us via our support email (support@Linsoul.com) or website chat. We will help you with the changes if that could be done.

Can I return an opened item?

Request a return within 30 days of delivery while the product is factory-sealed. Contact support for instructions before returning anything.

Full details

Where should I send the product for the return process?

To initiate the return shipment, kindly send an email to support@Linsoul.com within 30 days upon receiving the sealed product(s). The RMA form and details will be provided to you via email.

When must the product be returned after receiving the RMA form and details?

After receiving the return instructions from us via email, kindly arrange the return shipment of the parcel within 5 working days, and update us with the tracking link via email again. Failure to do so will result in a cancellation of the return process.

When will I receive my refund after returning the product?

In most cases, after receiving and inspecting the returned product, your refund will be processed within 5 business days. Refunds may incur a currency exchange loss or transaction fee, depending on your source of payment (e.g. Bank or PayPal). Linsoul will not be responsible for such fees.

What warranty applies?

Most products come with a 1-year warranty; cables and accessories have shorter or separate terms.

Full details

Processing Time

This product is currently in its pre‑order period. Pre‑orders apply to items not yet in stock, and shipping will begin once they arrive. Processing times are estimates only.

Pre-order Period:

CIEM:15-20 working days 

UIEM: 10-12 working days

Note: Images are for reference only. Actual product and packaging may differ from the images. Final product is based on what is actually received.

Ear impressions for CIEM need to be approved first. Customers have to send that to us first via email.

Note:

  • No cancellation of orders once ordered.
  • All orders to be shipped out sequentially.

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Kiwi Ears Quartet Default Pre-order: shipping time is an estimate. Non-cancellable and non-refundable.
$109.00 USD